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Top Hybrid Operations & Support Jobs in Boston, MA
Greentech • Hardware • Healthtech • Internet of Things
Lead GTM operations and analytics for Revenue leadership: run weekly and quarterly business cadences, build executive dashboards, evaluate GTM and marketing effectiveness, model scenarios, and drive cross-functional execution. Partner with Sales, Marketing, Finance, and GTM Engineering to ensure data integrity, report performance, and mentor junior RevOps team members to translate strategy into measurable outcomes.
Top Skills:
ExcelLookerPowerPointSalesforceSQLTableau
Greentech • Hardware • Healthtech • Internet of Things
Build and scale GTM technical infrastructure: embed with Sales & Marketing, design and ship AI-powered workflows, automate enrichment/routing/CRM capture, connect GTM stack, measure impact, and productionize solutions with Enterprise Applications.
Top Skills:
AnalyticsAPIsApolloClaudeClayHubspotIntent ToolsLlm ApisN8NOpenaiPrompt EngineeringSalesforceSQLWebhooksZapier
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Manage projects focused on technology solutions for healthcare, enhancing delivery systems and ensuring regulatory compliance while leading teams and mentoring individuals.
Top Skills:
Cloud PlatformsData AnalyticsData ManagementElectronic Health RecordsPythonSQL
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Manufacturing Supply Chain Technology Manager leads business development and project delivery in the manufacturing sector, focusing on Digital Manufacturing principles and managing client relationships.
Top Skills:
Computer ScienceDigital ManufacturingIiot4.0/5.0Industrial EngineeringIsa95/88ItManufacturing SystemsMis
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Lead and scale DraftKings' iGaming operating model, overseeing Revenue Operations and Games Operations & Studio. Drive cross-functional execution, measurable commercial outcomes, compliance in regulated markets, and build a high-performing leadership team to deliver exceptional player experiences and sustainable revenue growth.
Fintech • Insurance • Payments • Social Impact • Financial Services
Provide onsite and remote desktop support for bank staff, triage and resolve tickets end-to-end, deploy and image workstations, assist with core banking (Fiserv) and network troubleshooting, maintain asset inventory and SOPs, mentor junior desktop team members, and perform occasional off-hour or weekend support and equipment deployments across branch locations.
Top Skills:
Comptia A+Endpoint ImagingFiservNetwork+Security+Wireless Networking
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Fintech • Machine Learning • Payments • Software • Financial Services
Provide high-level administrative support to an executive and their team: manage calendars, schedule meetings and events, arrange travel, prepare expense reports, answer calls, setup video conferences, mentor other administrative staff, and handle confidential information while prioritizing tasks in a fast-paced environment.
Top Skills:
ExcelGoogle SuiteMicrosoft Office SuiteOutlookPowerPointSkypeVideo ConferencingWordZoom
Fintech • Information Technology • Insurance • Software
Respond to inbound/outbound customer inquiries via phone and email using Zendesk. Resolve policy issues, process cancellations, rewrites, and renewals; send certificates and policy documents; update account information and payments; manage callbacks and follow-ups; and identify opportunities to improve customer service processes.
Top Skills:
Zendesk
Cloud • Healthtech • Social Impact • Software • Biotech
Provide first-line product support for Benchling users by troubleshooting tickets across web, chat, and email; coordinate with internal teams to resolve issues; document product knowledge; deliver occasional trainings and run internal support projects to improve customer experience.
Top Skills:
AIAi AgentsAi ModelsAPIsBenchlingChatEmailFirewallNetworkSecurityWeb Forms
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Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Investigate and process commercial auto physical damage claims within authority limits. Communicate with insureds, claimants, agents and internal teams; determine coverage, set reserves, negotiate settlements, prepare or review damage estimates, document files, and refer for subrogation or fraud as appropriate.
AdTech • Big Data • Digital Media • Software
Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.
Top Skills:
Ai ToolsAPIsExcelSQL
Fintech • Payments • Software
Lead a regional Payment Experience team handling payer inquiries across phone, chat, and email. Serve as escalation and content expert, drive team operations, training, process improvements, data-driven optimizations, and cross-functional launches while supporting teammate development and regional projects.
Top Skills:
Banking And Partner Back OfficesCrm SoftwareGoogle WorkspaceLookerMS OfficeZendesk
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Top hybrid Companies in Boston, MA Hiring Operations & Support Roles
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