Jobs at Dynatrace

Lead design and delivery of enterprise Salesforce solutions (Service Cloud, Experience Cloud, Certinia). Translate business needs into scalable architectures, govern integrations and data strategies, mentor development teams, drive Agile delivery, create architecture artifacts and documentation, and ensure production reliability and operational readiness.

Lead execution of investor relations programs, earnings cycles, regulatory disclosures, and investor events. Provide market intelligence, shareholder targeting, and analysis to support IR strategy and senior leadership. Coordinate cross-functional stakeholders, maintain compliant investor materials, manage vendor relationships, and support SEC filings and disclosure controls.

Define and lead enterprise data governance: create standards, operating model, and AI-ready data practices. Partner with data product managers, platform engineering, security, legal and privacy to enable self-service, metadata, lineage, quality, access controls, and compliance while building governance councils and driving adoption.

The AI Engineer designs and deploys AI automation tools, partners with teams for workflow automation, and enhances operational efficiency using generative AI and data-driven decision support.

Lead design and implementation of enterprise data governance: define standards, operating model and AI-ready data criteria; partner with data product managers, engineering, security, legal and privacy to operationalize metadata, lineage, access controls, quality monitoring, and self-service for analytics and AI.

Own 2-3 named enterprise accounts and 2-3 prospects in the NYC Metro area; develop account plans, engage C-suite executives, leverage Dynatrace, hyperscalers, and sales engineering to close and expand enterprise deals using MEDDPIC, drive adoption, and ensure successful implementations.

Lead GTM strategy for AI products, drive sales implementation and adoption, define KPIs/OKRs, enable teams with agentic AI workflows, and translate technical capabilities into measurable business outcomes across cross-functional stakeholders.

Design, develop, and maintain Salesforce Service Cloud applications using declarative and programmatic solutions. Build Apex, LWC, Visualforce, Flows, and integrations with external systems. Troubleshoot performance and integration issues, follow Salesforce best practices, participate in code reviews, testing, deployments, and Agile ceremonies, and lead demos and design reviews as needed.

Lead operational design and engineering for the data platform: own Snowflake and dbt administration, automate platform operations and CI/CD, monitor platform health and observability, enforce governance and access, optimize performance and costs, and develop AI/agent integrations to enable governed data access for business users.

Identify and qualify sales opportunities for Dynatrace APM by outbound prospecting, researching accounts, calling senior IT leaders at Fortune 1000 companies, educating prospects on solutions, tracking activity in Salesforce, supporting marketing programs, and meeting defined metrics and territory forecast goals.

As a Solutions Engineer, support customers with technical guidance and demonstrations of the Dynatrace platform, collaborate with sales and engineering teams, and develop both technical and communication skills.

The Commercial Account Executive will manage the complete sales cycle in a designated territory, prospecting new accounts, developing customer relationships, and driving pipeline growth while achieving quota targets.

The Principal Product Marketing Manager defines messaging and go-to-market strategies for Dynatrace's AI Observability solutions, develops content, leads product launches, conducts market research, and manages sales enablement.

Senior BI Platform Administrator to own enterprise BI infrastructure across Power BI, Microsoft Fabric, and Snowflake. Responsibilities include federated Power BI governance, Fabric AI Agent skill design and deployment, RBAC/RLS design, certified semantic model development, CI/CD and SRE practices for platform reliability, and measuring adoption. Partners with Data Engineering, IT Security, AI/ML, and business stakeholders to drive secure, performant analytics and AI-powered experiences.

Provide technical sales support for Dynatrace observability products: deliver demos, manage onsite/remote POCs, respond to RFIs/RFPs, advise on cloud architecture, present to executives, collaborate with sales, partners, services, and product teams, and gather customer feedback. Role requires travel and cross-functional coordination.

Own the full sales cycle for a commercial territory: build and execute a GTM plan, prospect and qualify accounts, run demos/POCs, expand existing customers, maintain pipeline in Salesforce, and consistently achieve quota. Hybrid role requiring regular Boston office presence.

Lead strategy, administration, and optimization of AI tools for the SDR organization (Qualified, Gong, Microsoft Co‑Pilot). Identify AI use cases, build implementation roadmaps, define requirements and success metrics, manage pilots and vendors, monitor adoption and impact, maintain governance and documentation, and partner cross-functionally to improve SDR productivity, lead conversion, and pipeline generation.

Lead and scale a digital-first Nurture customer success segment: define coverage and engagement models, build telemetry-driven automated playbooks, manage lifecycle communications, partner cross-functionally, and own metrics like renewal rate, NRR, and consumption growth while leading a team of digital CSMs.

Help new Dynatrace customers adopt Digital Experience capabilities (Synthetic Monitoring, RUM, Session Replay). Perform data-driven analysis, create concise enablement and investigation deliverables, prioritize customer onboarding activities, drive usage expansion, and collaborate with account teams while communicating findings to technical and business stakeholders.

Own and optimize the end-to-end marketing technology stack: roadmap, tool selection, implementations, integrations, documentation, governance, and performance metrics. Partner with IT, Sales Ops, Analytics, and Legal to ensure data flows, adoption, and ROI while supporting onboarding and ongoing optimization.