Top Hybrid Operations & Support Jobs in Boston, MA

4 Hours AgoSaved
Hybrid
Boston, MA, USA
61K-76K Annually
Senior level
61K-76K Annually
Senior level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Lead execution of prediction market strategy and game-day operations across Sportsbook and Predictions. Launch timely markets, coordinate cross-functional go-to-market campaigns, prioritize merchandising, respond to live moments, and use data to refine sport-specific strategies while maintaining centralized planning and timelines.
5 Hours AgoSaved
Hybrid
Boston, MA, USA
40K-52K Annually
Mid level
40K-52K Annually
Mid level
Fintech • Payments • Software
Provide first-contact support for international payers, troubleshooting complex payment issues across phone, chat, and messaging channels. Escalate and follow up on unresolved cases, conduct proactive outreach, collect customer feedback, mentor junior associates, and collaborate cross-functionally to improve payment processes and product knowledge.
Top Skills: ChatEmailFlywire Payments PlatformPhoneWechatWhatsapp
5 Hours AgoSaved
Hybrid
Boston, MA, USA
55K-65K Annually
Mid level
55K-65K Annually
Mid level
Fintech • Payments • Software
Lead a regional Payment Experience team handling payer inquiries across phone, chat, and email. Serve as escalation and content expert, drive team operations, training, process improvements, data-driven optimizations, and cross-functional launches while supporting teammate development and regional projects.
Top Skills: Banking And Partner Back OfficesCrm SoftwareGoogle WorkspaceLookerMS OfficeZendesk
12 Hours AgoSaved
Remote or Hybrid
Boston, MA, USA
190K-200K Annually
Expert/Leader
190K-200K Annually
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Lead and scale a regional post-sales operations team for Insights and OnDemand. Own operating model, translate strategy to execution, run high-impact initiatives, implement automation and AI to eliminate manual work, establish operating rhythms, reporting, and governance, and partner with leaders to resolve bottlenecks and deliver measurable operational outcomes globally.
Top Skills: AIAutomation
YesterdaySaved
Hybrid
Quincy, MA, USA
29K-33K Hourly
Entry level
29K-33K Hourly
Entry level
AdTech • eCommerce • Food • Marketing Tech • Retail
Provide level 1 inbound phone and email support for customers and store personnel. Troubleshoot and document issues in appropriate applications, resolve or escalate cases, track status to resolution, and follow escalation/notification procedures. Support technology, merchandising, orders, digital offers, and loyalty program inquiries.
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Reposted YesterdaySaved
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Hybrid
Boston, MA, USA
Easy Apply
Expert/Leader
Expert/Leader
Fitness • Hardware • Healthtech • Sports • Wearables
The Director of Materials Program Management leads end-to-end material readiness and planning, ensuring alignment across global operations and driving cross-functional collaboration for timely product launches.
Top Skills: Ai ToolsMaterial Planning ToolsSupply Chain Management Tools
Reposted 3 Days AgoSaved
Hybrid
Boston, MA, USA
120K-137K Annually
Junior
120K-137K Annually
Junior
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Strategy Insights & Planning Associate Consultant, you will identify problems, develop solutions, conduct market research, communicate insights, and manage client relationships within the healthcare sector.
Top Skills: AccessConfirmitExcelProprietary Software
Reposted 3 Days AgoSaved
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Hybrid
Somerville, MA, USA
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Enterprise Web • Hardware • Internet of Things • Software
The Revenue Operations Manager will lead data-driven initiatives to enhance customer retention and expansion through predictive analytics, data modeling, and strategic collaboration with other departments.
Top Skills: AIExcelPlanhatPower BISalesforceSigmaSQLTableau
Reposted 3 Days AgoSaved
Hybrid
Arlington, MA, USA
65K-80K Annually
Senior level
65K-80K Annually
Senior level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Maintenance Manager oversees building maintenance across multiple locations, coordinates vendor services, ensures safety compliance, and manages projects to maintain a reliable environment.
Top Skills: Cleaning SoftwareElectricalFire/Life SafetyHvacLandscapingPest ControlPlumbingSnow Removal
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
132K-165K Annually
Senior level
132K-165K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.
Top Skills: CiscoCisco MerakiCoscreenGoogle MeetJuniperPalo AltoZoom
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
90K-141K Annually
Senior level
90K-141K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Lead and scale ESG initiatives at Nexthink, developing strategies, managing projects, and ensuring sustainability compliance and reporting.
Top Skills: CdpCsrdEcovadisEsrsGhg AccountingSbti
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