Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.

As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.

As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

NeuraFlash is seeking referrals for various roles in AI and Salesforce innovation. Candidates will help develop AI-powered solutions and improve customer experiences while enjoying a flexible work culture.

The Customer Engineer will manage customer onboarding, health, and expansion, ensuring clients successfully use the B2B data product and drive value from it.

The Data Integrations Associate will manage integration projects, assist clients in onboarding, and ensure successful implementations while collaborating cross-functionally.

Provide empathetic, first-line support to nurses and hospital leaders via phone, email, and text; troubleshoot and route technical issues; log and synthesize interactions; own support automations; and partner with Product and Engineering to translate user feedback into product improvements.

Provide high-quality ongoing support and account management to existing clients, drive product adoption and retention, educate customers on solutions, coordinate with Sales, Technical Support, and Professional Services, resolve issues, perform outreach for identified risks, and maintain subject-matter expertise on product releases.

Support Major Accounts Customer Success by executing audience lists and digital/email campaigns, managing inbound cases and operational workflows, producing client reports and promotional materials, coordinating cross-functional projects, monitoring task workflows, and identifying process improvements to enhance client service and campaign outcomes.