Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

As a Customer Retention Representative, you will engage with policyholders, address cancellation concerns, provide retention solutions, and maintain accurate records.

As a Live Voice Writer, you will produce real-time closed captions for live events and ensure accessibility for attendees. Responsibilities include navigating software, preparing for events, and maintaining focus during live sessions.

As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The role involves liaising between clients and data services, overseeing data conversion projects, and managing customer expectations during data migration efforts.

Liberty Mutual's Spark Summit is a two-day virtual program for college freshmen and sophomores, offering skill building, technical interview preparation, mentorship, and access to internship interviews.

The Customer Support Specialist will troubleshoot customer issues, manage support requests, educate clients, and improve internal processes while collaborating with various teams.

The Customer Support Expert will provide personalized support to customers, resolve their issues, and enhance customer satisfaction through effective communication and relationship-building.

As a Specialist in Customer Experience at Zocdoc, you will provide exceptional service to healthcare providers, upsell features, and maintain accurate interaction records. You will strive to improve user experiences through effective communication and problem-solving.

The Product Support Specialist will provide technical support, assist customers with problem-solving, assess and escalate issues, and provide follow-up to ensure resolution. They will collaborate with the team to deliver excellent customer service and contribute to product knowledge.