Top Operations & Support Jobs in Boston, MA

Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.

The Head of Business Operations leads Klaviyo's strategy and execution, optimizing operational efficiency and ensuring cross-functional alignment during growth phases, with a strong focus on AI integration and culture development.

The role involves overseeing NA gross sales forecasts, synthesizing demand signals, driving alignment across teams, leveraging analytics, and enhancing planning processes.

The Manager of PS&T Content leads the design and implementation of training materials, manages content strategies, and oversees a team to drive employee engagement and performance.

The Staff Business Planner will lead financial planning for Apparel & Accessories, develop sales plans, define KPI frameworks, and guide leadership decisions through data insights. Responsibilities include executive-level business reviews and evaluating new business opportunities.

The Territory Analyst will manage territory design, conduct TAM analysis, collaborate with sales leadership, and help with headcount planning, ensuring operational success for the territory.

The Administrative Assistant will manage office operations, handle mail and deliveries, support legal compliance, and coordinate administrative tasks across various teams.

Lead the North America services go-to-market as the sales-facing professional services (PS) leader. Drive services positioning, manage escalations, ensure quality value delivery, coach and develop teams, support high-value deals and at-risk accounts, and represent PS in business reviews to tie services outcomes to commercial results.

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.