Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

The Customer Engineer will manage customer onboarding, health, and expansion, ensuring clients successfully use the B2B data product and drive value from it.

The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.

Serve as a trusted post‑go‑live partner for banking clients: manage accounts, troubleshoot escalations, configure workflows, coordinate with product and engineering, educate users, and de-escalate high-stakes situations.

NeuraFlash is seeking referrals for various roles in AI and Salesforce innovation. Candidates will help develop AI-powered solutions and improve customer experiences while enjoying a flexible work culture.

The Support Representative manages technical support calls/chats, training, and documentation, providing assistance to customers with software problems. They prioritize issues and enhance customer satisfaction through effective communication.

As an Enrollment Representative, you will connect prospective students with suitable programs, ensure a positive customer experience, and drive enrollment through effective communication.

The Quote Desk Specialist is responsible for managing the quoting process for complex cases, coordinating with various teams, and ensuring knowledge of quoting policies to improve collaboration and customer experience.

The Financial Aid Director develops and implements financial aid strategies, guiding students in navigating aid processes like FAFSA and scholarships while providing financial literacy education.

The Product Adoption Expert drives product adoption across Zoom's portfolio by collaborating with customer teams to maximize business value and provide impactful onboarding and training sessions.

As a Luxury Brand Evaluator, you assess customer experiences for premium brands, providing feedback to improve services. You'll choose assignments, engage with brands, and share observations.