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Top Hybrid Operations & Support Jobs in Boston, MA
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Lead and scale DraftKings' iGaming operating model, overseeing Revenue Operations and Games Operations & Studio. Drive cross-functional execution, measurable commercial outcomes, compliance in regulated markets, and build a high-performing leadership team to deliver exceptional player experiences and sustainable revenue growth.
Fintech • Insurance • Payments • Social Impact • Financial Services
Provide onsite and remote desktop support for bank staff, triage and resolve tickets end-to-end, deploy and image workstations, assist with core banking (Fiserv) and network troubleshooting, maintain asset inventory and SOPs, mentor junior desktop team members, and perform occasional off-hour or weekend support and equipment deployments across branch locations.
Top Skills:
Comptia A+Endpoint ImagingFiservNetwork+Security+Wireless Networking
Reposted An Hour AgoSaved
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Lead operational integrity and vendor relationships for LMI's loan book of record. Oversee daily loan administration, reconciliations, vendor and agent bank coordination, KPI governance, risk controls, and process automation. Partner with Technology, Data, Finance, and stakeholders to scale operations and drive continuous improvement across multi-system loan platforms.
Top Skills:
ChatgptClaudeGemini
Reposted An Hour AgoSaved
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Investigate and process commercial auto physical damage claims for rideshare accounts within authority limits. Assess coverage, establish reserves, prepare or review damage estimates, negotiate settlements, document files, and coordinate with appraisers, SIU, subrogation, and agents. Provide timely customer interaction and flag potential fraud or subrogation.
Cloud • Healthtech • Social Impact • Software • Biotech
Provide first-line product support for Benchling users by troubleshooting tickets across web, chat, and email; coordinate with internal teams to resolve issues; document product knowledge; deliver occasional trainings and run internal support projects to improve customer experience.
Top Skills:
AIAi AgentsAi ModelsAPIsBenchlingChatEmailFirewallNetworkSecurityWeb Forms
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Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Provides administrative and operational support to consulting professionals, including calendar and travel management, expense reporting, meeting coordination, client documentation, deliverable formatting and proofreading, onboarding support, vendor and stakeholder communication, and front-desk backup. The role also handles special projects, supports proposals and presentations, mentors junior staff, and leads internal initiatives. The position follows an 8:00 a.m.–5:00 p.m. schedule in a hybrid Boston office environment.
Top Skills:
Ai ToolsChrome RiverExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSAP
Fintech • Information Technology • Insurance • Software
Respond to inbound/outbound customer inquiries via phone and email using Zendesk. Resolve policy issues, process cancellations, rewrites, and renewals; send certificates and policy documents; update account information and payments; manage callbacks and follow-ups; and identify opportunities to improve customer service processes.
Top Skills:
Zendesk
Enterprise Web • Hardware • Internet of Things • Software
Support day-to-day office operations: troubleshoot and set up equipment, manage inventory, mail, and hardware fulfillment, monitor the Operations Jira board and inbox, procure supplies, and support company events and workplace culture initiatives.
Top Skills:
Ai TechnologiesJIRATulip Platform
Financial Services
Lead platform reliability, onboarding, user access, and sales enablement operations for enterprise clients. Coordinate integrations, automate processes, manage errors/accommodations, and collaborate across sales, product, technology, and operations to improve client experience and scalability.
Top Skills:
Ai ToolsBi ToolsSalesforceScripting
Fintech • Payments • Software
Drive strategic decision-making and operational excellence for Flywire's Travel business. Evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, lead cross-functional initiatives, optimize revenue and processes, and support annual and quarterly planning to scale the platform.
AdTech • eCommerce • Food • Marketing Tech • Retail
Manage a caseload of workers' compensation claims across jurisdictions: investigate compensability, control medical care, negotiate settlements, coordinate return-to-work, partner with internal teams and vendors, identify fraud, and ensure compliant, cost-effective claim resolution while supporting injured associates.
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Top hybrid Companies in Boston, MA Hiring Operations & Support Roles
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