Top Sports Customer Success & Experience Jobs in Boston, MA

The Technical Solutions Manager acts as a technical advisor, leading implementations, supporting live events, and translating client needs into actionable insights. Responsibilities include auditing setups, advocating for product improvements, and maintaining documentation for efficiency.

Manage high volume live customer support through email and chat, handling inquiries on gaming rules, account issues, and resolving site problems effectively.

The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.

The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.

As a Platform Specialist, you will manage ticketing support, implement new clients, and ensure smooth fan experiences during events.