Top Hybrid Operations & Support Jobs in Boston, MA

Manage final stages of residential mortgage closings: prepare and review Closing Disclosures, coordinate with settlement agents and attorneys, finalize funding and wiring, update LOS, ensure regulatory compliance (TRID/RESPA), and support post-closing and audit requests.

Own complex technical escalations for Enterprise customers, troubleshoot APIs, integrations, and automation workflows, collaborate with R&D to resolve high-impact issues, build scalable support solutions, and use AI tools to improve troubleshooting and operations while mentoring and improving processes.

Execute sportsbook strategy and game-day operations, coordinate cross-functional go-to-market and promotional activations, support on-site merchandising, track initiatives and performance, and use data to optimize live sports moments and campaigns.

Lead and optimize creative operations: own intake, prioritization, resource planning, workflow governance, tooling (DAM, PM platforms, automation, AI), reporting, and team development to ensure efficient delivery across brand, marketing, and production.

Support managed account operations including reconciliations, account administration, corporate actions, security master, performance reporting, onboarding, system testing, and client issue resolution across multiple clients.

The Sr. Partner Implementation Manager will lead onboarding and implementation for partners, driving efficiencies in insurance workflows while collaborating with internal and external teams.

The Field Enablement Manager will manage the Docebo LMS, design training programs, and ensure high-level performance for customer-facing teams at Benchling.

The Collections Representative manages high volume calls, resolves billing issues, and collects outstanding balances from patients and insurers, ensuring accurate billing and customer service.

The Strategic Initiatives & Transformation Director leads high-priority cross-functional initiatives, partnering with executives to translate strategic priorities into actionable plans and drive alignment across teams for effective execution and measurable outcomes.

The Head of Business Operations leads Klaviyo's strategy and execution, optimizing operational efficiency and ensuring cross-functional alignment during growth phases, with a strong focus on AI integration and culture development.