Top Hybrid Operations & Support Jobs in Boston, MA

Investigates and processes moderately complex to complex commercial property and casualty claims. Determines coverage, liability, compensability, reserves, and damages; negotiates settlements; coordinates litigation and attends trials. Refers matters to subrogation or special investigations teams, participates in reviews, arbitrations, mediations, and field investigations, and mentors team members while providing technical guidance and supporting workload management.

The Supply Chain Data Analyst will enhance operational efficiency by managing procurement, auditing supply chain workflows, and exploring automation and AI opportunities.

The Manager of Supply Chain & Manufacturing will lead projects in CMC, provide strategic guidance, and manage client engagements while mentoring teams.

Lead global event-air operations, unify Navan and Reed & Mackay teams, define target operating model, partner with Product and Engineering to migrate offline workflows to Navan platform, drive service quality, commercial performance, workforce planning, and continuous performance improvement.

Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.

Lead design and build of a scalable operating architecture for Bose Audio Technology: define end-to-end customer lifecycle, establish systems/processes/governance, align Sales/Engineering/Delivery, develop business operations infrastructure (billing, usage tracking, licensing), embed customer-centric metrics, and build a high-performing team to scale platform-driven B2B operations.

Execute routine fund servicing and derivatives operations transactions, collaborate with teams to streamline processes, detect cybersecurity threats, apply active listening for client needs, and drive continuous improvement using innovation and design thinking to enhance operational efficiency and resilience.

Leads the strategic direction of Institutional Insurance Operations, Quantitative Consulting, and Business Systems Consulting. Oversees client and advisor experience, conservation and in-force strategies, business planning, performance metrics, automation, service enhancements, and cross-functional initiatives. Partners with Sales, Product, Legal, Compliance, Finance, Technology, Underwriting, and other leaders to improve scalability, retention, profitability, operational excellence, and client value across BOLI, COLI, and ICOLI businesses.

Provides tier 2 and tier 3 on-site IT support for Windows and Apple environments. Responsibilities include troubleshooting networks, client/server systems, desktops, applications, peripherals, and escalated incidents; managing hardware and software inventory; developing standard configurations; supporting Office moves; documenting solutions; mentoring support staff; and participating in 24/7 on-call rotation.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.