Top Operations & Support Jobs in Boston, MA

The IT Service Desk Analyst will resolve technical issues, mentor team members, maintain customer satisfaction, and support system deployments, while driving continuous improvement in IT services.

The role oversees ecommerce operations, ensuring performance across the customer journey while driving improvements and innovation through collaboration with cross-functional teams and data insights.

Lead global RevOps as strategic partner to the CRO: own forecasting, GTM planning, territory/quota design, embed AI into revenue workflows, build a high-performing team, and drive capital-efficient growth in a PE-backed enterprise SaaS environment.

As a Strategy Insights & Planning Associate Consultant, you will identify problems, develop solutions, conduct market research, communicate insights, and manage client relationships within the healthcare sector.

Lead CRM transformation programs for healthcare clients, develop CRM assets, guide stakeholders, drive business development, and mentor junior consultants.

The Administrative Assistant supports consulting professionals by managing schedules, coordinating travel, preparing documents, and addressing administrative needs while maintaining confidentiality and discretion.

The AVP, Innovation & Support Manager oversees projects in Residential Lending, ensuring compliance and operational efficiency while managing the Support team.

The Deputy Chief of Staff will support the CEO by managing high-priority initiatives, preparing briefing materials, facilitating team communication, and executing events, requiring strong organizational and communication skills.

Lead the IT function at WHOOP, building a high-performing team to enhance employee experience, security, and operational efficiency while implementing innovative technologies.

Manage and optimize the reverse logistics operations for WHOOP's global membership. Collaborate with teams and 3PLs to enhance returns efficiency and member experience.

Manage and resolve self-administered workers' compensation claims end-to-end: investigate, evaluate, negotiate settlements/denials, monitor medical treatment, ensure statutory compliance, pursue subrogation, and collaborate with internal and external partners to minimize cost and risk.

The Business Transformation Change Manager will lead change management strategies for successful adoption of transformation initiatives by driving engagement, planning, and execution within business and technology realms.

As a Licensing Associate, support global licensing and compliance initiatives by managing license applications, collaborating with stakeholders, and building tracking systems.

The Manager, Trust Bank Operations & Strategy will develop operational strategies, facilitate communication, and coordinate strategic initiatives across trust entities while ensuring compliance and efficiency.

Oversee Federal procurement lifecycle, ensure compliance with regulations, lead procurement team, and drive process improvements. Manage supplier negotiations and mitigate risks while ensuring best value solutions.