Top Hybrid Operations & Support Jobs in Boston, MA

61K-113K Annually
Junior
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Manage a caseload of routine to moderately complex rideshare commercial auto bodily injury claims: investigate coverage and liability, assess damages, set reserves, negotiate settlements, and coordinate with claimants, insureds, attorneys, and third parties.
14 Hours AgoSaved
Remote or Hybrid
Boston, MA, USA
120K-225K Annually
Senior level
120K-225K Annually
Senior level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Lead and coach a Miscellaneous Medical Facilities claims team, oversee claim strategy, reserves, settlements, quality assurance, cross-functional collaboration, and stakeholder engagement to achieve product-line objectives.
5 Hours AgoSaved
Hybrid
Boston, MA, USA
100K-135K Annually
Senior level
100K-135K Annually
Senior level
AdTech • Big Data • Digital Media • Software
Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.
Top Skills: Ai ToolsAPIsExcelSQL
5 Hours AgoSaved
Hybrid
Boston, MA, USA
80K-110K Annually
Senior level
80K-110K Annually
Senior level
AdTech • Big Data • Digital Media • Software
Manage technical escalations for the DV+ platform, analyze large datasets with SQL and Excel, leverage AI tools to automate workflows, troubleshoot complex integrations and APIs, and coordinate cross-functional teams to drive scalable operational solutions.
Top Skills: Ai ToolsAPIsExcelSQL
Reposted 19 Hours AgoSaved
Hybrid
Boston, MA, USA
120K-137K Annually
Junior
120K-137K Annually
Junior
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Strategy Insights & Planning Associate Consultant, you will identify problems, develop solutions, conduct market research, communicate insights, and manage client relationships within the healthcare sector.
Top Skills: AccessConfirmitExcelProprietary Software
Reposted 19 Hours AgoSaved
Hybrid
Boston, MA, USA
40K-52K Annually
Mid level
40K-52K Annually
Mid level
Fintech • Payments • Software
Provide first-contact support for international payers, troubleshooting complex payment issues across phone, chat, and messaging channels. Escalate and follow up on unresolved cases, conduct proactive outreach, collect customer feedback, mentor junior associates, and collaborate cross-functionally to improve payment processes and product knowledge.
Top Skills: ChatEmailFlywire Payments PlatformPhoneWechatWhatsapp
Reposted 19 Hours AgoSaved
Hybrid
Boston, MA, USA
55K-65K Annually
Mid level
55K-65K Annually
Mid level
Fintech • Payments • Software
Lead a regional Payment Experience team handling payer inquiries across phone, chat, and email. Serve as escalation and content expert, drive team operations, training, process improvements, data-driven optimizations, and cross-functional launches while supporting teammate development and regional projects.
Top Skills: Banking And Partner Back OfficesCrm SoftwareGoogle WorkspaceLookerMS OfficeZendesk
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Reposted YesterdaySaved
Hybrid
Quincy, MA, USA
63K-109K Annually
Senior level
63K-109K Annually
Senior level
AdTech • eCommerce • Food • Marketing Tech • Retail
Manage a caseload of workers' compensation claims across jurisdictions: investigate compensability, control medical care, negotiate settlements, coordinate return-to-work, partner with internal teams and vendors, identify fraud, and ensure compliant, cost-effective claim resolution while supporting injured associates.
Reposted YesterdaySaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
152K-180K Annually
Senior level
152K-180K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.
Top Skills: CiscoCisco MerakiCoscreenGoogle MeetJuniperPalo AltoZoom
2 Days AgoSaved
Hybrid
Arlington, MA, USA
50K-70K Annually
Junior
50K-70K Annually
Junior
Fintech • Insurance • Payments • Social Impact • Financial Services
Provide on-site desktop and endpoint support across branch offices, triage and resolve end-user issues, deploy and image workstations, maintain asset inventory and documentation, and follow IT/security procedures with occasional off-hour work.
Reposted 2 Days AgoSaved
Hybrid
Boston, MA, USA
84K-105K Annually
Mid level
84K-105K Annually
Mid level
Consumer Web • eCommerce • Software
Support and administer enterprise systems and collaboration platforms, manage remote access solutions, troubleshoot user issues, and contribute to projects.
Top Skills: Google WorkspaceMicrosoft 365OktaSlackVpnZtna
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
103K-191K Annually
Senior level
103K-191K Annually
Senior level
Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Sr. Partner Implementation Manager will lead onboarding and implementation for partners, driving efficiencies in insurance workflows while collaborating with internal and external teams.
Top Skills: AISaaS
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Somerville, MA, USA
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Enterprise Web • Hardware • Internet of Things • Software
The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.
Top Skills: AIExcelPlanhatPower BISalesforceSigmaSQLTableau
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