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Top Hybrid Operations & Support Jobs in Boston, MA
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage complex, litigated construction-related CGL and liability claims exceeding $500,000 from assignment through resolution. Responsibilities include coverage analysis, liability assessment, reserving, investigation planning, litigation strategy, counsel and expert management, negotiation, settlement, and file documentation. The role collaborates with legal, underwriting, reinsurance, product, and subrogation teams; manages outside counsel and budgets; identifies technical trends; and mentors less-experienced claims professionals.
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Leads strategy and business operations for the People, Purpose & Brand organization. Designs operating rhythms, scorecards, governance, planning processes, portfolio management, and executive decision support. Coordinates priorities, dependencies, risks, resources, and cross-functional initiatives while improving accountability and organizational effectiveness. Partners with senior leaders to translate strategy into execution and experiments with AI and automation to streamline management processes.
Top Skills:
AIAutomation
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles moderately complex to complex commercial property and casualty claims, including investigations, coverage analysis, liability and damages evaluation, reserve management, settlement negotiations, litigation coordination, and trial representation. Provides technical guidance, mentors team members, supports quality reviews and claim committees, and maintains required licenses.
Artificial Intelligence • Computer Vision • Hardware • Robotics • Transportation • Automation • Manufacturing
Manage day-to-day office operations for a 65-person robotics company. Responsibilities include stocking supplies, placing orders, coordinating vendors and cleaning services, liaising with landlords and property management, and organizing company events, meetings, catering, travel, and lodging. The role requires strong organization, vendor accountability, event-planning skills, clear communication, and regular onsite availability.
Enterprise Web • Hardware • Internet of Things • Software
Own Tulip’s revenue data architecture and strategy, using SQL, BI, and AI to improve account targeting, pricing, forecasting, retention, and expansion. Build health scores, churn and upsell models, renewal pricing strategies, and executive-level NRR/GRR reporting. Partner closely with Sales, Customer Success, Services, Support, Finance, Product, and executive leadership while mentoring analysts and commercial teams on data-driven decision-making.
Top Skills:
Artificial IntelligenceBusiness Intelligence ToolsSalesforceSQL
Enterprise Web • Hardware • Internet of Things • Software
Own the data architecture and strategic planning powering Sales. Build AI-driven territory, lead-scoring, forecasting, pricing, attribution, and pipeline models; redesign Salesforce structures and funnel stages; conduct market and scenario analyses; and lead cross-functional initiatives improving sales productivity, process efficiency, and executive decision-making.
Top Skills:
AICloudExcelGoogle SheetsIiotLlmsPower BIPythonSaaSSalesforceSigmaSQLTableau
Enterprise Web • Hardware • Internet of Things • Software
Build and deploy AI-native tools, agents, automations, integrations, and backend services supporting Sales, Marketing, Customer Success, and Revenue Operations. Integrate LLMs into CRM enrichment, account scoring, deal intelligence, and outreach workflows. Partner with stakeholders to define measurable solutions, improve GTM processes, monitor reliability and data quality, evaluate technology platforms, and measure adoption and business impact.
Top Skills:
APIsClayGongJavaScriptLlm PlatformsLookerMachine LearningPythonRagRedshiftSalesforceSigmaSQLWebhooksZoominfo
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Fintech • Real Estate • Software • Financial Services • PropTech
Own weekly and monthly performance reporting, KPI analysis, forecasting model maintenance, ad hoc business analyses, Tableau dashboards, and planning support. The role also supports change management and cross-functional projects, expanding toward ownership of strategic analysis, scenario planning, stakeholder presentations, and project management.
Top Skills:
DbtExcelGitGitlabGoogle SheetsSQLTableau
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Provides Level 2 technical support for autonomous mobile robot systems by triaging Zendesk and Jira issues, diagnosing hardware and deployment problems, coordinating with customers, site teams, and engineering, documenting resolutions, and improving troubleshooting resources. The role supports international sites and contributes feedback on recurring issues and product improvements.
Top Skills:
Amr SystemsJIRARobotics HardwareZendesk
Greentech • Hardware • Healthtech • Internet of Things
The Supply Chain Data Analyst will enhance operational efficiency by managing procurement, auditing supply chain workflows, and exploring automation and AI opportunities.
Top Skills:
Ai ToolsArenaErp SystemsExcelGoogle SheetsNetSuiteWorkatoZapier
Reposted 2 Days AgoSaved
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.
Top Skills:
ElnErp SystemsLimsPlm SystemsRecipe Management Systems
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead global event-air operations, unify Navan and Reed & Mackay teams, define target operating model, partner with Product and Engineering to migrate offline workflows to Navan platform, drive service quality, commercial performance, workforce planning, and continuous performance improvement.
Consumer Web • eCommerce • Software
Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.
Top Skills:
Google WorkspaceItilLinuxMacos (Osx)OktaSlackWindows
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
Lead design and build of a scalable operating architecture for Bose Audio Technology: define end-to-end customer lifecycle, establish systems/processes/governance, align Sales/Engineering/Delivery, develop business operations infrastructure (billing, usage tracking, licensing), embed customer-centric metrics, and build a high-performing team to scale platform-driven B2B operations.
Top Skills:
Billing SystemsCRMLicensing FrameworksProgram Management PlatformsRevenue Reporting SystemsSupport PlatformsUsage Tracking Systems
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Top hybrid Companies in Boston, MA Hiring Operations & Support Roles
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