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Top Operations & Support Jobs in Boston, MA
Healthtech • Software
Lead and scale Deal Desk as a strategic partner to Sales, Finance, and Legal. Shape deal strategy, formalize workflows and SLAs, ensure clean closed-won data, own deal tooling (CRM/CPQ/CLM), monitor KPIs, and reduce exceptions to enable downstream automation and predictable revenue operations.
Top Skills:
ClmCpqCRMDealhubDocusignIroncladMonetizenowSalesforceSalesforce Cpq
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
The Business Applications Administrator manages Salesforce and other integrated apps, optimizing processes and aligning technology with business strategies while leading cross-functional projects.
Top Skills:
ChorusClariHubspotOutreachSalesforceWorkatoZoominfo
Enterprise Web • Hardware • Internet of Things • Software
This position involves coordinating operations within the CEO's office and managing administrative tasks. Requires working from the office in Somerville, MA three or more days a week.
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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Lead and develop a team of Compliance Specialists to execute global messaging compliance (email, SMS, WhatsApp, RCS). Oversee day-to-day enforcement, SLA adherence, quality assurance, escalation management, SOP improvements, and operationalize AI/BPO workflows while partnering cross-functionally to scale processes and reporting.
Top Skills:
AIBpoEmailMessaging PlatformsRcsReporting SystemsSmsWhatsapp
Healthtech • Machine Learning • Software • Biotech • Pharmaceutical
Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.
Top Skills:
CheminformaticsComputational ChemistryComputational MethodsEnterprise Informatics
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Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Revenue Operations Manager will enhance sales efficiency, collaborate on analytics, drive business reporting, and optimize processes to improve sales performance.
Top Skills:
ExcelGoogle SheetsPower BISalesforceSnowflakeSQLTableau
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Associate Development Manager supports new agent success through onboarding, training, and operational coordination while preparing for leadership roles.
Top Skills:
DialogueGuidemeMarketing CentralSales Central
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Senior Associate Delivery Manager will manage cross-functional projects, ensuring quality, schedule, and budget compliance, while facilitating communication and stakeholder alignment.
Top Skills:
ConfluenceJIRATableau
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Executive Assistant will support C-level executives through calendar management, travel coordination, meeting preparation, and operational logistics while enhancing teamwork in a hybrid environment.
Top Skills:
BrexConcurTeampay
Kids + Family • Software
The VP will lead the growth strategy and operational execution for Sittercity, oversee P&L management, product strategy, and improve service delivery for a modern child care platform.
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Top Companies in Boston, MA Hiring Operations & Support Roles
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