Top Operations & Support Jobs in Boston, MA

Configure, maintain, test, analyze and troubleshoot business application systems for Federal Reserve payment services. Manage customer setups, account/settlement relationships, investigate complex production issues (including cyber incidents), coordinate stakeholders, lead projects and testing, provide training and documentation, and meet SLAs for Fedwire, FedNow and related systems.

The Field Enablement Manager will manage the Docebo LMS, design training programs, and ensure high-level performance for customer-facing teams at Benchling.

Join Click Therapeutics' talent community to stay updated on potential job openings that match your skills and background.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The role involves managing analytical development and quality control for small molecules and biologics, overseeing method validation, vendor management, and stability programs, while collaborating with CMC, QA, and Regulatory teams.

Senior on-site IT support lead for Boston HQ owning endpoint, network, and conferencing infrastructure. Troubleshoot macOS/Windows endpoints via MDM, manage VPN and mobile devices, run onboarding/offboarding, partner with vendors on office build-out, enforce CUI/TAA compliance controls, and document processes while mentoring junior staff.

The Senior Global Supply Manager will lead strategic sourcing and supplier management for electronic components, manage supplier performance, and align product roadmaps with supplier capabilities, while adapting to market trends and ensuring supply continuity.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.

Provide high-level administrative support to VP and SVP executives including calendar management, travel and expense coordination, meeting scheduling, priority analysis, stakeholder communication, occasional backup support, and handling confidential information with discretion.

Manage end-to-end customer fulfillment including order entry, contract and renewal management, invoicing, billing, and support. Ensure data accuracy, enforce credit controls, coordinate with Sales and Finance, maintain customer records, and provide frontline customer service.