Top Tech Jobs & Startup Jobs in Boston, MA

Provide empathetic customer support via chat, email, phone, and screenshare. Troubleshoot and diagnose issues, escalate bugs to Engineering, document resolutions, improve support docs and processes, and collaborate with Product and teammates.

Own and improve end-to-end revenue processes and systems across Sales, Marketing, Customer Success, and Finance. Administer and optimize HubSpot and integrated tools, ensure data quality and governance, support forecasting and pipeline hygiene, and implement AI-driven automation and scalable process improvements to boost GTM performance.

Own the full customer lifecycle to drive rapid value, adoption, retention, and expansion. Manage onboarding, account planning, EBRs/QBRs, usage analysis, renewals, and advocacy while partnering cross-functionally to resolve issues and inform product roadmap.

Prospect, qualify, and generate leads by outbound outreach (calls/emails), schedule discovery meetings, collaborate cross-functionally, and learn/implement sales methodologies to acquire new business and support Datadog's cloud and IT customer growth.

Recruit, enable, and manage strategic Global Systems Integrator partners to drive revenue and partner-sourced pipeline. Coordinate technical and marketing launches, conduct business reviews, enable joint selling, and work closely with regional sales teams to close deals.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

Lead HR compliance initiatives, manage risk, ensure alignment with regulations, and provide consultative support to business leaders on compliance matters.

Design and build scalable frontend components and features using React, TypeScript, and Next.js. Integrate with microservice backends, implement automated tests, participate in architecture and code reviews, monitor and troubleshoot production issues, join on-call rotations, and mentor junior engineers to deliver high-quality checkout experiences.

Design, build, and operate backend cart and checkout services supporting high-throughput transactions. Implement low-latency features, integrate with downstream systems, troubleshoot production issues, write tests and documentation, and own delivery of assigned work in an Agile environment.

Drive partner-sourced and partner-influenced revenue across North America by recruiting, enabling, and scaling healthcare partners. Own pipeline, deal execution, and go-to-market strategies while collaborating with sales, marketing, and engineering to close deals and meet revenue targets.

The Product Specialist leads product strategy, designs features, communicates with clients, and ensures software meets healthcare operational needs.

Build and maintain automated API and web UI tests, contribute to test automation frameworks, validate multi-tenant SaaS environments, participate in code reviews and sprint ceremonies, analyze test failures, and collaborate with developers and product teams to ensure high-quality releases.

Act as the first point of contact to identify high-potential companies, prospect and generate opportunities, collaborate with Account Executives on outreach strategies, iterate messaging across channels, contribute outbound best practices, and apply AI tools to improve workflows and outcomes.

Lead design, coordination, and execution of 1:many scaled customer programs (group coaching, cohorts, events). Partner cross-functionally to prioritize audiences, measure impact, optimize journeys, build business cases, and drive adoption, retention and expansion using data and AI-enabled workflows.

As Engineering Manager, you will lead a fullstack team to develop and evolve Klaviyo’s Flows product, ensuring scalability and customer engagement. Responsible for executing major features and collaborating across teams, you will mentor engineers and drive architectural decisions that enhance product performance.

Serve as the top escalation for complex database and cloud infrastructure issues, architect enterprise-grade database solutions, lead hands-on support across SQL/NoSQL systems, mentor engineers, run incident response, and partner with cross-functional teams to drive customer success, migrations, and platform improvements.

Serve as a strategic technical partner to key customers, advising on cloud architecture, driving retention and expansion, resolving escalations, conducting QBRs, and creating tools and documentation to optimize customers' DigitalOcean deployments.

As an Outbound Business Development Representative, you will drive customer acquisition, create outbound pipelines, and support sales through targeted outreach and collaboration with marketing teams.

Lead strategic product marketing for AI-first platform initiatives, shaping roadmap positioning, messaging, and enterprise launches. Partner with Product, Sales, and Marketing to drive GTM, define KPIs, enable field teams, and translate technical architectures into revenue-driving narratives. Influence executives and measure pipeline, adoption, and business impact.

Produce motion graphics, animations, and video; design static marketing assets; animate brand elements; edit video with sound design; use AI-assisted tools for ideation and rapid iteration; partner with marketing to deliver on-brand creative across channels while meeting deadlines.

Lead and coordinate technical R&D programs to deliver operational prototypes to government customers. Manage schedules, risks, budgets, and multi-disciplinary teams; liaise with customers and leadership; support proposal development, contract execution, and transition to operations.

Lead and coordinate R&D programs delivering operational prototypes for government customers. Manage multidisciplinary teams, track schedules, risks, and deliverables, liaise with customers and stakeholders, support business operations, and enable contract execution and transition to production.

Join the Smart Products team to design, develop, test, and operate cloud services supporting millions of devices and apps. Optimize systems, triage and analyze operational/performance issues, and collaborate with software developers.

The Director of Sales will drive sales growth initiatives, manage a sales strategy, oversee channel relationships, and develop talent within the Bose Luxury Audio Team for North & South America.