Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

The Business Development Representative engages prospects to generate opportunities, meet KPIs, and support pipeline growth through effective outreach and collaboration with teams.

The Candidate Experience Specialist will enhance candidate interactions by coordinating interviews, managing processes in the applicant tracking system, and facilitating hiring communication to ensure a consistent and positive experience across various roles.

The Quality Assurance Analyst monitors customer interactions for compliance and quality, analyzes feedback, and recommends improvements to enhance customer service. They communicate effectively and support QA initiatives throughout the service center.

The Bilingual Client Retention Specialist educates and assists clients facing financial hardship, ensuring client retention by providing support and customized solutions, while maintaining records and achieving retention goals.

The Provider Experience Specialist delivers exceptional customer service to healthcare provider accounts, upselling features and resolving issues through phone, email, and chat.

As a Worker Success Specialist, you will advocate for community workers by resolving inquiries, maintaining platform integrity, optimizing the worker journey, and driving operational excellence. You must use empathy and critical thinking skills to support hourly workers effectively.

As a Customer Experience Associate, you'll evaluate claims for reimbursement, assist members via chat, email, and phone, and suggest process improvements to enhance the claims experience.

As a Consumer Credit Support Specialist, you will handle consumer inquiries, ensure compliance with credit regulations, and improve consumer support strategies.

The Associate Customer Support Technician assists customers with software and hardware inquiries, troubleshooting issues through phone, email, and chat, while providing effective customer service.

As an Onboarding Coordinator, you'll assist clients during onboarding, organize schedules, communicate timelines, and collaborate closely with teams to ensure a smooth transition into their new digital platform.