Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

Customer Success Managers at PagerDuty guide clients through digital transformations, build strategic plans, and ensure alignment with customer goals while fostering collaboration across teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

As a Provider Experience Specialist, you'll provide exceptional customer service to healthcare providers, upselling features and improving their experience through calls, emails, and chats.

The Provider Experience Specialist delivers exceptional service to healthcare providers via calls, emails, and chat, upselling features and resolving issues to enhance user experience on Zocdoc's platform.

As a Provider Experience Specialist, you will deliver exceptional customer service to healthcare providers, upselling features and ensuring a smooth user experience.

The Bilingual Insurance Verification Specialist verifies life and health insurance applications by outbound calls to customers, ensuring accurate documentation and supporting the underwriting process.

Handle customer inquiries, requests, and complaints in person, by phone, or in writing; use Oracle CC&B to update accounts, process payments, document interactions, and support during outages and high-volume periods.

As a SOC Support Specialist, you will provide exceptional customer support for incident reports and SIEM-related queries, ensuring partner satisfaction and effective service delivery across communication channels while collaborating with the SOC team.

Join Charted as an Associate Software Implementation Consultant, assisting in the implementation of AP Automation software, managing client relationships, and handling project management tasks.

Provide frontline phone and live-chat support to clients and therapists, troubleshoot platform issues, educate users, advocate for customers, identify root causes, and collaborate with Product to improve the Grow Therapy platform.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.