Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

The Patient Services Representative I provides customer service, manages patient inquiries, and assists with appointments and administrative needs in a healthcare setting.

The Business Development Representative engages prospects to generate opportunities, meet KPIs, and support pipeline growth through effective outreach and collaboration with teams.

As a Member Service Representative at SoFi, you'll provide excellent customer service for financial products via phone, chat, and email, while managing inquiries and resolving issues effectively.

As a Provider Experience Specialist, you'll provide exceptional customer service to healthcare providers via calls, emails, and chat, upselling features and ensuring a positive experience with Zocdoc's services.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Bilingual Client Retention Specialist educates and assists clients facing financial hardship, ensuring client retention by providing support and customized solutions, while maintaining records and achieving retention goals.

As a Worker Success Specialist, you will advocate for community workers by resolving inquiries, maintaining platform integrity, optimizing the worker journey, and driving operational excellence. You must use empathy and critical thinking skills to support hourly workers effectively.

As a Consumer Credit Support Specialist, you will handle consumer inquiries, ensure compliance with credit regulations, and improve consumer support strategies.

The Associate Customer Support Technician assists customers with software and hardware inquiries, troubleshooting issues through phone, email, and chat, while providing effective customer service.

As an Onboarding Coordinator, you'll assist clients during onboarding, organize schedules, communicate timelines, and collaborate closely with teams to ensure a smooth transition into their new digital platform.