At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
As an Engineering Manager on the Translations Platform team, you will lead a team responsible for building and scaling the systems that enable WHOOP to deliver a seamless, high-quality multilingual experience across mobile, web, and backend services. This includes owning the infrastructure, tooling, and workflows that power localization, internationalization (i18n), and right-to-left (RTL) support, expanding WHOOP’s reach to more global markets.
You will operate at the intersection of platform engineering, product experience, and global expansion, partnering closely with Product, Design, Marketing, and external vendors to ensure translations are delivered accurately, efficiently, and at scale. This role is highly execution-focused, with an emphasis on building reliable systems, improving developer workflows, and enabling rapid addition of new languages while navigating tradeoffs like vendor vs. in-house solutions.
RESPONSIBILITIES:
- Own the execution and delivery of the Translations Platform roadmap, including RTL support, localization infrastructure, and developer tooling
- Lead and grow a team of engineers responsible for translation pipelines, language services, and localization frameworks across mobile, web, and backend
- Drive improvements to translation workflows, reducing manual processes, delays, and operational friction in the current system
- Partner with Product, Design, QA, and Marketing to ensure high-quality localized member experiences
- Oversee the integration and evolution of translation vendors, APIs, and internal systems (e.g., Smartling, AI-based translation workflows)
- Ensure systems support scalable language expansion, including complex requirements like bidirectional text, RTL layouts, and data-heavy UI components
- Establish strong operational practices, including monitoring, debugging, and maintaining translation accuracy and freshness across services
- Collaborate with platform and infrastructure teams to ensure translation systems are reliable, performant, and well-integrated into the broader architecture
- Manage team execution, balancing new feature delivery, infrastructure improvements, and technical debt reduction
- Mentor engineers and foster a culture of ownership, quality, and continuous improvement
QUALIFICATIONS:
- Proven experience managing and developing software engineers in a platform or infrastructure-focused environment
- Experience delivering complex, cross-functional systems that span multiple platforms (mobile, web, backend)
- Strong technical background in distributed systems, APIs, and backend services
- Familiarity with translation pipelines, vendor integrations, or content management systems
- Experience improving developer workflows through tooling, automation, and platform investments
- Strong communication skills and ability to collaborate across engineering, product, and non-technical stakeholders
- Ability to balance speed, quality, and long-term scalability in a fast-paced environment
- Experience working with or building localization, internationalization (i18n), or content delivery systems desired
- Familiarity with translation platforms such as Smartling or AI-based translation systems desired
- Experience building or scaling internal platforms that support global product expansion desired
- Knowledge of mobile and frontend challenges related to localization desired(iOS, Android, web)
Top Skills
WHOOP Boston, Massachusetts, USA Office
1 Kenmore Sq, Boston, MA, United States, 02215
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