Top Remote Senior Level Sales Operations Jobs in Boston, MA

Build and scale sales operations for Motive’s Networks business. Own forecasting, pipeline management, reporting, account hierarchy, segmentation, and sales cadences. Partner with sales leadership, account managers, marketing, finance, partnerships, and central operations to improve network penetration and member conversion. Create Salesforce, spreadsheet, and Snowflake-based analytics while automating manual workflows with AI and scripting tools. Serve as a strategic advisor and lead cross-functional initiatives in a fast-growing SaaS environment.

Manage and transform global sales operations by optimizing processes, leading cross-functional programs, improving Salesforce workflows, overseeing governance, and driving adoption of scalable sales capabilities. The role partners with senior leadership, analyzes business opportunities, manages requirements and UAT, develops transformation roadmaps, and presents data-driven recommendations.

Leads the AMER Global Deal Desk, overseeing complex deal structuring, pricing, discounting, margin guidance, financial and business-risk analysis, approvals, and commercial compliance. Manages and develops deal desk personnel, partners with Sales, Legal, Finance, Delivery, and Operations, and drives scalable processes, AI-enabled workflows, training, enablement, and continuous improvement to support efficient, high-quality deal execution.

Own sales, onboarding, and customer success operations, including territory management, commissions, pipeline and lifecycle processes, CRM data hygiene, reporting, health scoring, segmentation, and workflow improvements. Translate operational needs into buildable requirements for Business Systems, reduce manual work, improve process consistency, and support revenue teams through data-informed decisions and cross-functional partnership.

Leads the global Deal Desk function and a team of 5–10 employees supporting enterprise sales. Oversees pricing governance, quote approvals, complex deal structuring, commercial policies, reporting, and operational KPIs. Partners with Sales, Finance, Legal, Revenue Operations, Product, and systems teams to improve Salesforce CPQ workflows, commercial processes, and seller productivity. Advises executives on pricing strategy, commercial governance, and integration initiatives across Coursera and Udemy.

Own revenue enablement programs and systems supporting Sales, Account Management, and Customer Success. Build playbooks, competitive resources, training, and product-launch enablement; maintain the enablement technology stack and AI Hub; measure adoption and field adherence; and connect enablement activities to win rate, sales cycle length, expansion, time-to-value, and churn outcomes. Partner cross-functionally with Sales, Customer Success, Product Marketing, and leadership to deliver data-driven recommendations.

Own end-to-end commercial renewals for transactional and mid-market customers: quotes, uplift, negotiation, signed orders. Build repeatable renewal processes, improve forecast accuracy, automate admin work, generate quotes/order forms, and keep CRM and CS platform data clean. Co-lead enterprise renewals with CSMs and drive metrics like gross revenue retention, uplift, on-time renewals, and reduced CSM admin time.

Lead global sales operations transformation by embedding AI-enabled reporting and CRM improvements, building analytics infrastructure, streamlining data flows, designing operating rhythms and governance, and delivering scalable, process-driven commercial insights to senior leaders to boost go-to-market performance.

Lead and scale complex product partnerships end-to-end, sourcing, negotiating, and operationalizing strategic deals that enhance DuckDuckGo products (search, Duck.ai, subscriptions). Work cross-functionally with Product, Engineering, Legal, and Finance to build first-of-their-kind integrations, create playbooks, manage partner portfolios, and drive distribution and user engagement for AI-related services.

Lead sales analytics and reporting to drive revenue and efficiency. Build Tableau and Salesforce dashboards, analyze pipeline health, perform ad-hoc and pilot analyses, partner with sales leadership and cross-functional teams, administer compensation and CRM updates, and evaluate/implement AI-driven sales tools to optimize performance.