Top Operations & Support Jobs in Boston, MA

Manages routine to moderately complex attorney-represented bodily injury and commercial auto claims from investigation through resolution. Evaluates coverage, liability, compensability, damages, and reserves; develops action plans; conducts investigations; negotiates settlements within authority limits; and coordinates with claimants, insureds, attorneys, appraisers, and internal teams.

Manages business operations for Takeda’s Pharmaceutical Sciences functions, supporting operational systems, budgeting, headcount tracking, contracting, reporting, onboarding, communications, training, and process improvement. Coordinates cross-functional initiatives, workstreams, meetings, events, and leadership materials while monitoring deadlines and information flow. Uses Power BI, SharePoint, and Microsoft Office tools to develop operational solutions and support strategic priorities.

Executive leader responsible for the strategy, P&L, portfolio, commercial model, operational performance, customer experience, and go-to-market execution of HPE GreenLake Flex Solutions. The role transforms global as-a-service operations across CPQ, pricing, contracting, order activation, metering, billing, renewals, and expansion; integrates hybrid-cloud technologies; drives profitable growth; and leads customers, partners, and a global organization.

Supports Revenue Operations by sourcing and enriching account and contact data, maintaining data quality, developing sales forecasting and pipeline models, identifying operational inefficiencies, and contributing to process improvements. The role partners with Sales, Marketing, Partnerships, Enablement, Finance, and other teams to optimize go-to-market execution. This is a six-month Northeastern University co-op or internship based in Boston.

Provides clerical and administrative support, including filing, scheduling, data entry, telephone communication, report follow-up, medical record scanning, chart reviews, audits, physician order processing, and tracking documentation. Communicates professionally with internal teams, physicians, patients, families, and referral sources while maintaining accurate and timely office and medical records.

Own and scale revenue operations infrastructure across marketing, sales, advisor engagement, onboarding, and reporting. Responsibilities include administering HubSpot, managing CRM workflows and data integrity, governing pipelines, building executive dashboards, supporting campaign and sales operations, tracking advisor lifecycles, and identifying process improvements. The role translates funnel and operational data into actionable insights that improve scalability, accountability, and growth execution.

Owns complex technical escalations from Product Support through resolution. Investigates bugs, integration failures, authentication issues, and data problems using logs, monitoring, SQL, APIs, and backend tools. Reproduces issues, performs root-cause analysis, manages incident communications, partners with Engineering, verifies fixes, and creates tooling, dashboards, documentation, runbooks, and monitoring improvements to reduce recurring escalations.

Provides high-level administrative support to VP and SVP leaders by managing complex calendars, domestic and international travel, expenses, confidential information, leadership meetings, offsites, customer visits, and trade shows. Coordinates agendas, materials, stakeholders, and follow-up while improving workflows and communication across teams. The role requires strong judgment, discretion, organization, customer service, and proficiency with Microsoft 365 and AI-enabled productivity tools.

Supports corporate governance, executive leadership forums, and internal and industry event planning. Coordinates event logistics, onsite execution, executive materials, corporate calendars, governance records, and special strategy projects. Collaborates across departments and supports senior leaders by ensuring meetings, forums, and events are organized, accurate, and professionally executed.

Supports the IT and Technology organization by managing complex calendars, coordinating domestic and international travel, preparing expense reports, tracking deliverables, creating presentations, handling correspondence, and supporting office procedures. Partners with executives, leadership teams, and administrative staff across regions while managing confidential information with discretion. The role also involves cross-functional collaboration, special projects, and proactive resolution of organizational needs.