Top Hybrid Operations & Support Jobs in Boston, MA

The Senior Global Supply Manager will lead strategic sourcing and supplier management for electronic components, manage supplier performance, and align product roadmaps with supplier capabilities, while adapting to market trends and ensuring supply continuity.

Provide high-level administrative support to VP and SVP executives including calendar management, travel and expense coordination, meeting scheduling, priority analysis, stakeholder communication, occasional backup support, and handling confidential information with discretion.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

Supervise the Experience Banking Team, providing daily leadership, coaching, workload prioritization, and client issue resolution. Develop and document processes, create training materials, run audits, generate performance metrics, and coordinate cross-department meetings to improve team performance and client experience.

Lead and unify Navan and Reed & Mackay global event-air operations across online and offline channels. Define target operating model, own service quality and commercial performance, scale platform adoption, manage workforce planning, and partner with Product & Engineering to transform workflows and drive measurable operational improvements.

Lead GTM operations and analytics for Revenue leadership: run weekly and quarterly business cadences, build executive dashboards, evaluate GTM and marketing effectiveness, model scenarios, and drive cross-functional execution. Partner with Sales, Marketing, Finance, and GTM Engineering to ensure data integrity, report performance, and mentor junior RevOps team members to translate strategy into measurable outcomes.

Manage projects focused on technology solutions for healthcare, enhancing delivery systems and ensuring regulatory compliance while leading teams and mentoring individuals.

Provide high-level administrative support to an executive and their team: manage calendars, schedule meetings and events, arrange travel, prepare expense reports, answer calls, setup video conferences, mentor other administrative staff, and handle confidential information while prioritizing tasks in a fast-paced environment.

Respond to inbound/outbound customer inquiries via phone and email using Zendesk. Resolve policy issues, process cancellations, rewrites, and renewals; send certificates and policy documents; update account information and payments; manage callbacks and follow-ups; and identify opportunities to improve customer service processes.