Top Hybrid Operations & Support Jobs in Boston, MA

The role involves managing analytical development and quality control for small molecules and biologics, overseeing method validation, vendor management, and stability programs, while collaborating with CMC, QA, and Regulatory teams.

Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.

Investigate and process commercial auto physical damage claims for rideshare accounts within authority limits. Assess coverage, establish reserves, prepare or review damage estimates, negotiate settlements, document files, and coordinate with appraisers, SIU, subrogation, and agents. Provide timely customer interaction and flag potential fraud or subrogation.

The Senior Business Systems Analyst will optimize Lead-to-Cash processes, drive data analysis, manage system configurations, and lead cross-functional projects.

The Senior Global Supply Manager will lead strategic sourcing and supplier management for electronic components, manage supplier performance, and align product roadmaps with supplier capabilities, while adapting to market trends and ensuring supply continuity.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.

Provide high-level administrative support to VP and SVP executives including calendar management, travel and expense coordination, meeting scheduling, priority analysis, stakeholder communication, occasional backup support, and handling confidential information with discretion.

Lead the North America services go-to-market as the sales-facing professional services (PS) leader. Drive services positioning, manage escalations, ensure quality value delivery, coach and develop teams, support high-value deals and at-risk accounts, and represent PS in business reviews to tie services outcomes to commercial results.

Supervise the Experience Banking Team, providing daily leadership, coaching, workload prioritization, and client issue resolution. Develop and document processes, create training materials, run audits, generate performance metrics, and coordinate cross-department meetings to improve team performance and client experience.

Support day-to-day office operations: troubleshoot and set up equipment, manage inventory, mail, and hardware fulfillment, monitor the Operations Jira board and inbox, procure supplies, and support company events and workplace culture initiatives.