Top Operations & Support Jobs in Boston, MA

Manage moderately complex to complex commercial property/casualty claims: investigate, evaluate coverage and liability, set reserves, negotiate settlements, coordinate litigation, mentor team members, and assist with claim assignment and quality review.

Provide high-level administrative support to executives: manage calendars, triage communications, prepare meeting materials, coordinate travel and itineraries, organize records on collaboration platforms, assist with event planning, and improve executive productivity while maintaining confidentiality and adapting to changing priorities.

Lead operational excellence for Risk Financing reinsurance processes: own and improve SOPs, reduce waste, drive automation and data-driven KPIs, partner with Technology/Data and cross-functional teams, support governance, audits, and continuous improvement across the treaty lifecycle.

Handle level-1 inbound customer and store support via phone and email. Troubleshoot and document issues, provide first-contact resolutions, escalate complex or urgent problems, and track cases to resolution while ensuring clear communication and customer empathy.

The Data Center Operations Manager oversees daily operations, manages vendor relationships, ensures compliance, leads staff, and coordinates infrastructure support for data center environments.

The Mortgage Loan Processor will prepare mortgage applications for underwriting, process loans, deliver documents, and ensure accurate loan documentation and communications with borrowers.

As an Operations Associate, you will manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. You'll streamline workflows, maintain equipment, and support operational projects in a fast-paced environment.

Support and administer enterprise systems and collaboration platforms, manage remote access solutions, troubleshoot user issues, and contribute to projects.

The Sr. Partner Implementation Manager will lead onboarding and implementation for partners, driving efficiencies in insurance workflows while collaborating with internal and external teams.

The Executive Assistant supports a VP of Engineering by managing calendars, optimizing operations, coordinating meetings, and handling communications, travel, and logistics for effective organizational support.

Lead and deliver complex cross-functional operational workstreams from planning through execution. Coordinate with Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems. Create project plans, reporting, and operating cadences; analyze operational data to identify process improvements; manage risks and drive issues to resolution to improve efficiency and execution quality.

Provide front-desk radiology support: schedule and manage appointments, verify insurance and demographics, assist referrals, perform image sharing and PACS/RIS tasks, make outreach/reminder calls, manage patient flow, and ensure HIPAA-compliant handling of PHI.