Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

As a Business Systems Analyst, you will map and translate customer data to ACORD standards, support implementations, and enhance processes while collaborating with both internal teams and customers.

The Customer Support Specialist will troubleshoot customer issues, manage support requests, educate clients, and improve internal processes while collaborating with various teams.

The Customer Support Expert will provide personalized support to customers, resolve their issues, and enhance customer satisfaction through effective communication and relationship-building.

The Add-On Licensed Agent role focuses on supporting employees in their career growth while maintaining reliable attendance. The position offers competitive compensation and comprehensive benefits, fostering a healthy work-life balance and professional development.

As a Live Voice Writer, you will produce real-time closed captions for live events and ensure accessibility for attendees. Responsibilities include navigating software, preparing for events, and maintaining focus during live sessions.

As a Specialist in Customer Experience at Zocdoc, you will provide exceptional service to healthcare providers, upsell features, and maintain accurate interaction records. You will strive to improve user experiences through effective communication and problem-solving.

The Product Support Specialist will provide technical support, assist customers with problem-solving, assess and escalate issues, and provide follow-up to ensure resolution. They will collaborate with the team to deliver excellent customer service and contribute to product knowledge.

As a Customer Support Team Member, you'll manage member inquiries through chat, handle support tickets, collaborate with teams, and ensure exceptional service while mastering Bilt's offerings.

As an Onboarding Coordinator, you will support client onboarding by organizing calls, communicating timelines, gathering materials, and tracking project progress to ensure a seamless transition into the new platform.

NeuraFlash is seeking referrals for various roles in AI and Salesforce innovation. Candidates will help develop AI-powered solutions and improve customer experiences while enjoying a flexible work culture.