Top Senior Level Operations & Support Jobs in Boston, MA

Lead the rollout and evolution of a pricing model for enterprise accounts, focusing on customer usage analysis, dispute management, and cross-functional alignment.

Lead design, configuration, and management of IVR/contact center solutions, deliver projects end-to-end, provide 3rd-level support, create documentation and test plans, mentor staff, and ensure 24/7 operational stability.

Lead client interactions in Medical Affairs, managing projects, coaching team members, and fostering client relationships. Drive business development and provide thought leadership.

The role involves managing SOX compliance, coordinating with cross-functional teams, improving internal controls, and driving risk management strategies.

The Senior Business Operations & Strategy Manager will drive strategic decision-making, operational excellence, and cross-functional alignment by assessing new growth opportunities, leading strategic initiatives, and optimizing revenue and performance across the organization.

The GTM Strategy and Operations Senior Manager will analyze sales performance, improve operations, and drive strategic growth initiatives while working closely with sales, product, and leadership teams.

The Sourcing Supply Chain Program Manager drives strategic supply network development, supplier collaboration, and cost management for product hardware. Responsible for supplier selection, cost engineering, and optimizing manufacturing processes.

The Manufacturing Operations Leader ensures safe, efficient production while driving manufacturing optimization, improving processes, and leading cross-functional teams to meet production goals.

Manage daily operations for the Mission Systems Division, including financial tracking, staffing, project management, and strategic initiatives to improve processes and drive business success.

Manage operations for the Practice Community team, onboarding consultants, facilitating Centers of Excellence, and collaborating with marketing while improving consultant experiences.

The Customer and Business Operations Manager at Bose is responsible for designing and deploying customer operations, managing projects, and collaborating across teams to enhance audio technology business processes.

The Senior Director, Global Operations is responsible for overseeing operations for Amazon accounts, driving supply chain efficiency and managing a global operations team to enhance service and reduce costs.

The Vice President of Trial Engine will oversee clinical trials, focusing on execution, optimization, and leading cross-functional teams to enhance drug development efficiency using AI and automation.