Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

As a Customer Retention Representative, you will support policyholders considering cancellations, recover lapsed policies, and provide solutions to retain insurance coverage while achieving performance metrics.

The Customer Retention Representative engages with policyholders to retain customers considering cancellation, assists with policy adjustments, and meets performance metrics in a remote call center environment.

As a Member Service Representative, you will provide customer service for SoFi's financial products via phone, chat, and email, resolving member inquiries and ensuring satisfaction while meeting performance metrics.

As a Specialist in Customer Experience, you'll provide exceptional service, upsell features, and streamline interactions for healthcare providers, ensuring a positive and effective use of Zocdoc's platform.

The Customer Support Specialist will troubleshoot customer issues, manage support requests, educate clients, and improve internal processes while collaborating with various teams.

As a Loan Processing Representative, you will process loan applications, handle customer inquiries, and ensure compliance with quality standards, primarily through phone communication.

As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.

The Associate Customer Support Technician will assist customers with software and hardware inquiries while providing excellent customer service via phone, email, and chat. Responsibilities include troubleshooting, problem resolution, and escalating issues as needed.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

NeuraFlash is seeking referrals for various roles in AI and Salesforce innovation. Candidates will help develop AI-powered solutions and improve customer experiences while enjoying a flexible work culture.