Top Operations & Support Jobs in Boston, MA

Manage a caseload of routine to moderately complex workers' compensation claims: investigate coverage and liability, assess damages, set and adjust reserves, negotiate settlements within authority limits, and collaborate with claimants, policyholders, attorneys, and specialists. Training includes required travel and ongoing attendance expectations.

Manage and optimize the reverse logistics operations for WHOOP's global membership. Collaborate with teams and 3PLs to enhance returns efficiency and member experience.

Lead the IT function at WHOOP, building a high-performing team to enhance employee experience, security, and operational efficiency while implementing innovative technologies.

Lead and optimize creative operations: own intake, prioritization, resource planning, workflow governance, tooling (DAM, PM platforms, automation, AI), reporting, and team development to ensure efficient delivery across brand, marketing, and production.

The Lead Controls Technician installs control and sensor networks in buildings, performs service calls, tests systems, and coordinates installations while maintaining inventory and tracking systems.

The Maintenance Manager oversees building maintenance across multiple locations, coordinates vendor services, ensures safety compliance, and manages projects to maintain a reliable environment.

The AVP, Innovation & Support Manager oversees projects in Residential Lending, ensuring compliance and operational efficiency while managing the Support team.

Execute sportsbook strategy and game-day operations, coordinate cross-functional go-to-market and promotional activations, support on-site merchandising, track initiatives and performance, and use data to optimize live sports moments and campaigns.

Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.

Provide operational and administrative support for Global Media: coordinate meetings, rhythms, onboarding, vendor interactions, travel and expenses, and special projects. Maintain directories, trackers, and communications; prepare briefing materials and presentations; ensure alignment across teams and timely follow-up to keep projects and leadership activities on schedule.

Manage a caseload of workers' compensation claims across jurisdictions: investigate compensability, control medical care, negotiate settlements, coordinate return-to-work, partner with internal teams and vendors, identify fraud, and ensure compliant, cost-effective claim resolution while supporting injured associates.

The Data Center Operations Manager oversees daily operations, manages vendor relationships, ensures compliance, leads staff, and coordinates infrastructure support for data center environments.

Support and administer enterprise systems and collaboration platforms, manage remote access solutions, troubleshoot user issues, and contribute to projects.