Jobs at WHOOP

Leads integrated brand marketing campaigns focused on product innovation, health, and longevity. Translates product strategy into positioning, messaging, creative briefs, and consumer-facing activations. Coordinates cross-functional execution across Product, Creative, Performance Marketing, Media, Growth, and Communications, while managing timelines, resolving ambiguity, and measuring campaign results. Improves marketing effectiveness through strategic thinking, creative judgment, consumer insights, and actionable performance recommendations.

Leads WHOOP’s brand design discipline, owning its visual identity, design standards, systems, and execution across global campaigns, digital, retail, events, partnerships, and internal communications. Responsibilities include managing and developing the design team, establishing governance and craft standards, directing high-visibility creative work, collaborating across departments, and introducing responsible AI-enabled workflows. The role requires extensive brand design leadership, strategic vision, hands-on creative direction, and strong people management.

Develops and deploys mechanical test fixtures and systems for product development and mass production. Responsibilities include translating test requirements into robust designs, applying tolerance analysis and GD&T, collaborating with contract manufacturers, leading fixture debugging and root-cause investigations, maintaining CAD and production documentation, and supporting NPI and production builds. The role also integrates electrical and instrumentation elements, evaluates fixture capability using manufacturing data and statistical methods, and drives cross-functional fixture improvements.

Develops electrical and electromechanical manufacturing test fixtures from prototypes through mass production. Designs board-level interfaces, wiring, harnesses, instrumentation, and automated test integrations; debugs and qualifies fixtures; creates production documentation; and partners with engineering teams and contract manufacturers on deployment, troubleshooting, and continuous improvement.

Designs and maintains iOS connectivity components linking WHOOP hardware, mobile apps, and cloud systems through BLE, Wi-Fi, and other protocols. Develops background services, synchronization and data-transfer pipelines using Swift and Combine; improves performance, power efficiency, reliability, and architecture. Collaborates with firmware, mobile, and cloud engineers, diagnoses distributed-system issues, documents solutions, and supports app releases, testing, signing, and App Store submission.

Technical Program Manager supporting new hardware product introduction from early development through mass production. Responsibilities include coordinating contract manufacturer readiness, managing manufacturing schedules and risks, tracking build plans and technical issues, supporting process validation and test deployment, and driving cross-functional resolution across engineering, quality, supply chain, and operations teams. The role is based in Boston and requires international travel of up to 25%.

Leads WHOOP’s global environmental product compliance strategy across regulations, reporting, supplier documentation, product lifecycle activities, and EPR obligations. Partners with engineering, operations, supply chain, quality, and legal teams to interpret requirements, improve compliance processes, manage regulatory data, and support market access. The role also develops biocompatibility testing standards for wearable products and supports sustainability certifications and voluntary environmental programs.

Supports product quality for hardware development from concept through launch. Responsibilities include quality planning, risk management, DFMEA and PFMEA, validation, process capability, supplier and manufacturing quality, root-cause analysis, corrective actions, data analysis, NPI builds, and launch-readiness reviews. Partners cross-functionally with engineering, operations, suppliers, and contract manufacturers. Requires up to 15% international travel and relocation to Boston, Massachusetts.

Leads applied machine learning and statistical research for health features using longitudinal wearable, physiological, behavioral, and multimodal data. Designs studies, models, evaluation protocols, and quality standards; partners with engineers to productionize methods; advises product, clinical, regulatory, and digital health teams; mentors scientists and engineers; and communicates evidence, limitations, risks, and trade-offs to technical and executive stakeholders.

Lead and mentor a team of software engineers building platforms that integrate with embedded and hardware systems. Define technical strategy, architecture, and design; translate cross-functional requirements into scalable solutions; maintain development, testing, and deployment best practices; contribute technically as a player-coach; and foster innovation, collaboration, psychological safety, and continuous learning.

Leads and mentors a team building software platforms that integrate with embedded and hardware systems. Defines technical strategy, architecture, and best practices; partners with cross-functional stakeholders; contributes hands-on technically; manages delivery, testing, deployment, team growth, and a culture of innovation and psychological safety.

Designs, builds, and maintains EDI integrations connecting WHOOP with vendors, logistics providers, and external partners. Responsibilities include implementing ANSI X12 and EDIFACT transaction sets, managing integration infrastructure, mapping and transforming data, onboarding trading partners, testing cutovers, monitoring data flows, and improving automation. The role collaborates with Supply Chain, Finance, Sales, and external stakeholders while supporting scalable enterprise architecture and system interoperability.

Drives strategic planning, AI-enabled analytics, operational scorecards, performance reporting, and cross-functional initiatives across Operations. The role analyzes data using SQL and AI tools, identifies performance gaps, conducts root-cause analysis, develops recommendations, manages project plans and dependencies, facilitates stakeholder alignment, and tracks initiative outcomes, OKRs, and value generation.

Leads high-priority cross-functional operational initiatives from planning through execution. Develops strategies for product launches, market expansion, business models, and scalable processes; coordinates stakeholders across supply chain, manufacturing, hardware, quality, membership services, and business systems. Builds project plans, reporting cadences, and documentation, analyzes ambiguous problems and trade-offs, identifies risks, and drives measurable outcomes with minimal guidance.

Leads high-priority, cross-functional Operations initiatives from strategy and scoping through execution and measurable outcomes. The role translates ambiguous objectives into plans, milestones, and decisions; aligns senior stakeholders; manages risks and dependencies; develops executive communications; partners with Analytics and Finance; and improves scalable systems and processes across Operations.

Develops and deploys real-time physiological sensor algorithms for wearable devices. Responsibilities include IMU signal processing, sensor fusion, model-based estimation, calibration, filtering, and drift mitigation. Prototypes in Python and implements efficient C/C++ algorithms for embedded hardware. The role includes dataset analysis, validation planning, firmware and hardware integration, performance optimization, technical ownership, code reviews, mentoring, and post-deployment troubleshooting.

Develop and deploy signal-processing algorithms and machine-learning models that convert wearable sensor data into real-time physiological insights. Responsibilities include data analysis, model training, Python prototyping, optimized C/C++ implementation, embedded firmware integration, and production validation. The role requires collaboration with firmware, hardware, data science, and domain teams to optimize accuracy, power, memory, compute, and latency while conducting rigorous offline, laboratory, real-world, and on-device testing.

Develop and validate next-generation biomedical optical sensing systems and signal-processing algorithms. Analyze time-series and multidimensional sensor data, identify artifacts and failure modes, build physics-based models and simulations, and recommend system improvements. Collaborate with hardware, firmware, data science, research, and product teams to translate sensing research into scalable physiological insights and product capabilities.

Lead research, development, and deployment of large-scale multimodal foundation models integrating wearable, physiological, language, and behavioral data. Design self-supervised and representation-learning methods, build distributed training pipelines, and collaborate on productionization, evaluation, and downstream applications. Shape technical architecture, mentor researchers, and promote ethical, transparent, privacy-preserving AI systems that improve member health and performance.

Leads complex creative and marketing initiatives from planning through delivery, managing scope, timelines, budgets, resources, risks, and cross-functional alignment. Develops scalable operational systems and processes for Creative and Marketing teams, including project management platforms, digital asset management, workflow automation, and AI-enabled tools. Manages and coaches Creative Operations team members while partnering with senior leaders and maintaining ownership of high-visibility programs.