Top Sports Customer Success & Experience Jobs in Boston, MA

As a VIP Host, you will cultivate relationships with engaged players, execute VIP strategies, manage communication, and lead reactivation efforts for brand loyalty.

As a VIP Host, you'll build strong relationships with players, manage interactions, drive revenue through engagement, and execute VIP policies while ensuring a world-class customer experience.

The Membership Services Enablement Specialist will design AI-driven support workflows, ensuring effective member assistance through automation and continuous improvement based on performance data.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Senior Coordinator, Development & Events supports event planning, marketing, and sales for the Red Sox Foundation, managing operations for various fundraising initiatives and fostering engagement with donors and participants.

The Summer Camp Assistant Director assists in running a self-directed camp, supervising kids and staff, ensuring safety, and overseeing operations. Responsibilities include facilitating activities, maintaining organization, and engaging with campers and families to foster a positive camp experience.

Brand Educators promote and educate consumers about brands during events. Responsibilities include engaging consumers, completing training, and ensuring brand representation.

The Customer Experience Specialist at Novig handles user inquiries, resolves issues during live sports events, and maintains effective communication while ensuring a positive user experience.

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

The Product Success Manager II will manage the implementation and adoption of Teamworks' products in collegiate athletic departments, enhancing collaboration among performance staff. Responsibilities include onboarding, communication with partners, and process improvement.