Jobs at WHOOP

Leads technology, AI, knowledge, and tooling strategy for Membership Services. Owns AI-powered member servicing, technology ecosystem optimization, knowledge management, automation, and servicing journey improvements. Partners with Product, Business Technology, AI Software, Analytics, and Operations to translate service needs into scalable solutions, improve resolution efficiency, reduce member friction, and deliver measurable member and operational outcomes.

Create production-ready 3D surface models for wearables, accessories, charging systems, and packaging. Translate industrial design intent into refined NURBS surfaces using Autodesk Alias, integrate models with SolidWorks and engineering workflows, and support products from concept through manufacturing. Collaborate across industrial design, engineering, manufacturing, and product teams while addressing ergonomics, tooling, assembly, durability, and manufacturability. Mentor teams and improve surfacing standards, data exchange, and AI-assisted design practices.

Leads commercial analytics across digital commerce, apparel and accessories, and wholesale. Manages analysts, owns bookings forecasting, develops customer and channel economics frameworks, and builds scenario-planning and measurement models. Partners with Finance and senior stakeholders to evaluate growth opportunities, diagnose performance, quantify tradeoffs, and guide investment decisions. Requires strong SQL, analytical modeling, people leadership, and cross-functional business judgment.

Own commercial analytics for WHOOP’s Wholesale business, analyzing partner, product, pricing, promotion, inventory, and geographic performance. Build scalable reporting tools, support forecasting and market sizing, identify growth opportunities, and translate transactional and retailer data into recommendations. Partner with Wholesale, Sales, Marketing, and Analytics Engineering teams to improve channel performance, data quality, and go-to-market strategy.

Leads strategy, development, and growth of WHOOP’s healthcare product portfolio. Builds and scales the Healthcare Product team, partners with clinical, regulatory, engineering, data science, design, and commercial teams, and brings evidence-based digital health products from concept through launch. Priorities include preventive health, clinical monitoring, chronic condition management, digital biomarkers, provider solutions, regulatory requirements, clinical evidence, privacy, quality, adoption, and business performance.

Own lifecycle marketing strategy and performance for apparel, accessories, referrals, and promotional campaigns. Develop coordinated email, SMS, and in-app experiences, using member data, segmentation, personalization, and experimentation to drive discovery, cross-sell, repeat purchases, referrals, and growth. Analyze test results, scale effective initiatives, and partner with Growth, Marketing, Creative, Analytics, and Commercial teams.

Lead electrical system characterization, experimentation, debugging, and design improvements for next-generation wearable hardware. Develop architectures, schematics, PCB designs, validation methods, and automated analysis tools while resolving complex system-level issues across power, mixed-signal, digital, sensing, and timing domains. Manage and mentor a small electrical engineering team, collaborate cross-functionally with firmware, mechanical, systems, software, and manufacturing teams, and support production-ready hardware development.

Owns revenue recovery and loss-prevention strategies across payments, device loss, scams, and abuse. Uses data, experimentation, and financial analysis to identify revenue leakage, quantify impact, and optimize recovery initiatives. Partners with Product, Engineering, Finance, Legal, and Membership Services on cross-functional programs, incident response, risk mitigation, and member experience improvements.

Owns electronic component selection, qualification, lifecycle management, and supply-risk mitigation for new and sustaining hardware programs. Partners with engineering, manufacturing, quality, procurement, supply chain, and suppliers to resolve technical issues, manage obsolescence and alternate components, maintain BOM and component data, support failure analysis, and improve cost, quality, reliability, compliance, and supply continuity processes.

Lead global sourcing strategy and supplier management for electrical components and assemblies across new product introduction and sustaining programs. Partner with engineering, operations, quality, finance, and manufacturing teams on supplier selection, negotiations, cost strategy, capacity planning, supplier performance, and risk mitigation. Manage technologies including semiconductors, sensors, batteries, PCBAs, displays, and connectors while supporting product launches, production ramps, and supply continuity.

Lead multidisciplinary engineering teams and manage complex consumer hardware programs from prototype through launch. Coordinate hardware, firmware, manufacturing, product, design, UX, and vendor partners; manage schedules, milestones, resources, risks, testing, development builds, and executive communications. The role also includes managing an engineering program management team and advising leadership on prioritization and team allocation.

Develops automated manufacturing test solutions for WHOOP devices, including electrical test systems, instrumentation, fixtures, and Python-based test software. Responsibilities span design-for-test, test validation, factory bring-up, calibration, troubleshooting, data analysis, root cause investigation, and manufacturing yield improvement. Collaborates with multidisciplinary engineering teams and manufacturing partners to deploy scalable production testing globally.

Lead development of real-time signal processing and edge inference for consumer wearable products. Design, prototype, validate, optimize, and deploy algorithms within embedded compute, memory, latency, and power constraints. Collaborate with hardware, firmware, machine learning, and product teams; evaluate third-party solutions; integrate algorithms into production systems; mentor junior engineers; and advance physiological sensing features from research to commercialization.

Administer and optimize Workday HCM, supporting implementation, testing, go-live, configuration, reporting, maintenance, troubleshooting, automation, security, and data quality. Partner with People & Culture, Payroll, Finance, IT, and business stakeholders to translate requirements into scalable HR technology solutions, improve workflows, maintain compliance, and enhance employee and manager experiences.

Oversee WHOOP’s litigation portfolio, regulatory enforcement matters, disputes, investigations, discovery, insurance issues, outside counsel, budgets, settlements, and litigation strategy. Advise executives and cross-functional teams on legal risk, manage complex litigation, improve legal processes and playbooks, and leverage litigation technology and AI tools to support a growing global business.

Leads development of WHOOP’s next-generation charging platform from system architecture through high-volume production. Manages and mentors electrical engineers while remaining hands-on with circuit design, PCB review, prototype bring-up, characterization, debugging, and system integration. Partners with mechanical, firmware, manufacturing, supply chain, suppliers, and contract manufacturers to resolve technical tradeoffs and deliver manufacturable, reliable products. Requires up to 15% domestic and international travel and is based in Boston, Massachusetts.

Design and develop next-generation charging platforms and supporting hardware for wearable technology. Own electrical subsystems from requirements, schematic capture, PCB design, prototyping, debugging, verification, and production. Collaborate with multidisciplinary engineering, manufacturing, supply chain, suppliers, and contract manufacturers to deliver reliable, manufacturable hardware. Evaluate components and technologies, support high-volume manufacturing, and travel up to 15% domestically and internationally.

Conducts end-to-end human factors and design research for hardware, wearable, SaMD, and software products. Responsibilities include developing requirements, designing and executing mixed-method usability studies, testing prototypes, benchmarking competitors, synthesizing findings, and communicating recommendations to cross-functional stakeholders. The role supports product validation, research planning, roadmap prioritization, and decision-making throughout the product development lifecycle.

Develop and maintain native Android experiences and AI-powered personalization features for WHOOP’s recommendation engine. Responsibilities include Android architecture, Kotlin development, API integration, testing, performance monitoring, release management, technical documentation, code reviews, and collaboration with Product, Design, Backend, and engineering teams.

Leads WHOOP’s North American sales and distribution strategy across retail, wholesale, strategic accounts, and third-party channels. Owns revenue, membership acquisition, forecasts, channel economics, retail execution, strategic partnerships, product launches, and commercial performance. Builds and scales a high-performing sales organization, develops executive relationships, negotiates major agreements, and collaborates cross-functionally to drive profitable growth and expand market presence.