Get the job you really want.

Top Customer Success Jobs in Boston, MA

22 Hours AgoSaved
In-Office
Boston, MA, USA
95K-152K Annually
Mid level
95K-152K Annually
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Care Manager II leads a team handling payment issues, overseeing their performance, coaching agents, and ensuring customer satisfaction through effective operations and collaboration with cross-functional teams.
Top Skills: Meraki DashboardUbiquiti Dashboard
Reposted 22 Hours AgoSaved
Hybrid
Boston, MA, USA
Junior
Junior
eCommerce • Information Technology • Marketing Tech • Software
The Customer Success Manager supports customers' goals by optimizing product use, driving adoption, and ensuring positive experiences to achieve retention and growth targets.
Top Skills: Customer Success SoftwareSaaS
YesterdaySaved
Hybrid
Boston, MA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Technical Success Manager will enhance customer security within their SDLC using Snyk's Platform, fostering relationships and facilitating onboarding to increase product adoption and satisfaction.
Top Skills: GitJenkinsJIRAVscode
YesterdaySaved
Remote or Hybrid
Boston, MA, USA
Mid level
Mid level
Artificial Intelligence • Big Data • Healthtech • Software • Biotech
Lead the design and implementation of AI-driven customer service solutions, optimize customer journeys, and enhance customer experience through automation and training.
Top Skills: AIJIRAPythonSalesforceZendesk
YesterdaySaved
Hybrid
Boston, MA, USA
63K-95K Annually
Mid level
63K-95K Annually
Mid level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Onboarding Specialists at Klaviyo guide new customers through initial onboarding, ensuring successful implementation, managing project plans, and fostering customer relationships to drive adoption and success.
Top Skills: CertinaGoogle SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
New

Cut your apply time in half.

Use ourAI Assistantto automatically fill your job applications.

Use For Free
Application Tracker Preview
YesterdaySaved
Hybrid
Boston, MA, USA
73K-89K
Entry level
73K-89K
Entry level
Cloud • Healthtech • Social Impact • Software • Biotech
The Product Support Analyst aids customers in using Benchling's product by providing support, troubleshooting issues, and improving customer experience through training and collaboration with internal teams.
Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
54K-72K Annually
Junior
54K-72K Annually
Junior
Artificial Intelligence • Cloud • Software • Cybersecurity
The Customer Success Associate will drive customer adoption and engagement, manage accounts, and provide support to enhance customer satisfaction and retention.
Reposted YesterdaySaved
In-Office
Avon, MA, USA
24-24
Entry level
24-24
Entry level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
As a Mobile Tech Expert, you will provide on-site tech services, assist in device setup, ensure customer satisfaction, and manage sales transactions.
Top Skills: Customer ServiceData TransfersMobile TechnologySales Processing
2 Days AgoSaved
Hybrid
Boston, MA, USA
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Fintech • Payments • Software
The Enterprise Client Success Manager will manage post-sales experiences for VIP customers, ensuring adoption, conducting trainings, and building strong customer relationships.
Top Skills: Adobe Acrobat ProChurnzeroSalesforce
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Junior
Junior
eCommerce • Information Technology • Retail • Software
Collaborate with support, product, and customer success teams to provide technical support, enhance processes, and build client trust.
Top Skills: APIsCloudflareDatadogGitJIRAMailgunPostmanSaaSSendgridSmtpZendesk
All Filters
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account