Top Operations & Support Jobs in Boston, MA

An Hour AgoSaved
Easy Apply
Hybrid
Wakefield, MA, USA
Easy Apply
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Fintech • Software
Provide production and technical support for VestmarkONE trading clients: troubleshoot order and allocation workflows, monitor alerts, resolve cases, coordinate with internal teams, update procedures, onboard/train staff, handle client communications, and participate in projects and client meetings.
Top Skills: BigpandaConfluenceDynatraceFixJIRASalesforceSQLVestmarkone
3 Hours AgoSaved
In-Office
33-55 Hourly
Entry level
33-55 Hourly
Entry level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Provide comprehensive administrative support to PhRD management and leadership in Andover, MA. Manage complex calendars, meeting logistics, travel and expense reporting, onboarding/offboarding, office equipment and facilities coordination, and confidential meeting notes. Serve as liaison across sites, support events, submit IT/facilities tickets, and lead special administrative projects.
Top Skills: ExcelOutlookPowerPoint
5 Hours AgoSaved
Remote or Hybrid
United States
67K-126K Annually
Mid level
67K-126K Annually
Mid level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Provide application support and troubleshooting, optimize operational processes, liaise between business and IT, analyze performance and reporting, and implement improvements to ensure operational effectiveness and reduced downtime.
5 Hours AgoSaved
Remote or Hybrid
Boston, MA, USA
67K-126K Annually
Mid level
67K-126K Annually
Mid level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Provide application support and troubleshooting, optimize operational processes, liaise between business and IT teams, run analysis and reporting, manage vendor/tools/access/release readiness, and support compliance and communications to ensure operational effectiveness and continual improvement.
6 Hours AgoSaved
Hybrid
Boston, MA, USA
40K-52K Annually
Mid level
40K-52K Annually
Mid level
Fintech • Payments • Software
First point of contact for payers, troubleshooting complex payment issues across channels (phone, chat, email, messaging). Provide empathetic, culturally aware support, perform proactive outreach, handle escalations, document and report payer feedback, collaborate cross-functionally, train and mentor junior associates, and adapt to changing processes while improving payment experience.
Top Skills: WechatWhatsapp
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6 Hours AgoSaved
Remote or Hybrid
Boston, MA, USA
180K-180K Annually
Senior level
180K-180K Annually
Senior level
eCommerce • Fintech • Payments • Software
Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.
Top Skills: APIsClaudeClayGongHubspotZendeskZoominfo
Reposted 22 Hours AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
170K-200K Annually
Senior level
170K-200K Annually
Senior level
Fitness • Hardware • Healthtech • Sports • Wearables
The Senior Materials Program Manager will oversee material readiness across product lifecycles, coordinate with hardware and supply teams to ensure timely material supply, and mitigate supply risks.
Top Skills: Ai ToolsEngineeringHardwareOperationsSupply Chain Management
YesterdaySaved
Hybrid
Boston, MA, USA
109K-180K Annually
Senior level
109K-180K Annually
Senior level
Fintech • Information Technology • Insurance • Software
Manage and optimize the MGA portfolio by monitoring profitability, new business, renewals and product performance. Collaborate with Product, Pricing, Claims, and Insights teams, lead underwriting projects, support automation and digital initiatives, represent the MGA to carriers/reinsurers, and mentor junior underwriters.
YesterdaySaved
Remote or Hybrid
Boston, MA, USA
175K-195K Annually
Senior level
175K-195K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Lead vendor relationships and vendor-run operations for enterprise business systems (Salesforce, SAP, NetSuite, Boomi, Gong, Snowflake). Drive governance, SLAs/SLOs, follow-the-sun support models, DevOps/ITIL operational workflows, CI/CD modernization (Copado), automation and AI initiatives, contract and budget management, and compliance (SOX/ITGC) through performance tracking, QBRs, and continuous improvement.
Top Skills: AIBoomiCi/CdCopadoDevOpsGongItilNetSuiteSalesforceSAPSnowflake
Reposted YesterdaySaved
Hybrid
Framingham, MA, USA
205K-282K Annually
Senior level
205K-282K Annually
Senior level
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
The Customer and Business Operations Manager at Bose is responsible for designing and deploying customer operations, managing projects, and collaborating across teams to enhance audio technology business processes.
Top Skills: ConfluenceHubspotJIRAMs ProjectSharepoint
Reposted 2 Days AgoSaved
Hybrid
Boston, MA, USA
Entry level
Entry level
Healthtech • Biotech • App development
Join Click Therapeutics' talent community to stay updated on potential job openings that match your skills and background.
Top Skills: Artificial IntelligenceMachine Learning
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