Top Edtech Customer Success & Experience Jobs in Boston, MA

The Camp Assistant Director oversees operations, trains staff, and engages with campers and parents to ensure a successful camp experience.

The role involves owning customer support, managing billing and subscriptions, building workflows, and ensuring operational efficiency. You will engage with customers, design processes, and create systems and documentation.

Instructors collaborate to teach high school students in various subjects, create engaging lessons, and support student projects during summer programs.

The Zookeeper will provide daily care for zebra, ostrich, and giraffe, conduct health monitoring, interact with guests, and maintain animal records.

As a Program Specialist, you'll serve schools, help with fundraising, engage with students, and model fitness and leadership values while maintaining a positive attitude.

Manage post-sale implementation for school districts, ensuring seamless Cariina platform launch while providing client training and support. Travel 80%+ for hands-on assistance.

The consultant will drive customer success by delivering training, collaborating with teams, and supporting K12 educational sales, focusing on multilingual learners.

Serve as trusted advisor to small-business clients, driving retention, expansion, and measurable EHS/compliance improvements by developing strategies, building relationships, coordinating cross-functional teams, and mastering HSI solutions to meet revenue and satisfaction targets.

Manage a portfolio of public sector customers as a trusted advisor, drive strategic adoption of the Docebo LMS, maximize ROI and renewals, identify upsell opportunities, simplify technical concepts for stakeholders, collaborate with Sales and Product, and handle escalations while traveling up to 25%.

Coordinate and manage multiple customer SaaS launch projects, configure back-office systems, perform admin user setup, deliver trainings, monitor customer progress, create training content, document processes, and ensure timely deployment and adoption.