Alliances Operations Manager

Department: BD & Cloud Partnerships
Reports to: Head of Microsoft Business & Global Partnership
Location: US Remote, with Boston/Marlborough hybrid option (3 days per week)

Nasuni's Microsoft relationship is a strategic growth engine spanning build-with, market-with, and sell-with motions. The Alliances Operations Manager, Microsoft owns the operational infrastructure that allows that partnership to scale—from Microsoft investment programs and Marketplace transactions to co-sell workflows, data quality, performance reporting, and executive operating cadence.

This is a hands-on role for someone who combines exceptional operational discipline with commercial judgment. You will independently manage high-detail workflows involving Microsoft, Sales, Finance, Marketing, Deal Desk, and other internal stakeholders while identifying opportunities to make those processes faster, more reliable, and easier to scale.

Success means partner funding is captured and used effectively, Marketplace transactions progress efficiently, co-sell data is accurate, executives have trusted performance visibility, and the partnership team spends more time driving growth and less time navigating operational friction.

This role is well suited to someone who enjoys owning complex processes and making them work better. It is not designed as a relationship-only alliance role or a people-management position.

You will independently own a defined but business-critical Microsoft partnership operations function, resolve issues across multiple teams, and make day-to-day operating decisions within established commercial and compliance requirements.

The role combines approximately 75% execution and operational optimization with 25% planning, analysis, and stakeholder influence. You will partner closely with senior stakeholders but will not own overall Microsoft alliance strategy.

• Own the operational lifecycle for Microsoft partner investment programs, including planning, submissions, approvals, claims, reconciliation, documentation, and utilization tracking.
• Improve year-over-year capture and utilization of eligible Microsoft funding.
• Maintain accurate, audit-ready records and ensure deadlines, evidence requirements, and program rules are met.
• Connect funded activity to pipeline, revenue, and measurable partnership outcomes.
• Identify process gaps and implement scalable controls, templates, and operating routines.

• Manage operational readiness for Nasuni's Microsoft Marketplace business, including listing administration and private-offer coordination.
• Partner with Sales and Deal Desk to move Marketplace opportunities from offer creation through transaction completion.
• Diagnose and escalate transaction issues while keeping internal teams informed of status, dependencies, and next actions.
• Track Marketplace volume, cycle time, and commercial performance.

• Maintain accurate deal registration, Azure Consumption Revenue-related workflows, co-sell activity, and other required Microsoft partner-system data.
• Protect data quality and pipeline hygiene across Microsoft and Nasuni systems.
• Monitor relevant Microsoft partner-program requirements and coordinate actions needed to maintain compliance and standing.
• Build repeatable processes that reduce manual work and operational risk.

• Build scorecards, dashboards, and QBR/MBR materials covering funding, Marketplace, co-sell, pipeline, and related partnership KPIs.
• Translate detailed operational data into concise insights, risks, decisions, and follow-up actions for leadership.
• Coordinate inputs across internal stakeholders and external resources to maintain a consistent operating cadence.

• Use AI and automation tools appropriately to accelerate analysis, reconciliation, reporting, process documentation, and workflow improvement.
• Validate AI-generated outputs against trusted business and partner data before they influence reporting or decisions.
• Identify repetitive work suitable for automation while applying appropriate judgment around confidential, financial, partner, and customer information.

• 5+ years of professional experience with at least 3 years in partner operations, cloud alliances, channel programs, revenue operations, or a closely related discipline.
• Hands-on experience operating within the Microsoft partner ecosystem.
• Direct ownership of partner funding, investment, Marketplace, co-sell, or comparable cloud-partner operational programs.
• Demonstrated ability to manage detailed, deadline-driven workflows with financial or commercial implications.
• Experience working across Sales, Finance, Marketing, Deal Desk, Operations, or similar functions.
• Ability to produce accurate executive-ready dashboards, scorecards, and business reviews.
• Strong analytical, organizational, written, and verbal communication skills.
• Practical experience using AI-enabled or automation tools to improve business workflows, with clear validation before outputs are used.

• Direct experience with Microsoft Marketplace private offers, Microsoft co-sell processes, partner investment programs, or Partner Center.
• Experience connecting partner program activity to pipeline, consumption, bookings, or revenue outcomes.
• Experience in a high-growth SaaS, cloud infrastructure, cybersecurity, or enterprise software company.
• Experience with CRM, BI, workflow automation, or partner-management platforms.

• Operational experience across Microsoft plus AWS, Google Cloud, or another hyperscaler ecosystem.
• Experience designing a repeatable alliance-operations process rather than simply administering an existing one.
• Evidence of reducing transaction time, improving funding utilization, increasing data accuracy, or automating significant manual work.

A competitive candidate will typically bring:

• 5–8+ years total professional experience
• 3+ years in alliance, partner, channel, or related commercial operations
• Meaningful hands-on experience with Microsoft or another major cloud ecosystem

Equivalent experience and demonstrated scope matter more than an exact year count.

About Nasuni

Nasuni is the unstructured data foundation for enterprise teams—and the AI that supports them. We manage, protect, and activate the world’s unstructured data so organizations can work smarter, spend wisely, and create safely without limits. As a Vista-backed SaaS data infrastructure company, Nasuni is transforming how enterprises manage file data with a next-generation, AI-ready platform—turning massive file stores into secure, actionable, and AI-ready data for intelligent automation, analytics, and global collaboration.

Why work at Nasuni?   

As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US.  Benefits packages generally include:   

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Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.