Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

As a Customer Service Representative, manage inbound calls, respond to customer inquiries, and ensure exceptional service while updating account information.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

As a SOC Support Specialist, you will provide exceptional customer support for incident reports and SIEM-related queries, ensuring partner satisfaction and effective service delivery across communication channels while collaborating with the SOC team.

Join Charted as an Associate Software Implementation Consultant, assisting in the implementation of AP Automation software, managing client relationships, and handling project management tasks.

Provide frontline phone and live-chat support to clients and therapists, troubleshoot platform issues, educate users, advocate for customers, identify root causes, and collaborate with Product to improve the Grow Therapy platform.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

Provide front-line support for independent hardware and paint store clients across Rundoo's ERP platform via Intercom, email, and phone. Troubleshoot POS, inventory, and accounting issues, perform spreadsheet-based data reconciliation, collaborate with engineering on bugs, document solutions in Notion, and maintain fast response and satisfaction metrics.

As an Associate Mapping Specialist, you'll provide technical support and training on EP mapping and navigation systems while helping meet sales objectives in the Cardiac Ablation Solutions business.

The Senior Content Editing Associate supports editorial staff by managing project schedules, processing contracts, coordinating with authors, tracking budgets using Excel, and aiding in content development.