Top Operations & Support Jobs in Boston, MA

Manages routine to moderately complex attorney-represented bodily injury and commercial auto claims from investigation through resolution. Evaluates coverage, liability, compensability, damages, and reserves; develops action plans; conducts investigations; coordinates with claimants, insureds, attorneys, appraisers, and other parties; refers claims when appropriate; and negotiates settlements within assigned authority.

Manage complex commercial energy claims from initial notice through resolution, including coverage analysis, liability assessment, reserves, settlements, and litigation. Oversee defense counsel, experts, investigations, discovery, and multi-party catastrophic-loss matters. Collaborate with legal, underwriting, reinsurance, and technical teams; advise leadership on coverage and claims strategy; authorize payments and denials; mentor claims examiners; and support process-improvement initiatives.

Leads business operations for Pharmaceutical Sciences functions, translating strategy into operational plans, governance, reporting, budgeting, resource planning, risk mitigation, and measurable outcomes. The role drives cross-functional initiatives, process improvements, leadership meetings, vendor and contracting activities, and operational tool adoption. It partners with senior stakeholders, develops dashboards and decision materials, manages dependencies, and improves organizational processes in a pharmaceutical or regulated environment.

Oversee the financial and operational performance of regional parking locations, including budgets, forecasts, profitability, client relationships, contract compliance, retention, and satisfaction. Drive new business through lead generation, negotiations, contract closing, and client onboarding. Expand existing accounts, address operational issues, and mentor subordinate employees through development and performance management.

Manage the Mastercard Economics Institute’s operational cadence, including calendars, meetings, research delivery protocols, finance and budget processes, stakeholder coordination, vendor relationships, and operating-procedure improvements. The role supports meeting content, tracks organizational requirements, identifies operational blockers, and routes issues for resolution across global teams.

Provides executive administration and business operations support to Clinical Development leadership. Responsibilities include complex calendar and meeting management, travel and expense coordination, project tracking, dashboards and reporting, budget and vendor administration, contract support, communications, knowledge management, onboarding, and workflow optimization. The role also champions AI-enabled productivity tools and partners across Finance, Procurement, Legal, Digital, and other business functions.

Participate in a 12-week remote-first internship supporting projects across functions such as compliance, risk, finance, legal, marketing, product, security, strategy, and talent. Interns collaborate with mentors, conduct research, prototype solutions, contribute to planning and sprint cycles, improve documentation and processes, and present project outcomes to Circle leaders and peers.

Executive leader responsible for the strategy, P&L, portfolio, commercial model, operational performance, customer experience, and go-to-market execution of HPE GreenLake Flex Solutions. The role transforms global as-a-service operations across CPQ, pricing, contracting, order activation, metering, billing, renewals, and expansion; integrates hybrid-cloud technologies; drives profitable growth; and leads customers, partners, and a global organization.

Supports Revenue Operations by sourcing and enriching account and contact data, maintaining data quality, developing sales forecasting and pipeline models, identifying operational inefficiencies, and contributing to process improvements. The role partners with Sales, Marketing, Partnerships, Enablement, Finance, and other teams to optimize go-to-market execution. This is a six-month Northeastern University co-op or internship based in Boston.

Provides clerical and administrative support, including filing, scheduling, data entry, telephone communication, report follow-up, medical record scanning, chart reviews, audits, physician order processing, and tracking documentation. Communicates professionally with internal teams, physicians, patients, families, and referral sources while maintaining accurate and timely office and medical records.

Own and scale revenue operations infrastructure across marketing, sales, advisor engagement, onboarding, and reporting. Responsibilities include administering HubSpot, managing CRM workflows and data integrity, governing pipelines, building executive dashboards, supporting campaign and sales operations, tracking advisor lifecycles, and identifying process improvements. The role translates funnel and operational data into actionable insights that improve scalability, accountability, and growth execution.