Top eCommerce Operations & Support Jobs in Boston, MA

Supervise and coordinate maintenance and repairs for multiple retail sites, manage service providers and budgets, use ServiceChannel for workflows, provide emergency support, perform condition assessments, support projects/remodels, and ensure compliance with maintenance and sustainability policies.

The Head of Business Operations leads Klaviyo's strategy and execution, optimizing operational efficiency and ensuring cross-functional alignment during growth phases, with a strong focus on AI integration and culture development.

Lead daily North America distribution operations, manage 3PL partners, ensure service quality and cost efficiency, and improve operational processes.

The IT Service Desk Analyst will resolve technical issues, mentor team members, maintain customer satisfaction, and support system deployments, while driving continuous improvement in IT services.

The Senior Account Manager, 3PL will manage relationships with PSA's 3PL partners, oversee API onboarding, optimize supply chains, forecast business needs, and handle financial processes for client accounts.

Manage the full development lifecycle of Owned Brands at Babylist, ensuring product quality, compliance, vendor relations, and risk management from concept to bulk delivery.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

The Associate Manager, YouTube Operations manages agency relationships and oversees content operations for Crunchyroll's YouTube network while ensuring operational workflows and delivering high-quality content.

The Business Process Analyst will redesign and operationalize workflows, focusing on process documentation, improvement, automation, and performance measurement within a nine-month contract.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.