Top Remote Senior Level Operations & Support Jobs in Boston, MA

The Central Operations Manager oversees outreach and engagement teams, ensuring person-centric support for individuals with serious mental illness through managing performance, clinical partnerships, coaching, and recruitment.

The Talent Researcher role involves building talent maps in AI, ML, and voice technology, translating hiring signals into research plans, and delivering market intelligence to enhance recruitment processes.

The Delivery Manager oversees Professional Services operations, ensures financial targets are met, leads technical teams, and fosters key partnerships, focusing on Azure solutions and client satisfaction.

Lead and scale end-to-end global DTC operations (order-to-porch), improving fulfillment, last-mile logistics, returns, inventory strategy, and parcel freight. Drive KPIs, continuous improvement, automation and AI adoption, partner cross-functionally with Commercial, Technology, Supply Chain and Finance, and enable promotional and peak-event readiness.

The Card Platform Manager oversees credit card operations, manages Fiserv system parameters, leads platform implementations, and ensures compliance across business functions and processes.

The Lead Clinical Configuration Analyst will configure platforms for new clients, ensure requirements are met, test functionalities, resolve issues, and collaborate with cross-functional teams to scale configuration work.

The Revenue Operations Manager optimizes the revenue process across Sales, Marketing, and Customer Success, driving efficiency and growth through data analysis, system support, and cross-functional initiatives.

The Community Development Market Manager leads CRA strategy, fosters partnerships, ensures compliance, and supports community development initiatives in designated markets.

The Business Operations Senior Associate/Manager will partner with the Platform organization to optimize resource allocation, improve processes, and track portfolio effectiveness. They will collaborate with cross-functional teams to identify growth opportunities and act as a liaison between departments.

Lead and scale Continuous Improvement initiatives using Lean Six Sigma to reduce defects and cost-to-serve. Identify high-impact opportunities via data-driven analysis, lead cross-functional teams, implement process/technology/people solutions, coach CI tools organization-wide, and travel 20-30% to client sites.