Top Operations & Support Jobs in Boston, MA

Lead the IT function at WHOOP, building a high-performing team to enhance employee experience, security, and operational efficiency while implementing innovative technologies.

The Deputy Chief of Staff will support the CEO by managing high-priority initiatives, preparing briefing materials, facilitating team communication, and executing events, requiring strong organizational and communication skills.

Manage and optimize the reverse logistics operations for WHOOP's global membership. Collaborate with teams and 3PLs to enhance returns efficiency and member experience.

Lead and scale ESG initiatives at Nexthink, developing strategies, managing projects, and ensuring sustainability compliance and reporting.

Provide front-desk radiology support: schedule and manage appointments, verify insurance and demographics, assist referrals, perform image sharing and PACS/RIS tasks, make outreach/reminder calls, manage patient flow, and ensure HIPAA-compliant handling of PHI.

As a Strategy Insights & Planning Associate Consultant, you will identify problems, develop solutions, conduct market research, communicate insights, and manage client relationships within the healthcare sector.

Manage and resolve self-administered workers' compensation claims end-to-end: investigate, evaluate, negotiate settlements/denials, monitor medical treatment, ensure statutory compliance, pursue subrogation, and collaborate with internal and external partners to minimize cost and risk.

Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.

The Maintenance Manager oversees building maintenance across multiple locations, coordinates vendor services, ensures safety compliance, and manages projects to maintain a reliable environment.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

The IT Service Desk Analyst will resolve technical issues, mentor team members, maintain customer satisfaction, and support system deployments, while driving continuous improvement in IT services.

Lead Technical Partner Operations and oversee Tier 1/Tier 2 Technical Services. Manage partner relationships, drive QBRs, build partner training roadmaps, track KPIs, escalate complex issues to Engineering and Quality, and implement automation and process improvements to optimize uptime and service delivery.