Top Operations & Support Jobs in Boston, MA

Own complex technical escalations for Enterprise customers, troubleshoot APIs, integrations, and automation workflows, collaborate with R&D to resolve high-impact issues, build scalable support solutions, and use AI tools to improve troubleshooting and operations while mentoring and improving processes.

Execute sportsbook strategy and game-day operations, coordinate cross-functional go-to-market and promotional activations, support on-site merchandising, track initiatives and performance, and use data to optimize live sports moments and campaigns.

Lead and optimize creative operations: own intake, prioritization, resource planning, workflow governance, tooling (DAM, PM platforms, automation, AI), reporting, and team development to ensure efficient delivery across brand, marketing, and production.

Support IT team with desktop support, Windows 11 upgrades, Office/Microsoft 365 installations, inventory tracking, and hands-on assistance for office moves. Coordinate upgrades with employees, follow documented procedures, and provide daily end-user support while learning system integration and troubleshooting.

Lead strategy and execution to grow Venture Lane as a founder-first startup hub. Own financial performance, revenue, occupancy, and partnerships. Manage programming, community curation, sales, and day-to-day space operations. Build and lead a lean team, improve systems and processes, and deliver measurable outcomes for early-stage B2B founders.

Support managed account operations including reconciliations, account administration, corporate actions, security master, performance reporting, onboarding, system testing, and client issue resolution across multiple clients.

The Senior Manager, News Gathering Operations oversees news content production and leads a team to ensure high editorial standards, enhances viewership, and fosters community relationships.

The Network Contract Manager develops provider networks, evaluates contracts, establishes relationships, manages budgets, and ensures network adequacy while navigating complex negotiations.

The IT Infrastructure Managed Services Director leads cloud and network architecture solutions, drives business growth, and mentors teams, ensuring exceptional service delivery and client satisfaction.

The Data Center Operations Manager oversees daily operations, manages vendor relationships, ensures compliance, leads staff, and coordinates infrastructure support for data center environments.