Top Hybrid Operations & Support Jobs in Boston, MA

Support managed account operations including reconciliations, account administration, corporate actions, security master, performance reporting, onboarding, system testing, and client issue resolution across multiple clients.

As an Operations Associate, you will manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. You'll streamline workflows, maintain equipment, and support operational projects in a fast-paced environment.

The Mortgage Loan Processor will prepare mortgage applications for underwriting, process loans, deliver documents, and ensure accurate loan documentation and communications with borrowers.

The Sr. Partner Implementation Manager will lead onboarding and implementation for partners, driving efficiencies in insurance workflows while collaborating with internal and external teams.

Provide application support and troubleshooting, optimize operational processes, liaise between business and IT teams, run analysis and reporting, manage vendor/tools/access/release readiness, and support compliance and communications to ensure operational effectiveness and continual improvement.

First point of contact for payers, troubleshooting complex payment issues across channels (phone, chat, email, messaging). Provide empathetic, culturally aware support, perform proactive outreach, handle escalations, document and report payer feedback, collaborate cross-functionally, train and mentor junior associates, and adapt to changing processes while improving payment experience.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

As a Compliance Operations Analyst, you'll monitor compliance operations and abuse issues, collaborate cross-functionally, and enhance workflows and techniques to improve compliance and customer experience.

The Senior Materials Program Manager will oversee material readiness across product lifecycles, coordinate with hardware and supply teams to ensure timely material supply, and mitigate supply risks.

The Field Enablement Manager will manage the Docebo LMS, design training programs, and ensure high-level performance for customer-facing teams at Benchling.