Top Operations & Support Jobs in Boston, MA

The Global AI-Enhanced Quality Manager will lead the QA strategy, modernize practices using AI, and ensure high standards for consumer experiences internationally.

The Senior Manager will oversee communication planning and coordination across StoryWorks, ensuring timely execution of multiple initiatives and stakeholder alignment.

Supervises daily operations of Central Check-In, manages staff, oversees financial metrics, ensures compliance and customer service, and implements operational changes.

The Sr. Manager of GTM Incentive Compensation will lead the design and management of compensation programs, ensuring alignment with company objectives and operational accuracy. Responsibilities include overseeing incentive plans, managing a team, and maintaining financial integrity in compensation operations.

The Business Process Owner for Procure to Pay will oversee global P2P processes, drive reengineering initiatives using AI, establish KPIs, and ensure alignment with ERP systems.

Provide concierge-level on-site technical support for senior executives: troubleshoot complex IT issues, coordinate vendors and IT teams, support executive meetings and travel, analyze platform trends, and present findings to IT leadership to improve executive technology experience.

The Major Incident Lead manages high-severity incidents, leads post-incident reviews, ensures communication across teams, and drives process improvement in a regulated environment.

As Operations Supervisor, oversee daily lottery courier operations, manage team resources, resolve operational challenges, and ensure compliance with regulations.

The GTM Engineer supports outbound sales teams by managing systems, ensuring data quality, troubleshooting issues, and enhancing productivity for sales operations.

The Director of Materials Program Management leads end-to-end material readiness and planning, ensuring alignment across global operations and driving cross-functional collaboration for timely product launches.

Oversee the digital experience and deposit operations, ensuring efficiency and client-centric processes, while managing debit card operations, fraud prevention, and compliance.