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Top Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Integration Consultant will lead customer integrations, engage with IT teams on API and webhook configurations, and optimize integration performance while collaborating cross-functionally.
Top Skills:
AIApi KeysAutomation TechnologiesOauthPostmanRest ApiSftpSsoWebhook
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Leader will manage a team, drive customer adoption, and build relationships with scientific and IT leaders in biotech.
Top Skills:
ClaudeGainsightModeSalesforceSigma
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Manage relationships with existing SaaS customers, ensuring product adoption and retention while identifying growth opportunities and driving renewals. Collaborate cross-functionally for successful account management.
Top Skills:
Ai-Driven ToolsGainsightLookerSalesforceTableau
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.
Top Skills:
GainsightLookerSalesforceTableau
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Account Manager will manage existing SaaS customer relationships, drive product adoption, renewals, and identify expansion opportunities, ensuring customer satisfaction and revenue growth.
Top Skills:
GainsightLookerSalesforceTableau
Big Data • Cloud • Software • Database
Account Development Representatives (ADRs) identify and qualify new sales opportunities, work with sales teams, and develop product knowledge while nurturing relationships.
Top Skills:
DatabaseOpen Source TechnologySalesforceWeb Server
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Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.
Top Skills:
ChatgptGeminiGenerative Ai ModelsGoogle SuitemacOSSlack
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills:
Crm SoftwareSalesforceZendesk
Fintech • Software
The Advisor Support Specialist manages relationships with Financial Advisors, addresses inquiries, and coordinates projects to enhance client satisfaction and retention.
Top Skills:
Crm PlatformsDatabase SoftwareExcelGoogle DocsGoogle SheetsMicrosoft WordProject Management Tools
Software
The Technical Trainer at Postman will design and deliver customer training, develop materials, collaborate with teams, and stay updated with product features.
Top Skills:
APIsNode.jsPostman
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
The Creative Asset Management Co-op will assist in managing digital assets, metadata tagging, and governance processes, while gaining practical library science experience.
Top Skills:
Adobe Creative CloudBynderDublin CoreMarcExcelRights CloudSchema.OrgSharepointSmartsheet
Machine Learning • Security • Software • Analytics • Defense
The Senior IT Support Specialist resolves complex hardware, software, and network issues, manages IT resources, and provides exceptional support to users.
Top Skills:
Active DirectoryLdapLinuxmacOSMatlabMicrosoft 365VMwareWindows 10/11
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