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Top Remote Senior Level Operations & Support Jobs in Boston, MA
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.
Top Skills:
Generative Ai
Healthtech • Social Impact • Telehealth
The RN Healthcare Advocate supports older Medicare patients by providing personalized care, navigating medical systems, and coordinating resources for better health outcomes.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.
Top Skills:
Ai ToolsBiCpqCRMForecasting ToolsSalesforceSlackWorkflow Automation
Insurance • Legal Tech • Social Impact
The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.
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Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Manage catastrophic and large-loss workers' compensation claims end-to-end: investigate, determine compensability, set reserves, control litigation, negotiate settlements (including structured settlements and MSAs), collaborate with stakeholders, mentor junior adjusters, and improve claims processes to achieve favorable outcomes and regulatory compliance.
Top Skills:
Google SuiteSlack
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Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manage a team to achieve claims accuracy, customer centricity, and expense targets. Coach, remove barriers, analyze data, implement improvements, support quality assurance, and drive outcomes through performance management and process enhancements.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The GTM Engineer will manage Clay implementation, develop prospecting systems, enhance account data, and facilitate effective sales outreach for pipeline generation.
Top Skills:
APIsBigQueryClayNo-Code AutomationSalesforceSnowflakeSQL
Security • Software • Cybersecurity • Automation
Lead and develop a team of Technical Support Engineers to manage day-to-day support operations, escalations, SLA adherence, and tooling. Partner with Engineering, Product, and Customer Success to resolve API, integration, SSO/SCIM, and cloud-related issues, improve processes and runbooks, drive metrics-informed improvements, and scale global support coverage and enablement.
Top Skills:
APIsAuthentication ProtocolsAWSAzureGCPIdentity SystemsIntercomJIRAKnowledge Base SystemsScimSlackSsoZendesk
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Manage corporate compliance and transactional needs for multinational entity portfolios. Serve as primary client contact, coordinate with internal fulfillment teams via Salesforce CRM, research jurisdictional filing requirements, oversee annual compliance and ad hoc transactions, provide status updates, mentor junior staff, and maintain accurate company records in entity management systems.
Top Skills:
Company RecordsEntity Management ApplicationsSalesforce CRM
Cloud • Security • Software • Cybersecurity • Automation
Provide executive support to two VPs in the CRO organization: manage complex multi-time-zone calendars, coordinate domestic and international travel, plan team events and off-sites, support recruiting and onboarding logistics, prepare and reconcile monthly expenses, provide backup coverage for other EA partners, and lead special projects to reduce operational friction across teams.
Top Skills:
AIGitlabGoogle WorkspaceNavanSlackZoom
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