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Top Customer Success & Experience Jobs in Boston, MA
Fintech • Machine Learning • Payments • Software • Financial Services
As a Dealer Success Manager, you partner with auto dealers to enhance their success through strategic sales processes, training, and support aimed at maximizing their use of the Navigator Platform.
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Software • Generative AI
The Sr. Forward Deployed Software Engineer will partner with clients to deliver AI solutions, provide technical expertise, and improve client satisfaction through strong relationships and clear communication.
Top Skills:
APIsCloud ArchitectureGenerative AiJavaMlPythonSdlc
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
The Associate Director, Business Development will lead strategies to capture business for autonomous maritime systems, working with clients to grow revenue and inform product development.
Top Skills:
AIHigh Speed SystemsTorpedoesUndersea Vehicles
Information Technology
The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.
Top Skills:
ChurnzeroCrm ToolsMS OfficeSalesforce
Artificial Intelligence • Healthtech • Software
As a Customer Support Specialist, you will lead technical onboarding, provide Tier 1 support, troubleshoot issues, manage support tickets, and collaborate with teams to enhance customer satisfaction.
Top Skills:
Browser Diagnostic ToolsCSSHTMLJavaScriptJIRAMongoDBSalesforce CRM
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Artificial Intelligence • Machine Learning • Software
The Client Value Partner will lead business development in trade and customs, work with large enterprises, and serve as a trusted advisor to improve compliance and operational models, requiring deep industry knowledge and client engagement skills.
Top Skills:
Ai-Powered Product NetworkData Requirements
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a Senior Community Associate, you'll engage with players on Discord, create campaigns, monitor community sentiment, and support during high-demand periods.
Top Skills:
Discord
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Technical Sales Enablement Manager designs and executes technical enablement programs for Sales Engineering and Architect teams, aligning training with sales methodologies and overseeing stakeholder influence without direct authority.
Top Skills:
Ai-Enabled CoachingLmsMeddpiccSaaS
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Anchor at Spectrum News NECN delivers compelling newscasts, engages with local communities, leads editorial discussions, and creates timely news content for various platforms.
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The Customer Success Manager will onboard manufacturing clients, optimize operations with AMRs, manage relationships, and track performance metrics to enhance customer satisfaction and drive growth.
Top Skills:
Amr TechnologiesCrm ToolsErpIndustrial AutomationMesScada
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Top Companies in Boston, MA Hiring Customer Success & Experience Roles
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