Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.

As an Onboarding Coordinator, you will support client onboarding by organizing calls, communicating timelines, gathering materials, and tracking project progress to ensure a seamless transition into the new platform.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The role involves liaising between clients and data services, overseeing data conversion projects, and managing customer expectations during data migration efforts.

Liberty Mutual's Spark Summit is a two-day virtual program for college freshmen and sophomores, offering skill building, technical interview preparation, mentorship, and access to internship interviews.

The Customer Support Specialist will troubleshoot customer issues, manage support requests, educate clients, and improve internal processes while collaborating with various teams.

The Customer Support Expert will provide personalized support to customers, resolve their issues, and enhance customer satisfaction through effective communication and relationship-building.

As a Live Voice Writer, you will produce real-time closed captions for live events and ensure accessibility for attendees. Responsibilities include navigating software, preparing for events, and maintaining focus during live sessions.

As a Specialist in Customer Experience at Zocdoc, you will provide exceptional service to healthcare providers, upsell features, and maintain accurate interaction records. You will strive to improve user experiences through effective communication and problem-solving.

The Product Support Specialist will provide technical support, assist customers with problem-solving, assess and escalate issues, and provide follow-up to ensure resolution. They will collaborate with the team to deliver excellent customer service and contribute to product knowledge.