Top Information Technology Customer Success & Experience Jobs in Boston, MA

The Customer Success Manager will manage strategic accounts, ensuring customer satisfaction and retention, guiding post-implementation experiences, and identifying expansion opportunities.

The Anchor at Spectrum News NECN delivers compelling newscasts, engages with local communities, leads editorial discussions, and creates timely news content for various platforms.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.

The Manager, Customer Success Engineering oversees Customer Success Engineers, driving customer engagement strategies, operational processes, and team development to enhance overall customer success and retention.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.

The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.

The Senior Social Media Community Partner drives Citizens' advocacy programs, elevating leadership presence on social media, collaborating across teams, and optimizing performance metrics.

The Corporate Development Director is responsible for Snyk's corporate development strategy, including M&A, investments, and partnerships, driving diligence and integration to enhance company value.

The Dealer.com Performance Manager builds client relationships, enhances product utilization, drives revenue retention, and identifies upselling opportunities through strategic engagement and support.

Manage and resolve customer claims escalations for disability services, ensuring customer satisfaction through investigations and collaborations with internal teams.