Top Hybrid Operations & Support Jobs in Boston, MA

Provide high-level administrative support to executives: manage calendars, triage communications, prepare meeting materials, coordinate travel and itineraries, organize records on collaboration platforms, assist with event planning, and improve executive productivity while maintaining confidentiality and adapting to changing priorities.

Lead operational excellence for Risk Financing reinsurance processes: own and improve SOPs, reduce waste, drive automation and data-driven KPIs, partner with Technology/Data and cross-functional teams, support governance, audits, and continuous improvement across the treaty lifecycle.

Manage full lifecycle, high-exposure commercial Energy claims including coverage analysis, litigation management, reserve setting, investigation, and settlement. Lead cross-functional teams, oversee outside counsel and experts, mentor junior examiners, and advise on energy-specific coverage, litigation strategy, and claims process improvements.

The Mortgage Loan Processor will prepare mortgage applications for underwriting, process loans, deliver documents, and ensure accurate loan documentation and communications with borrowers.

As an Operations Associate, you will manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. You'll streamline workflows, maintain equipment, and support operational projects in a fast-paced environment.

Support and administer enterprise systems and collaboration platforms, manage remote access solutions, troubleshoot user issues, and contribute to projects.

The Sr. Partner Implementation Manager will lead onboarding and implementation for partners, driving efficiencies in insurance workflows while collaborating with internal and external teams.

The Executive Assistant supports a VP of Engineering by managing calendars, optimizing operations, coordinating meetings, and handling communications, travel, and logistics for effective organizational support.

Lead and deliver complex cross-functional operational workstreams from planning through execution. Coordinate with Supply Chain, Manufacturing, Hardware, Quality, Membership Services, and Business Systems. Create project plans, reporting, and operating cadences; analyze operational data to identify process improvements; manage risks and drive issues to resolution to improve efficiency and execution quality.

Investigate and manage workers' compensation claims end-to-end, determine compensability, meet statutory deadlines, negotiate settlements, identify fraud/subrogation, collaborate with internal and external partners, and minimize total cost of risk while maintaining service and performance targets.

Lead and scale IT operations for a growing fintech: maintain and upgrade systems, manage day-to-day support and endpoints (Mac/Windows/ChromeOS), define metrics, run large IT projects, manage vendors and office technology, implement security/compliance, expand support coverage, and travel internationally twice yearly.

Lead Technical Partner Operations and oversee Tier 1/Tier 2 Technical Services. Manage partner relationships, drive QBRs, build partner training roadmaps, track KPIs, escalate complex issues to Engineering and Quality, and implement automation and process improvements to optimize uptime and service delivery.