Top Operations & Support Jobs in Boston, MA

As a Strategy Insights & Planning Associate Consultant, you will identify problems, develop solutions, conduct market research, communicate insights, and manage client relationships within the healthcare sector.

The Administrative Assistant supports consulting professionals by managing schedules, coordinating travel, preparing documents, and addressing administrative needs while maintaining confidentiality and discretion.

Lead CRM transformation programs for healthcare clients, develop CRM assets, guide stakeholders, drive business development, and mentor junior consultants.

Lead and optimize creative operations: own intake, prioritization, resource planning, workflow governance, tooling (DAM, PM platforms, automation, AI), reporting, and team development to ensure efficient delivery across brand, marketing, and production.

Manage and resolve self-administered workers' compensation claims end-to-end: investigate, evaluate, negotiate settlements/denials, monitor medical treatment, ensure statutory compliance, pursue subrogation, and collaborate with internal and external partners to minimize cost and risk.

Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.

The Maintenance Manager oversees building maintenance across multiple locations, coordinates vendor services, ensures safety compliance, and manages projects to maintain a reliable environment.

The Lockbox Floater supports various functions in the Lockbox department, including sorting mail, processing payments, and ensuring task accuracy while adapting to different roles based on operational needs.

The AVP, Innovation & Support Manager oversees projects in Residential Lending, ensuring compliance and operational efficiency while managing the Support team.

Execute sportsbook strategy and game-day operations, coordinate cross-functional go-to-market and promotional activations, support on-site merchandising, track initiatives and performance, and use data to optimize live sports moments and campaigns.

The IT Service Desk Analyst will resolve technical issues, mentor team members, maintain customer satisfaction, and support system deployments, while driving continuous improvement in IT services.

Supervises daily operations of Central Check-In, manages staff, oversees financial metrics, ensures compliance and customer service, and implements operational changes.

Lead Technical Partner Operations and oversee Tier 1/Tier 2 Technical Services. Manage partner relationships, drive QBRs, build partner training roadmaps, track KPIs, escalate complex issues to Engineering and Quality, and implement automation and process improvements to optimize uptime and service delivery.

The Business Process Owner for Procure to Pay will oversee global P2P processes, drive reengineering initiatives using AI, establish KPIs, and ensure alignment with ERP systems.