Top Hybrid Operations & Support Jobs in Boston, MA

12 Minutes AgoSaved
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Hybrid
Boston, MA, USA
Easy Apply
108K-162K Annually
Senior level
108K-162K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Provide high-level support to multiple senior Product, Design, and Data leaders: manage complex calendars, coordinate cross-functional meetings, plan domestic and international travel, run logistics for offsites and reviews, manage executive communications and confidential information, improve processes, track action items, and support special projects to enable leadership effectiveness.
Top Skills: AICalendar Management SystemsCollaboration ToolsGoogle WorkspaceModern Productivity Software
3 Hours AgoSaved
Hybrid
Boston, MA, USA
Entry level
Entry level
Financial Services
Execute routine fund servicing and derivatives operations transactions, collaborate with teams to streamline processes, detect cybersecurity threats, apply active listening for client needs, and drive continuous improvement using innovation and design thinking to enhance operational efficiency and resilience.
Reposted 16 Hours AgoSaved
Hybrid
Boston, MA, USA
109K-180K Annually
Senior level
109K-180K Annually
Senior level
Fintech • Information Technology • Insurance • Software
Manage and optimize the MGA portfolio by monitoring profitability, new business, renewals and product performance. Collaborate with Product, Pricing, Claims, and Insights teams, lead underwriting projects, support automation and digital initiatives, represent the MGA to carriers/reinsurers, and mentor junior underwriters.
Reposted 16 Hours AgoSaved
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Hybrid
Wakefield, MA, USA
Easy Apply
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Fintech • Software
Client-facing role managing fixed income account operations: reconciliations, settlement monitoring and fail management, corporate actions, issue investigation, and stakeholder communications. Supports onboarding, platform enhancements, and ensures data integrity across fixed income securities.
Top Skills: ExcelVBAVestmark
Reposted 16 Hours AgoSaved
Hybrid
Arlington, MA, USA
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Manager of Training & Development is responsible for designing and delivering training programs in Retail Banking, enhancing service quality and client experience, while ensuring compliance with regulations and monitoring performance metrics.
Top Skills: MS Office
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Reposted 16 Hours AgoSaved
Hybrid
Quincy, MA, USA
75K-129K Annually
Mid level
75K-129K Annually
Mid level
AdTech • eCommerce • Food • Marketing Tech • Retail
Lead and coordinate responses to major IT incidents, ensuring rapid resolution, clear executive communication, cross-team coordination, ITIL-aligned processes, root cause analysis, and continuous improvement of supplier and operations performance.
Top Skills: AgileApplication OperationsCommand CenterInfrastructure OperationsItil V4Major Incident ManagementService DeliveryService DeskWaterfall
Reposted 16 Hours AgoSaved
Hybrid
Boston, MA, USA
122K-160K Annually
Mid level
122K-160K Annually
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Field Enablement Manager will manage the Docebo LMS, design training programs, and ensure high-level performance for customer-facing teams at Benchling.
Top Skills: Articulate Rise 360Docebo LmsQuestionmarkSkillable
YesterdaySaved
Hybrid
Boston, MA, USA
81K-101K Annually
Mid level
81K-101K Annually
Mid level
Fintech • Payments • Software
Provide technical support for Flywire's SFS, eStore, and TPI products across US and Canada: manage tickets to SLA, research and troubleshoot web and command-line issues, escalate and collaborate with engineering, communicate with clients, and use AI tools to automate workflows and maintain the team's knowledge and AI repositories.
Top Skills: ClaudeCommand-Line ToolsMySQLRegular Expressions (Regex)Saas Web Applications
YesterdaySaved
Remote or Hybrid
Boston, MA, USA
50K-94K Annually
Entry level
50K-94K Annually
Entry level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage a caseload of routine to moderately complex workers' compensation claims: investigate coverage and liability, set reserves, negotiate settlements within authority, and refer cases as needed. Collaborate with claimants, policyholders, attorneys, and partners. Complete required training (including one week travel) and maintain reliable attendance and engagement.
YesterdaySaved
Hybrid
Boston, MA, USA
155K-200K Annually
Senior level
155K-200K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Lead North America revenue operations partnering with Sales and Marketing to optimize GTM planning, forecasting, territory and quota design, pipeline analysis, reporting, and sales process standardization. Deliver actionable analytics and models to sales leadership, drive forecast accuracy, support QBRs, and implement programs to grow new business, upsell, and cross-sell while improving sales productivity and efficiency.
Top Skills: CRMExcelTableau Crm
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