Top Operations & Support Jobs in Boston, MA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Lead Controls Technician installs control and sensor networks in buildings, performs service calls, tests systems, and coordinates installations while maintaining inventory and tracking systems.

As an Associate Creative Project Manager, you will lead strategic initiatives and manage cross-functional projects to enhance customer experiences and operational consistency.

The Risk and QA Innovation Specialist ensures compliance with legal and regulatory standards within marketing, enhances QA processes, and explores AI-driven innovations.

The Executive Assistant supports a VP of Engineering by managing calendars, optimizing operations, coordinating meetings, and handling communications, travel, and logistics for effective organizational support.

The Sr Workplace Experience Specialist will enhance employee engagement by managing office spaces, coordinating events, and supporting local teams to improve processes and community relations.

The Revenue Operations Lead will drive growth at WHOOP by managing sales forecasts, performance tracking, inventory strategy, and cross-functional partnerships for the Marketplaces business.

Conduct inspections of perishable food products to ensure safety and quality, compliance with regulations, and perform quality evaluations. Act as a liaison between distribution and commodities teams, monitor product quality, and support continuous improvement initiatives.

The Associate Director leads drug substance manufacturing for biologics, overseeing processes from IND-enabling to commercialization, ensuring alignment with timelines and regulatory compliance.

The role involves leading IT applications and operations support, managing claims processing systems, incident management, onboarding new customers, and integrating AI and automation in workflows.

The Principal Analyst will enhance GTM operations through strategic partnership, process optimization, and driving data-informed decision-making to improve customer engagement and efficiency globally.