Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.

Handle inbound calls to retain clients in Beyond Finance hardship programs by educating, empathizing, de-escalating, analyzing financial situations, using the CRM to document interactions, developing customized retention solutions, and meeting retention targets while delivering excellent customer service.

Rubrik invites individuals to join their talent community to stay connected and explore employment opportunities, fostering inclusion and equal opportunity.

The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.

The posting contains company overview and equal-opportunity statements only. No specific responsibilities, duties, or daily tasks for the Associate Account Manager role are provided.

NeuraFlash is seeking referrals for various roles in AI and Salesforce innovation. Candidates will help develop AI-powered solutions and improve customer experiences while enjoying a flexible work culture.

Provide client-facing payroll and account support: handle payroll data entry, troubleshoot inquiries, educate customers on system use (iSolved), take support calls, document interactions in CRM, and drive process improvements.

The Customer Engineer will manage customer onboarding, health, and expansion, ensuring clients successfully use the B2B data product and drive value from it.

Provide remote customer support via phone, email, and chat; resolve account questions and issues; document interactions in CRM/ticketing systems; escalate complex cases; follow up on open cases; collaborate with team to improve customer satisfaction.

Provide phone and email support to MaxPreps users, troubleshoot issues, enter and import high school sports rosters, schedules, and scores accurately, and use MaxPreps live-scoring tools to cover games while minimizing customer effort and improving resolution times.