Top Customer Success Jobs in Boston, MA

The Customer Care Manager II leads a team handling payment issues, overseeing their performance, coaching agents, and ensuring customer satisfaction through effective operations and collaboration with cross-functional teams.

The Customer Success Manager supports customers' goals by optimizing product use, driving adoption, and ensuring positive experiences to achieve retention and growth targets.

The Senior Technical Success Manager will enhance customer security within their SDLC using Snyk's Platform, fostering relationships and facilitating onboarding to increase product adoption and satisfaction.

Lead the design and implementation of AI-driven customer service solutions, optimize customer journeys, and enhance customer experience through automation and training.

Onboarding Specialists at Klaviyo guide new customers through initial onboarding, ensuring successful implementation, managing project plans, and fostering customer relationships to drive adoption and success.

The Product Support Analyst aids customers in using Benchling's product by providing support, troubleshooting issues, and improving customer experience through training and collaboration with internal teams.

The Customer Success Associate will drive customer adoption and engagement, manage accounts, and provide support to enhance customer satisfaction and retention.

As a Mobile Tech Expert, you will provide on-site tech services, assist in device setup, ensure customer satisfaction, and manage sales transactions.

The Enterprise Client Success Manager will manage post-sales experiences for VIP customers, ensuring adoption, conducting trainings, and building strong customer relationships.

Collaborate with support, product, and customer success teams to provide technical support, enhance processes, and build client trust.