Top Operations & Support Jobs in Boston, MA

Provide level 1 inbound phone and email support for customers and store personnel. Troubleshoot and document issues in appropriate applications, resolve or escalate cases, track status to resolution, and follow escalation/notification procedures. Support technology, merchandising, orders, digital offers, and loyalty program inquiries.

The Facilities Coordinator manages vendor relationships, supports facility improvements, oversees operations, and ensures workplace safety across facilities.

The Director of Materials Program Management leads end-to-end material readiness and planning, ensuring alignment across global operations and driving cross-functional collaboration for timely product launches.

The Administrative Lead provides comprehensive support to business leaders, manages records, schedules meetings, and implements process improvements while ensuring efficient team operations.

As a Strategy Insights & Planning Associate Consultant, you will identify problems, develop solutions, conduct market research, communicate insights, and manage client relationships within the healthcare sector.

The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.

The Maintenance Manager oversees building maintenance across multiple locations, coordinates vendor services, ensures safety compliance, and manages projects to maintain a reliable environment.

Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.

Lead and scale ESG initiatives at Nexthink, developing strategies, managing projects, and ensuring sustainability compliance and reporting.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.