Top Hybrid Operations & Support Jobs in Boston, MA

Provide high-level administrative support to executives: manage calendars, triage communications, prepare meeting materials, coordinate complex travel and events, maintain records and collaboration platforms, and improve executive productivity through organization, document preparation, and process support.

Review, analyze and process moderately complex to complex commercial property/casualty claims. Investigate liability and coverage, set and adjust reserves, negotiate settlements, manage litigation and coordinate outside experts. Mentor team members, assist claims manager with assignments and quality review, and attend trials or hearings as company representative.

Provide high-level administrative support to the Chief Product Officer: manage complex calendars, travel, meetings, materials, communications, confidential information, and cross-functional coordination to improve executive efficiency and run events and offsites.

The Director of Materials Program Management leads end-to-end material readiness and planning, ensuring alignment across global operations and driving cross-functional collaboration for timely product launches.

Respond to inbound/outbound customer inquiries via phone and email using Zendesk. Resolve policy issues, process cancellations, rewrites, and renewals; send certificates and policy documents; update account information and payments; manage callbacks and follow-ups; and identify opportunities to improve customer service processes.

Manage LiveDesign implementation projects and ensure customer success with the Schrodinger Platform by collaborating with internal teams and representing customer needs in product development.

Lead cloud-first IT operations and local service desk delivering end-user support, device provisioning, identity and access management, ITSM/ITIL processes, asset lifecycle, vendor relationships, endpoint security, and continual service improvement across hybrid workplace environments.

Lead technical escalations for the ClearLine buy-side platform, troubleshoot complex programmatic ad workflows, use SQL/Python in Snowflake/Databricks to analyze data and automate workflows, leverage AI tools to design scalable operational solutions, produce technical documentation, and coordinate cross-functional fixes with Product, Engineering, and Account Management.

Lead Payments strategy and operations: evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, drive revenue and operational optimization, align cross-functional teams, lead planning processes, and manage execution of strategic initiatives while tracking KPIs and industry trends.

As a Strategy Insights & Planning Associate Consultant, you will identify problems, develop solutions, conduct market research, communicate insights, and manage client relationships within the healthcare sector.

The Maintenance Manager oversees building maintenance across multiple locations, coordinates vendor services, ensures safety compliance, and manages projects to maintain a reliable environment.

Execute sportsbook strategy and game-day operations, coordinate cross-functional go-to-market and promotional activations, support on-site merchandising, track initiatives and performance, and use data to optimize live sports moments and campaigns.