Top Remote Entry Level Customer Success & Experience Jobs in Boston, MA

The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.

Forbes seeks to build a community of editorial talent. Interested candidates can submit their resumes for future opportunities.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

The Account Specialist supports older foster youth and families by providing information on federal benefits, managing transitions, and offering customer service and advocacy.

The Customer Support Analyst will manage Zendesk tickets, troubleshoot UI bugs, verify data, communicate with clients, and collaborate with internal teams.

The role involves providing customer support via phones and tickets, assisting customers with inquiries, and ensuring a positive service experience.

The Customer Success Manager role involves managing customer relationships, providing support, training users on software, and ensuring customer satisfaction and retention.

The Customer Service Representative assists YMCA members by answering inquiries, processing memberships, resolving issues, and ensuring satisfaction.

This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.

The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.