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Top Customer Success Jobs in Boston, MA

Reposted 9 Days AgoSaved
Needham, MA, USA
Internship
Internship
Beauty • Robotics • Design • Appliances • Manufacturing
The Community Manager Co-op will engage with customers online, manage community interactions, create content, and collaborate with teams to support brand advocacy.
Top Skills: Analytics ToolsSocial Media Management Tools
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Cloud • eCommerce • Information Technology • Retail • Software • Database
The Senior Customer Success Manager will nurture customer relationships, drive engagement towards success, and collaborate with various teams to enhance customer experiences with commercetools products.
Top Skills: Commerce Products
12 Days AgoSaved
Hybrid
Boston, MA, USA
Junior
Junior
Consumer Web • eCommerce • Software
The Payment Support Representative enhances customer experiences by contacting high-value clients to address payment issues, aiming to prevent account suspensions. Responsibilities include making calls, processing payments, and recording outcomes while collaborating closely with Finance and Dealer Account Management.
13 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
Deliver advanced product support, troubleshoot complex issues, collaborate across teams, and enhance customer satisfaction by engaging with customers effectively.
Top Skills: Google SuiteHTMLHubspotJavaScriptJIRARubyTrelloZendesk
Reposted 15 Days AgoSaved
Hybrid
Boston, MA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
The Senior Manager, Technical Success will lead technical initiatives, mentor teams, enhance product quality, and align customer needs with Snyk's development strategy.
Top Skills: AppsecDevOpsSoftware Development
Reposted YesterdaySaved
Easy Apply
Remote
Hybrid
USA
Easy Apply
35K-75K
Mid level
35K-75K
Mid level
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The IT Helpdesk Support Engineer provides technical support, manages user accounts, conducts pre-hire sessions, and assists with improvement projects while ensuring service availability and communication across departments.
Top Skills: Active DirectoryGoogle G-SuiteIntuneiOSJira Service DeskmacOSOffice 365Windows 10Windows 11
Reposted 24 Days AgoSaved
Easy Apply
4 Locations
Easy Apply
90K-120K
Mid level
90K-120K
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Technical Customer Success Manager will manage client relationships, provide product expertise, resolve technical issues, and drive product adoption while ensuring customer satisfaction.
Top Skills: AIData AnalysisDocumentation ToolsSaaS
25 Days AgoSaved
Easy Apply
4 Locations
Easy Apply
105K-105K
Senior level
105K-105K
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
The Customer Success Manager builds relationships with customers, drives value realization, achieves retention goals, and ensures effective adoption of solutions.
Top Skills: Crm SystemsMedical Device-Related TechnologiesQuality Management Systems
Reposted 22 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
Reposted 22 Hours AgoSaved
Remote
US
188K-301K Annually
Senior level
188K-301K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Engineering Manager, you will lead a team to deliver customer success solutions, manage technical operations, and collaborate with stakeholders for effective feature releases.
Top Skills: ETLFive9GitIntercomMedalliaNice WfmRestSalesforceSoap
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