Top Customer Success Jobs in Boston, MA

Manage a high volume of SaaS accounts, leveraging customer success tools to drive engagement, retention, and satisfaction through data-driven strategies and automated workflows.

As a Servicing Specialist, you'll support homeowners by handling calls and emails, creating settlement statements, and ensuring compliance with guidelines while providing exceptional customer service.

Manage customer accounts and drive digital transformation using Tulip's platform. Act as a partner to customers and coordinate with internal teams.

The Customer Success Manager will ensure customers maximize the value of InterSystems solutions, drive adoption, manage relationships, and oversee customer health to achieve business objectives.

The Strategic Customer Success Manager advises customers on MongoDB best practices, optimizes their technology strategy, and resolves critical issues while building long-term relationships and account plans.

The Strategic Customer Success Manager engages customers to ensure value realization, satisfaction, and adoption of Imprivata solutions, while managing account strategy and renewals.

As a Product Support Engineer, you will provide level 1 and 2 technical support, troubleshoot issues, engage with customers, and enhance documentation.

The Customer Solutions Associate supports LogRocket's customer base by executing product initiatives, offering support on AI products, collecting feedback, and optimizing processes.

As an Enterprise Customer Success Manager, you will oversee onboarding and growth for large enterprise clients, collaborating with sales and product teams while driving value realization and engagement.

The Customer Experience Assistant creates personalized jewelry shopping experiences, meets sales goals, assists customers in purchasing, and maintains showroom organization.