Top Remote Senior Level Operations & Support Jobs in Boston, MA

Lead and coach a Miscellaneous Medical Facilities claims team, oversee claim strategy, reserves, settlements, quality assurance, cross-functional collaboration, and stakeholder engagement to achieve product-line objectives.

Supervise the Experience Banking Team, providing daily leadership, coaching, workload prioritization, and client issue resolution. Develop and document processes, create training materials, run audits, generate performance metrics, and coordinate cross-department meetings to improve team performance and client experience.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

Manage project plans and deliverables for manufacturing digital transformations, collaborating with cross-functional teams and customers, while ensuring communication and organization throughout the process.

The Implementation Director leads strategic healthcare technology implementations, ensuring successful project execution, client engagement, and process improvement. This role demands strong communication and problem-solving skills, along with experience in complex healthcare environments.

Lead global DSP operations to optimize partner performance, scalability, and supply competitiveness. Build operational frameworks, KPIs, and cross-functional programs; manage a distributed team; drive platform integrations, traffic shaping, identity and exchange optimization to support revenue growth and operational excellence.

Support and improve risk operations by partnering cross-functionally, analyzing data to identify trends and risks, refining alerts and controls, documenting and implementing process improvements, and coordinating incident remediation to ensure compliant, scalable risk workflows.

Own Salesforce architecture and GTM systems for Marketing, Sales, and Customer Success. Design scalable solutions, govern multi-instance Salesforce, support quote-to-cash and AI-driven GTM builds, build automation (Flows, Apex, LWC), integrate Salesforce tools, lead stakeholder alignment, and manage end-to-end implementations from discovery through rollout and adoption.

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.