Top Hybrid Operations & Support Jobs in Boston, MA

The Senior Business Systems Analyst will optimize Lead-to-Cash processes, drive data analysis, manage system configurations, and lead cross-functional projects.

The Senior Global Supply Manager will lead strategic sourcing and supplier management for electronic components, manage supplier performance, and align product roadmaps with supplier capabilities, while adapting to market trends and ensuring supply continuity.

Lead cross-functional strategic initiatives for WHOOP's wholesale and retail business, own forecasting and reporting, improve operational performance, manage retailer returns analysis, support contract negotiations and market launches, build scalable processes and leverage AI/automation and BI tools to drive decision-making and growth.

The Senior Business Systems Analyst will optimize systems related to orders, inventory, and fulfillment, collaborating with various departments and stakeholders. Responsibilities include enhancing operational efficiency, managing ERP systems, leading initiatives, and implementing solutions for supply chain processes.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.

Provide high-level administrative support to VP and SVP executives including calendar management, travel and expense coordination, meeting scheduling, priority analysis, stakeholder communication, occasional backup support, and handling confidential information with discretion.

Lead the North America services go-to-market as the sales-facing professional services (PS) leader. Drive services positioning, manage escalations, ensure quality value delivery, coach and develop teams, support high-value deals and at-risk accounts, and represent PS in business reviews to tie services outcomes to commercial results.

Supervise the Experience Banking Team, providing daily leadership, coaching, workload prioritization, and client issue resolution. Develop and document processes, create training materials, run audits, generate performance metrics, and coordinate cross-department meetings to improve team performance and client experience.

Support day-to-day office operations: troubleshoot and set up equipment, manage inventory, mail, and hardware fulfillment, monitor the Operations Jira board and inbox, procure supplies, and support company events and workplace culture initiatives.

Manage a caseload of routine to moderately complex rideshare commercial auto claims from investigation through resolution. Determine liability/coverage, assess damages, set and adjust reserves, negotiate settlements within authority, refer to subrogation or SIU as needed, and interact with claimants, policyholders, attorneys, and third parties.

Manage projects focused on technology solutions for healthcare, enhancing delivery systems and ensuring regulatory compliance while leading teams and mentoring individuals.

Drive strategic decision-making and operational excellence for Flywire's Travel business. Evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, lead cross-functional initiatives, optimize revenue and processes, and support annual and quarterly planning to scale the platform.