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Top Information Technology Customer Success & Experience Jobs in Boston, MA
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Cloudflare One Specialist will advise customers on security and performance solutions, focusing on the Cloudflare One product suite and collaborating with sales and partners to drive success.
Top Skills:
AWSAzureCasbCloudflare One Product SuiteDlpDns SecurityEmail SecurityGCPIdentity Provider IntegrationNetworking FundamentalsSaseSecure Web GatewaySIEMZero Trust Networking
Cloud • Information Technology • Security • Software • Cybersecurity
The Consultant will provide security expertise, manage Professional Services offerings for network solutions, and guide customers in maximizing their Cloudflare investment.
Top Skills:
APIsBgpCasbData Loss PreventionDdos ProtectionDnsEmail SecurityGreHTTPInternetIpsecJIRAMplsNetflowNetworkingSalesforceSaseSd-WanSecurityTcp/IpTlsUdpVpnsWafZero Trust ServicesZtna
Reposted 20 Hours AgoSaved
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Solutions Engineer will enhance technical relationships, drive technical conversations, support security transformations, and represent Cloudflare at industry events.
Top Skills:
BashCloud Computing TechnologiesCloudflare SolutionsGoHttp TechnologiesInternet Security TechnologiesJavaScriptNetworking TechnologiesPythonZero-Trust Network Access
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills:
Google Merchant CenterGoogle ShoppingGoogle Suites
Reposted 20 Hours AgoSaved
Easy Apply
Easy Apply
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
The Senior Solutions Engineer will partner with Account Executives to showcase Motive's platform value, guide customer engagement, and influence strategic buying decisions in Enterprise sales.
Top Skills:
APIsIntegrationsSaaS
Reposted 20 Hours AgoSaved
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
As a Customer Experience Lab Technician, you will provide live support to clinicians, collaborate on treatment plans, and ensure high-quality dental lab outcomes using CAD/CAM technology.
Top Skills:
3ShapeCad/Cam Design
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Lead technical relationships with partners, guiding workshops and developing POCs to enhance platform adoption and joint value creation.
Top Skills:
Software EngineeringSolution Architecture
Fintech • Information Technology • Software • Financial Services
The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.
Top Skills:
APIsJavaScriptSQLZendesk
Information Technology
The Manager of Onboarding and Engagement oversees customer onboarding and engagement, manages strategic interactions, creates documentation, and improves processes.
Top Skills:
ConfluenceGoogle WorkspaceJIRAMonday
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
Lead the Care Team, ensuring high standards of performance and quality, providing coaching and support, analyzing data, and managing outcomes for family care services.
Top Skills:
Google SuiteSlackZendeskZoom
Cloud • Information Technology • Security • Software
As a Senior Customer Success Associate, you will manage SMB customer interactions, monitor health scores, resolve inquiries, and drive renewals with a focus on efficiency and technology.
Top Skills:
PlanhatSalesforceZendesk
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.
Top Skills:
Salesforce
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Top Companies in Boston, MA Hiring Customer Success & Experience Roles
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