Top Operations & Support Jobs in Boston, MA

Lead and scale end-to-end global DTC operations (order-to-porch), improving fulfillment, last-mile logistics, returns, inventory strategy, and parcel freight. Drive KPIs, continuous improvement, automation and AI adoption, partner cross-functionally with Commercial, Technology, Supply Chain and Finance, and enable promotional and peak-event readiness.

Execute global inventory and fulfillment plans for assigned product categories to maximize service levels, manage purchase orders, collaborate across demand, production, logistics and sales, monitor inventory and service KPIs, and lead process improvements to address constraints, launches, and obsolete inventory.

The Associate Consultant will work on manufacturing process design, optimization, and scaling in the biotech sector, conducting data analyses and supporting client presentations.

Lead client interactions in Medical Affairs, managing projects, coaching team members, and fostering client relationships. Drive business development and provide thought leadership.

The Staff Accountant will manage ledger entries, reconcile accounts, assist in month-end and year-end closes, and streamline processes.

The Associate Instock Manager is responsible for vendor management, order management, and analyzing data to improve supply chain operations. They'll collaborate with teams and automate processes to enhance product availability.

Manage end-to-end P2P lifecycle in Zip, ensure requisitions are audit-ready and policy-compliant, centralize contract lifecycle, perform vendor benchmarking and pricing analysis, develop negotiation strategies, advise stakeholders (Finance, IT, Legal, InfoSec), drive process improvements and procurement reporting, and champion compliance (e.g., GDPR, SOX).

Drive and improve end-to-end revenue processes across Sales, Marketing, Customer Success, and Finance. Administer HubSpot and integrated tools, ensure data quality and governance, support pipeline hygiene and forecasting, identify and implement scalable process and automation improvements, and leverage AI to reduce manual work and increase GTM effectiveness.

Bose's Global Supply Chain Rotational Program offers recent graduates a two-year experience with rotations in several functional areas to enhance their understanding of supply chain management.

Lead and scale Deal Desk as a strategic partner to Sales, Finance, and Legal. Shape deal strategy, formalize workflows and SLAs, ensure clean closed-won data, own deal tooling (CRM/CPQ/CLM), monitor KPIs, and reduce exceptions to enable downstream automation and predictable revenue operations.

Lead design, configuration, and management of IVR/contact center solutions, deliver projects end-to-end, provide 3rd-level support, create documentation and test plans, mentor staff, and ensure 24/7 operational stability.

The Vice President of Trial Engine will oversee clinical trials, focusing on execution, optimization, and leading cross-functional teams to enhance drug development efficiency using AI and automation.