Top Operations & Support Jobs in Boston, MA

Manage and evolve a cloud-first end-user services team: deliver reliable support, enforce SLAs, oversee lifecycle of end-user technologies, manage vendors, report on performance, and liaise with stakeholders while mentoring staff.

Lead capital improvement projects across WHOOP's global leased facility portfolio from planning through closeout. Own project schedules and budgets, manage architects/contractors/vendors, approve submittals and change orders, partner with stakeholders, and support facility maintenance to improve operational efficiency and employee experience.

Lead and scale end-to-end global DTC operations (order-to-porch), improving fulfillment, last-mile logistics, returns, inventory strategy, and parcel freight. Drive KPIs, continuous improvement, automation and AI adoption, partner cross-functionally with Commercial, Technology, Supply Chain and Finance, and enable promotional and peak-event readiness.

Execute global inventory and fulfillment plans for assigned product categories to maximize service levels, manage purchase orders, collaborate across demand, production, logistics and sales, monitor inventory and service KPIs, and lead process improvements to address constraints, launches, and obsolete inventory.

The Associate Consultant will work on manufacturing process design, optimization, and scaling in the biotech sector, conducting data analyses and supporting client presentations.

Lead client interactions in Medical Affairs, managing projects, coaching team members, and fostering client relationships. Drive business development and provide thought leadership.

The Staff Accountant will manage ledger entries, reconcile accounts, assist in month-end and year-end closes, and streamline processes.

The Associate Instock Manager is responsible for vendor management, order management, and analyzing data to improve supply chain operations. They'll collaborate with teams and automate processes to enhance product availability.

Manage end-to-end P2P lifecycle in Zip, ensure requisitions are audit-ready and policy-compliant, centralize contract lifecycle, perform vendor benchmarking and pricing analysis, develop negotiation strategies, advise stakeholders (Finance, IT, Legal, InfoSec), drive process improvements and procurement reporting, and champion compliance (e.g., GDPR, SOX).

Drive and improve end-to-end revenue processes across Sales, Marketing, Customer Success, and Finance. Administer HubSpot and integrated tools, ensure data quality and governance, support pipeline hygiene and forecasting, identify and implement scalable process and automation improvements, and leverage AI to reduce manual work and increase GTM effectiveness.

Bose's Global Supply Chain Rotational Program offers recent graduates a two-year experience with rotations in several functional areas to enhance their understanding of supply chain management.

Lead and scale Deal Desk as a strategic partner to Sales, Finance, and Legal. Shape deal strategy, formalize workflows and SLAs, ensure clean closed-won data, own deal tooling (CRM/CPQ/CLM), monitor KPIs, and reduce exceptions to enable downstream automation and predictable revenue operations.