Top eCommerce Operations & Support Jobs in Boston, MA

This co-op position involves supporting the IT Solutions Engineering team through hands-on projects, system testing, and troubleshooting in supply chain technology.

Manage and resolve self-administered workers' compensation claims end-to-end: investigate, evaluate, negotiate settlements/denials, monitor medical treatment, ensure statutory compliance, pursue subrogation, and collaborate with internal and external partners to minimize cost and risk.

The Director of Brand Transformation leads ERP transformation initiatives, coordinating deployment, aligning functional areas, and facilitating communication among stakeholders to ensure successful implementation and value realization.

Lead partner operations at Klaviyo, manage performance metrics, collaborate cross-functionally, ensure operational excellence, and mentor junior members within a high-growth B2B SaaS environment.

The Business Process Owner - Order to Cash leads and optimizes the global O2C process, overseeing performance management, process improvement, and applied AI initiatives to enhance efficiency and revenue realization.

The Principal Process Excellence Analyst will optimize People and Talent processes to enhance efficiency and employee experience, using structured methodologies and AI solutions.

The Continuous Improvement Manager will enhance Babylist's fulfillment and logistics by driving efficiency through data analysis, process redesign, and cross-functional collaboration, ensuring operational excellence and cost-effectiveness.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.

The Director of Protein Procurement will set and execute protein sourcing strategies, manage supplier relationships, and ensure supply chain resilience while driving financial performance and cross-functional collaboration.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.