Top Operations & Support Jobs in Boston, MA

The Customer and Business Operations Manager at Bose is responsible for designing and deploying customer operations, managing projects, and collaborating across teams to enhance audio technology business processes.

Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.

The role involves administration of Salesforce Service Cloud, supporting DevOps and release management, troubleshooting CX platform issues, and maintaining data integrity for customer journey insights.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.

As the Alliance Driver Manager, you will oversee partner relationships, drive strategic initiatives, and enhance PwC's market presence through collaboration and effective leadership across cross-functional teams.

The Senior Business Systems Analyst will optimize Lead-to-Cash processes, drive data analysis, manage system configurations, and lead cross-functional projects.

The Staff Business Planner will lead financial planning for Apparel & Accessories, develop sales plans, define KPI frameworks, and guide leadership decisions through data insights. Responsibilities include executive-level business reviews and evaluating new business opportunities.

Lead the North America services go-to-market as the sales-facing professional services (PS) leader. Drive services positioning, manage escalations, ensure quality value delivery, coach and develop teams, support high-value deals and at-risk accounts, and represent PS in business reviews to tie services outcomes to commercial results.

The Territory Analyst will manage territory design, conduct TAM analysis, collaborate with sales leadership, and help with headcount planning, ensuring operational success for the territory.

Provide high-level administrative support to VP and SVP executives including calendar management, travel and expense coordination, meeting scheduling, priority analysis, stakeholder communication, occasional backup support, and handling confidential information with discretion.