Top Operations & Support Jobs in Boston, MA

Lead and unify Navan and Reed & Mackay global event-air operations across online and offline channels. Define target operating model, own service quality and commercial performance, scale platform adoption, manage workforce planning, and partner with Product & Engineering to transform workflows and drive measurable operational improvements.

The Managing Director will mentor Activate Fellows, drive fellowship programs, lead selection efforts, and engage with community stakeholders to foster entrepreneurial success in Boston.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order statuses, operate printing/scanning equipment, organize workflows to meet daily objectives, support operational projects, and ensure accuracy and strong customer service.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, update systems with order statuses and tracking, maintain printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects to ensure accurate, efficient order fulfillment and strong customer experience.

Lead a fulfillment center team for the Jackpocket lottery courier product, manage daily operations and shifts, troubleshoot outages and staffing issues, handle high-value ticket redemptions, manage inventory and supplies, recruit/train staff, and ensure safety, efficiency, and regulatory compliance across nights, weekends, and holidays.

Lead GTM operations and analytics for Revenue leadership: run weekly and quarterly business cadences, build executive dashboards, evaluate GTM and marketing effectiveness, model scenarios, and drive cross-functional execution. Partner with Sales, Marketing, Finance, and GTM Engineering to ensure data integrity, report performance, and mentor junior RevOps team members to translate strategy into measurable outcomes.

Manage projects focused on technology solutions for healthcare, enhancing delivery systems and ensuring regulatory compliance while leading teams and mentoring individuals.

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Provide high-level administrative support for BRD by scheduling and running meetings, organizing documents, supporting travel and expenses, managing supplies, onboarding, and resolving complex administrative issues. Act as advisor to senior leaders, collaborate cross-functionally, and use Pfizer systems (SharePoint, ARIBA, PT&E, Teams) and AI tools to improve processes and productivity.

Provide high-level administrative support to an executive and their team: manage calendars, schedule meetings and events, arrange travel, prepare expense reports, answer calls, setup video conferences, mentor other administrative staff, and handle confidential information while prioritizing tasks in a fast-paced environment.

Supervises daily operations of Central Check-In, manages staff, oversees financial metrics, ensures compliance and customer service, and implements operational changes.

The Facilities Coordinator manages vendor relationships, supports facility improvements, oversees operations, and ensures workplace safety across facilities.