Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

The Customer Retention Representative engages with policyholders to retain customers considering cancellation, assists with policy adjustments, and meets performance metrics in a remote call center environment.

As a Customer Retention Representative, you will assist customers seeking to cancel their policies, guiding them in understanding the importance of coverage while providing excellent customer service.

As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

The Customer Support Expert will provide personalized support to customers, resolve their issues, and enhance customer satisfaction through effective communication and relationship-building.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a Customer Service Representative, you'll manage inbound customer calls, provide exceptional service, handle payment processing, and maintain customer accounts post-training.

Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.

The Customer Engineer will manage customer onboarding, health, and expansion, ensuring clients successfully use the B2B data product and drive value from it.

The Data Integrations Associate will manage integration projects, assist clients in onboarding, and ensure successful implementations while collaborating cross-functionally.

Serve as a trusted post‑go‑live partner for banking clients: manage accounts, troubleshoot escalations, configure workflows, coordinate with product and engineering, educate users, and de-escalate high-stakes situations.