Top Operations & Support Jobs in Boston, MA

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The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.

Lead client interactions in Medical Affairs, managing projects, coaching team members, and fostering client relationships. Drive business development and provide thought leadership.

Provide executive-style administrative support including calendar and travel booking, meeting coordination, email correspondence and proofreading, purchase/work order submission, phone/reception coverage, office maintenance reporting, and ad hoc departmental projects while handling confidential information and multiple priorities.

Lead global event-air operations, unify Navan and Reed & Mackay teams, define target operating model, partner with Product and Engineering to migrate offline workflows to Navan platform, drive service quality, commercial performance, workforce planning, and continuous performance improvement.

Manage moderately complex to complex commercial property and casualty claims: investigate, evaluate coverage and liability, set reserves, negotiate settlements, coordinate litigation, mentor team members, and support quality reviews.

The role involves managing analytical development and quality control for small molecules and biologics, overseeing method validation, vendor management, and stability programs, while collaborating with CMC, QA, and Regulatory teams.

Provide front-desk radiology support: schedule and manage appointments, verify insurance and demographics, assist referrals, perform image sharing and PACS/RIS tasks, make outreach/reminder calls, manage patient flow, and ensure HIPAA-compliant handling of PHI.

Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.

The Sr. Manager of GTM Incentive Compensation will lead the design and management of compensation programs, ensuring alignment with company objectives and operational accuracy. Responsibilities include overseeing incentive plans, managing a team, and maintaining financial integrity in compensation operations.

The role involves administration of Salesforce Service Cloud, supporting DevOps and release management, troubleshooting CX platform issues, and maintaining data integrity for customer journey insights.