Top Customer Success Jobs in Boston, MA

The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.

The Payment Support Representative enhances customer experiences by contacting high-value clients to address payment issues, aiming to prevent account suspensions. Responsibilities include making calls, processing payments, and recording outcomes while collaborating closely with Finance and Dealer Account Management.

Deliver advanced product support, troubleshoot complex issues, collaborate across teams, and enhance customer satisfaction by engaging with customers effectively.

As a Field Technician, you'll install and service DISH products and smart home solutions while ensuring excellent customer experience and satisfaction.

The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.

As a Technical Support Engineer, you will assist customers with technical issues, educate them about Datadog's platform, and participate in product conversations. This role emphasizes learning, communication, and client engagement.

The Customer Success Manager engages SMB customers throughout their journey, driving value, resolving satisfaction issues, and managing customer relationships.