Top Hybrid Operations & Support Jobs in Boston, MA

Manage a caseload of workers' compensation claims across jurisdictions: investigate compensability, control medical care, negotiate settlements, coordinate return-to-work, partner with internal teams and vendors, identify fraud, and ensure compliant, cost-effective claim resolution while supporting injured associates.

Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

Support AMER GTM by partnering with sales, marketing, finance, and customer success. Provide complex pricing models, build scalable automations across CRM and productivity tools, drive data quality and process improvements, and deliver quantitative analyses and actionable insights for leadership.

Client-facing role managing fixed income account operations: reconciliations, settlement monitoring and fail management, corporate actions, issue investigation, and stakeholder communications. Supports onboarding, platform enhancements, and ensures data integrity across fixed income securities.

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Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.

Administers Anthropology undergraduate programs, advising students on curricular requirements, funding, thesis processes, and academic progress. Coordinates student events, communications, records, awards, budgets, alumni data, and departmental website content. Maintains course catalogs, schedules classrooms through EMS RoomBook, coordinates teaching plans, and liaises with university offices. Ensures compliance with academic policies, student privacy, and data integrity while supporting faculty and students with program-related projects.

Leads a research administration team responsible for post-award management, sponsored research compliance, financial oversight, audit preparation, effort reporting, workflow allocation, performance management, hiring, and professional development. Develops policies, processes, metrics, and strategies in collaboration with university offices and senior leadership. Ensures sponsored spending and award administration comply with federal regulations, sponsor requirements, and institutional policies.

Manages sponsored grant and contract administration across the full research funding lifecycle, including proposal review, award monitoring, financial reporting, compliance, risk management, audits, and closeout. Serves as a liaison between faculty, research centers, and Harvard offices; prepares leadership reports, provides policy guidance and training, supports recruitment, and handles complex research administration matters involving human subjects, data agreements, export controls, conflicts of interest, and international activities.

Provides internal desktop and service desk support for approximately 450 global users. Responsibilities include troubleshooting, ticket ownership, documentation, escalation management, endpoint and business application administration, system upgrades, automation, change management, and user-focused technology projects. The role requires strong communication, analytical, organizational, and problem-solving skills, along with expertise in at least three specified desktop technologies.

Provides executive-level administrative and operational support to the Chief Clinical & Medical Affairs Officer and VP of Quality. Manages calendars, complex international travel, meetings, communications, records, purchase orders, invoices, vendors, and logistics. Prepares executive materials, tracks actions, handles confidential information, and improves administrative processes. Requires strong judgment, discretion, organization, communication, Microsoft 365 proficiency, and experience supporting senior leaders in global, matrixed environments.