Top Remote Senior Level Sales Operations Jobs in Boston, MA

Manage end-to-end Deal Desk operations to accelerate sales: run deal reviews, enforce SLAs, recommend pricing/structure, approve partner terms, coordinate legal redlines, support RFP/RFQ responses, document policies, train sales, and drive cross-functional process and system improvements.

Own end-to-end commercial renewals for transactional and mid-market customers: quotes, uplift, negotiation, signed orders. Build repeatable renewal processes, improve forecast accuracy, automate admin work, generate quotes/order forms, and keep CRM and CS platform data clean. Co-lead enterprise renewals with CSMs and drive metrics like gross revenue retention, uplift, on-time renewals, and reduced CSM admin time.

Design, package, and manage partner sales plays and joint offerings; enable field and partner sellers with assets and training; define KPIs and build dashboards; recommend incentive structures; prioritize and iterate plays to drive partner-sourced pipeline and revenue.

Build and scale partner enablement programs, tools, and training to increase partner effectiveness and sales. Collaborate with Sales, Marketing, and Product to create partner-facing content, onboarding, and campaigns. Use data to measure adoption and impact, act as day-to-day partner enablement contact, and drive alignment between internal teams and partners.

Own quote-to-close, CPQ administration, and commercial deal governance for enterprise contracts. Partner with Sales, Finance, Legal, and Customer Success to ensure pricing consistency, revenue recognition alignment, CRM accuracy, and accelerated deal velocity while implementing AI-assisted deal operations and scalable contract lifecycle processes.

Lead Americas Field Activation & Execution team to implement field-specific enablement, drive adoption of global skill programs, address bespoke sales-team enablement, align with sales leadership, provide feedback to global program teams, and coach field enablement managers to scale programs and measure business impact.

Lead global sales operations transformation by embedding AI-enabled reporting and CRM improvements, building analytics infrastructure, streamlining data flows, designing operating rhythms and governance, and delivering scalable, process-driven commercial insights to senior leaders to boost go-to-market performance.

Own and maintain revenue data in Salesforce and integrated tools, ensure data integrity, translate business needs into technical requirements, support and educate Salesforce users, and build reports and dashboards to provide leadership insights that drive business decisions.

Lead and scale the Renewals team to drive ARR and NRR, improve forecasting and pipeline visibility, and standardize renewal processes. Manage end-to-end renewals, contract negotiations, partner-led renewals, and complex customer engagements across North America. Build playbooks, enablement, reporting, and automation to meet retention quotas and reduce churn.

The GTM Ops Manager will build a new sales engine, define targets, create a playbook, manage teams, and ensure data-driven decision-making.