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Top Hybrid Operations & Support Jobs in Boston, MA
Fintech • Machine Learning • Payments • Software • Financial Services
Provide high-level administrative support to an executive and their team: manage calendars, schedule meetings and events, arrange travel, prepare expense reports, answer calls, setup video conferences, mentor other administrative staff, and handle confidential information while prioritizing tasks in a fast-paced environment.
Top Skills:
ExcelGoogle SuiteMicrosoft Office SuiteOutlookPowerPointSkypeVideo ConferencingWordZoom
Fintech • Information Technology • Insurance • Software
Respond to inbound/outbound customer inquiries via phone and email using Zendesk. Resolve policy issues, process cancellations, rewrites, and renewals; send certificates and policy documents; update account information and payments; manage callbacks and follow-ups; and identify opportunities to improve customer service processes.
Top Skills:
Zendesk
Cloud • Healthtech • Social Impact • Software • Biotech
Provide first-line product support for Benchling users by troubleshooting tickets across web, chat, and email; coordinate with internal teams to resolve issues; document product knowledge; deliver occasional trainings and run internal support projects to improve customer experience.
Top Skills:
AIAi AgentsAi ModelsAPIsBenchlingChatEmailFirewallNetworkSecurityWeb Forms
Fintech • Insurance • Payments • Social Impact • Financial Services
Provide client-facing support for business banking clients and Relationship Managers while executing back-office account administration, reconciliations, reporting, data maintenance, and process improvements. Coordinate onboarding, resolve client inquiries, monitor exception reports, prepare audit documentation, and collaborate with cross-functional teams to enhance operational efficiency and controls.
Top Skills:
ExcelMS OfficeSQL
YesterdaySaved
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Investigate and process commercial auto physical damage claims within authority limits. Communicate with insureds, claimants, agents and internal teams; determine coverage, set reserves, negotiate settlements, prepare or review damage estimates, document files, and refer for subrogation or fraud as appropriate.
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AdTech • Big Data • Digital Media • Software
Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.
Top Skills:
Ai ToolsAPIsExcelSQL
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Strategy Insights & Planning Associate Consultant, you will identify problems, develop solutions, conduct market research, communicate insights, and manage client relationships within the healthcare sector.
Top Skills:
AccessConfirmitExcelProprietary Software
Fintech • Payments • Software
Lead a regional Payment Experience team handling payer inquiries across phone, chat, and email. Serve as escalation and content expert, drive team operations, training, process improvements, data-driven optimizations, and cross-functional launches while supporting teammate development and regional projects.
Top Skills:
Banking And Partner Back OfficesCrm SoftwareGoogle WorkspaceLookerMS OfficeZendesk
AdTech • eCommerce • Food • Marketing Tech • Retail
Manage a caseload of workers' compensation claims across jurisdictions: investigate compensability, control medical care, negotiate settlements, coordinate return-to-work, partner with internal teams and vendors, identify fraud, and ensure compliant, cost-effective claim resolution while supporting injured associates.
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.
Top Skills:
CiscoCisco MerakiCoscreenGoogle MeetJuniperPalo AltoZoom
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Top hybrid Companies in Boston, MA Hiring Operations & Support Roles
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