Top Remote Senior Level Operations & Support Jobs in Boston, MA

Provide high-level administrative support to three GTM executives, managing complex calendars, travel, meeting preparation, executive events, and confidential correspondence. Coordinate cross-functionally with EA peers, plan logistics for GTM meetings and board travel, prepare materials and contact lists, handle expense reports, and support special projects and strategic initiatives. Exercise judgment on sensitive issues and prioritize tasks to enable executive effectiveness.

Lead and scale ESG initiatives at Nexthink, developing strategies, managing projects, and ensuring sustainability compliance and reporting.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Lead day-to-day operations for Short Term Disability and FML claims, managing 60-80 specialists and 4-6 unit managers. Drive operational metrics, quality, service, process and technology improvements, change management, cross-functional partnerships, and full people management including hiring, performance, and development.

The Commercial Title Examiner conducts title searches, resolves defects, and ensures property titles are clear for energy projects, acting as a subject matter expert.

Manage the full development lifecycle of Owned Brands at Babylist, ensuring product quality, compliance, vendor relations, and risk management from concept to bulk delivery.

Lead and manage the onboarding strategy for veterinary clinics, overseeing a team of specialists, ensuring successful implementation and client delivery across multiple projects.