Top HR Tech Customer Success Jobs in Boston, MA

Lead and develop a team of Customer Success Managers to drive customer retention and expansion opportunities, using data to optimize systems and improve the customer experience.

Lead technical onboarding, support, and advisory services for enterprise customers. Oversee a high-performing team, monitor customer health, and drive adoption while managing escalations and building consistent service processes.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Global Head of Support leads a team to enhance customer support and satisfaction in a B2B SaaS environment, utilizing data-driven strategies and collaboration with cross-functional teams.

The Account Manager oversees mid-market clients, ensuring satisfaction, managing relationships, executing action plans, and tracking client success KPIs.

The Partner Success Manager will manage employer partnerships, drive engagement, analyze performance metrics, and lead cross-functional collaboration to enhance partner satisfaction and loyalty.

As a Customer Support Specialist, you'll assist customers in solving issues with HubSpot, utilizing knowledge of the software and maintaining case ownership. You'll also report bugs and seek opportunities for customer upgrades while working in a supportive, growth-oriented environment.

The Implementation Manager oversees the onboarding process for new customers, coordinates between teams, and ensures successful adoption of Workable's HR solutions.

Lead the development of a strategic knowledge and enablement function, leveraging AI to enhance global compliance and customer education across various teams.