Top Operations & Support Jobs in Boston, MA

The Senior Field Experience Lead will act as a liaison between strategy and operations, enhancing GTM execution and adapting processes based on field feedback to improve efficiency and effectiveness.

Lead the Managed Services team in enhancing client observability through Datadog configurations, scripting, and cloud/on-prem monitoring solutions, while providing client training and technical oversight.

The Administrative Lead supports the US Oncology Field Medical team with administrative tasks, calendar management, meeting coordination, vendor relations, and document management to ensure operational efficiency.

Lead company-wide transformation programs, align executive teams on strategic priorities, implement a scalable Business Operating System (OKRs, QBRs, ELT cadence), drive cross-functional execution, define meaningful KPIs with Data/BI, and optimize unit economics to improve profitability and performance.

The Director of Category Management leads procurement efforts by guiding Category Managers, establishing category strategies, overseeing sourcing processes, and aligning with business leaders to enhance supplier relationships and operational excellence.

As an HVAC Technician, you'll maintain and repair mechanical systems, ensure building performance using controls, and support project collaborations while adhering to maintenance schedules.

Manage and validate sales orders, resolve order form discrepancies, facilitate signatures, support marketplace orders, provide sales training and process documentation, participate in testing, and ensure timely month-end close and customer billing accuracy.

As an Operations Associate, you will manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. You'll streamline workflows, maintain equipment, and support operational projects in a fast-paced environment.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Support end-to-end forecasting for new product launches, analyze sales strategies, communicate with stakeholders, and help guide innovation by framing forecasts and identifying risks.