Top Operations & Support Jobs in Boston, MA

An Hour AgoSaved
Hybrid
Framingham, MA, USA
205K-282K Annually
Expert/Leader
205K-282K Annually
Expert/Leader
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Lead design and build of a scalable operating architecture for Bose Audio Technology: define end-to-end customer lifecycle, establish systems/processes/governance, align Sales/Engineering/Delivery, develop business operations infrastructure (billing, usage tracking, licensing), embed customer-centric metrics, and build a high-performing team to scale platform-driven B2B operations.
Top Skills: Billing SystemsCRMLicensing FrameworksProgram Management PlatformsRevenue Reporting SystemsSupport PlatformsUsage Tracking Systems
An Hour AgoSaved
Hybrid
Framingham, MA, USA
79K-109K Annually
Senior level
79K-109K Annually
Senior level
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Provide high-level administrative and operational support to a VP of Engineering and leadership team: manage complex calendars, prepare meeting materials, coordinate leadership cadence, track actions, facilitate cross-functional alignment, plan domestic and international travel, and partner with Operations for procurement and onboarding.
Top Skills: AribaExcelMS OfficeOutlookPowerPointSAPSharepointWordWorkday
An Hour AgoSaved
Remote or Hybrid
Boston, MA, USA
50K-94K Annually
Entry level
50K-94K Annually
Entry level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage a caseload of routine to moderately complex workers' compensation claims: investigate coverage and liability, set and adjust reserves, negotiate settlements within authority, refer to subrogation or SIU as needed, and collaborate with claimants, policyholders, attorneys, and partners. Training (including one week travel to Plano, TX) and reliable attendance are required.
2 Hours AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
108K-162K Annually
Senior level
108K-162K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Provide high-level support to multiple senior Product, Design, and Data leaders: manage complex calendars, coordinate cross-functional meetings, plan domestic and international travel, run logistics for offsites and reviews, manage executive communications and confidential information, improve processes, track action items, and support special projects to enable leadership effectiveness.
Top Skills: AICalendar Management SystemsCollaboration ToolsGoogle WorkspaceModern Productivity Software
5 Hours AgoSaved
Hybrid
Boston, MA, USA
Entry level
Entry level
Financial Services
Execute routine fund servicing and derivatives operations transactions, collaborate with teams to streamline processes, detect cybersecurity threats, apply active listening for client needs, and drive continuous improvement using innovation and design thinking to enhance operational efficiency and resilience.
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Reposted 18 Hours AgoSaved
Hybrid
Boston, MA, USA
109K-180K Annually
Senior level
109K-180K Annually
Senior level
Fintech • Information Technology • Insurance • Software
Manage and optimize the MGA portfolio by monitoring profitability, new business, renewals and product performance. Collaborate with Product, Pricing, Claims, and Insights teams, lead underwriting projects, support automation and digital initiatives, represent the MGA to carriers/reinsurers, and mentor junior underwriters.
Reposted 18 Hours AgoSaved
Easy Apply
Hybrid
Wakefield, MA, USA
Easy Apply
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Fintech • Software
Client-facing role managing fixed income account operations: reconciliations, settlement monitoring and fail management, corporate actions, issue investigation, and stakeholder communications. Supports onboarding, platform enhancements, and ensures data integrity across fixed income securities.
Top Skills: ExcelVBAVestmark
Reposted 18 Hours AgoSaved
Hybrid
Arlington, MA, USA
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Manager of Training & Development is responsible for designing and delivering training programs in Retail Banking, enhancing service quality and client experience, while ensuring compliance with regulations and monitoring performance metrics.
Top Skills: MS Office
Reposted 18 Hours AgoSaved
In-Office
Boston, MA, USA
72K-109K Annually
Senior level
72K-109K Annually
Senior level
Fintech • Information Technology • Payments • Sharing Economy • Financial Services • Cryptocurrency
Configure, maintain, test, analyze and troubleshoot business application systems for Federal Reserve payment services. Manage customer setups, account/settlement relationships, investigate complex production issues (including cyber incidents), coordinate stakeholders, lead projects and testing, provide training and documentation, and meet SLAs for Fedwire, FedNow and related systems.
Top Skills: Account Management Information Systems (Ami)FedlineFednowFedpayments Manager (Fpm)FedwireLocal Customer Directory (Lcd)MS Office
Reposted 18 Hours AgoSaved
Hybrid
Quincy, MA, USA
75K-129K Annually
Mid level
75K-129K Annually
Mid level
AdTech • eCommerce • Food • Marketing Tech • Retail
Lead and coordinate responses to major IT incidents, ensuring rapid resolution, clear executive communication, cross-team coordination, ITIL-aligned processes, root cause analysis, and continuous improvement of supplier and operations performance.
Top Skills: AgileApplication OperationsCommand CenterInfrastructure OperationsItil V4Major Incident ManagementService DeliveryService DeskWaterfall
Reposted 18 Hours AgoSaved
Hybrid
Boston, MA, USA
122K-160K Annually
Mid level
122K-160K Annually
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Field Enablement Manager will manage the Docebo LMS, design training programs, and ensure high-level performance for customer-facing teams at Benchling.
Top Skills: Articulate Rise 360Docebo LmsQuestionmarkSkillable
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