Top Senior Level Operations & Support Jobs in Boston, MA

The role involves managing analytical development and quality control for small molecules and biologics, overseeing method validation, vendor management, and stability programs, while collaborating with CMC, QA, and Regulatory teams.

Manage project plans and deliverables for manufacturing digital transformations, collaborating with cross-functional teams and customers, while ensuring communication and organization throughout the process.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The Senior Manager, News Gathering Operations oversees news content production and leads a team to ensure high editorial standards, enhances viewership, and fosters community relationships.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Partner with GTM and Managed Growth leaders to translate strategy into execution by building operating cadences, driving cross-functional alignment across Sales, Marketing, Product and Data, coordinating launches and integrations, and owning the Managed Voice of Customer to inform product and GTM priorities.

As a Global Supply Manager, you'll lead sourcing of electromechanical components, negotiate contracts, and enhance supply chain resilience by collaborating with internal teams and vendors, driving innovative solutions for project execution and cost savings.

The Implementation Manager will oversee the implementation process for new clients, collaborate with internal teams, and refine best practices. They will ensure successful launches of healthcare products, manage project schedules, and facilitate communication between stakeholders.

Lead end-to-end analysis and optimization of external customer journeys, identify friction, prioritize AI-enabled solutions, collaborate with Operations/Technology/Data/Product, influence senior stakeholders, and drive adoption through data-driven change management to improve CX and business outcomes.

Manage a team of Professional Services Engineers, deliver GitLab platform services, ensure customer satisfaction, and improve operational effectiveness. Foster team growth and technical delivery consistency across projects while collaborating with cross-functional partners.