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Top Customer Success Jobs in Boston, MA

Reposted 10 Days AgoSaved
Easy Apply
In-Office
Boston, MA, USA
Easy Apply
Mid level
Mid level
Fintech • Professional Services • Software • Consulting
As a Scaled Customer Success Manager, you will engage customers, monitor their satisfaction, drive retention and growth, and collaborate across teams to ensure success.
Top Skills: GainsightSalesforce
11 Days AgoSaved
Hybrid
Boston, MA, USA
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software
The Renewal Specialist will manage contract renewals, drive retention and upsell opportunities, and collaborate with various teams to improve processes.
Top Skills: Billing PlatformsClmCpqExcelGoogle SheetsSalesforce
Reposted 11 Days AgoSaved
Hybrid
Boston, MA, USA
16-20
Entry level
16-20
Entry level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a Customer Experience Associate, you'll provide exceptional service, manage communications across channels, and advocate for customers.
Top Skills: MS OfficeZendesk
Reposted 11 Days AgoSaved
Remote or Hybrid
Waltham, MA, USA
Junior
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Sr. Technical Specialist, you will provide technical support, troubleshoot applications, and work with various technologies to ensure customer success.
Top Skills: .NetDjangoFlaskIbm Db2JavaMs SqlOraclePrometheusPythonSaaSSnmp
12 Days AgoSaved
Hybrid
Boston, MA, USA
124K-163K Annually
Senior level
124K-163K Annually
Senior level
AdTech • Big Data • Digital Media • Marketing Tech
The Client Success Director will manage and grow advertiser accounts, drive strategic growth, and ensure client satisfaction through optimized partnerships and strong relationships.
Top Skills: Online AdvertisingWeb Marketing
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Reposted 12 Days AgoSaved
Easy Apply
In-Office
4 Locations
Easy Apply
90K-100K
Mid level
90K-100K
Mid level
Cloud • Healthtech • Information Technology • Productivity • Software
Responsible for guiding medical device companies in using Greenlight Guru eQMS for compliance, ensuring customer success and satisfaction.
Top Skills: GainsightSalesforce
Reposted 13 Days AgoSaved
Hybrid
Lowell, MA, USA
Senior level
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Lead post-sales engagement for Unified Factory software, ensuring customer success, software adoption, and driving value through effective relationship management.
Top Skills: ErpHubspotMesSalesforce
Reposted 13 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Operations Specialist will support customer relationships through data reporting, internal tools optimization, and operational process improvements.
Top Skills: CatalystGainsightLookerSalesforceSQL
16 Days AgoSaved
Remote or Hybrid
Framingham, MA, USA
Junior
Junior
Big Data • Healthtech • Software
As a Customer Onboarding Specialist, you will support clients during software integration, manage onboarding projects, and drive customer satisfaction through collaboration and training.
Top Skills: ExcelSalesforce
43 Minutes AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
62K-84K Annually
Mid level
62K-84K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will support Public Sector clients, ensuring they maximize the value of Samsara's IoT platform through tailored solutions and collaboration with various teams.
Top Skills: Customer SuccessEnterprise SaasIotProductsStrategic Consulting
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