Top Sports Customer Success & Experience Jobs in Boston, MA

Build and maintain relationships with high-value players through proactive outreach, personalized communications, and timely issue resolution. Drive engagement, reactivation, and retention using player insights and industry knowledge. Collaborate cross-functionally, monitor engagement trends, gather feedback, and ensure VIP program compliance and responsible gaming standards.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

Studio Leads at JETSET Pilates provide exceptional service to clients, assist instructors, manage sales transactions, and maintain the studio environment.

The Camp Assistant Director oversees operations, trains staff, and engages with campers and parents to ensure a successful camp experience.

The Product Advisor is responsible for providing excellent customer service, processing payments, assisting with store upkeep, and maintaining a clean sales floor.

The Sports Performance Associate supports on-field performance operations, athlete monitoring, and collaborates with coaches to optimize athletic development.

As a Game Master, you will welcome guests, brief them on game rules, provide hints, maintain a fun atmosphere, and assist with operational tasks.

Brand Educators promote and educate consumers about brands during events. Responsibilities include engaging consumers, completing training, and ensuring brand representation.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

Serve as a trusted technical advisor for a client portfolio, lead implementations and live-event support, audit configurations, translate client needs into product feedback, document processes, streamline workflows, and manage multiple clients to ensure scalable, reliable solutions and positive business outcomes.