Top Fintech Customer Success Jobs in Boston, MA

Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.

The Payroll Partner Service Advocate supports payroll partners by addressing customer issues, maintaining service level agreements, training new hires, and resolving complex inquiries. They foster strong relationships and continuously seek to improve processes.

The Global Learning Content & Delivery Specialist develops and maintains learning content, collaborates on training strategies, and enhances onboarding for new hires while ensuring quality and alignment with global operations.

Manage client relationships, ensure satisfaction and retention, achieve sales targets, and coordinate with internal teams for account success.

The Customer Service Representative provides supportive and compassionate service to clients enrolled in financial hardship programs through calls, issue resolution, and collaboration with other departments to ensure client satisfaction.

The Staff Partner Engineer leads technical support and project planning for partnerships, collaborating with engineering teams and ensuring alignment with external stakeholders.

As a Customer Care Coordinator, you'll provide exceptional customer service for account and payment queries and handle escalations. You'll also have opportunities for growth in leadership.

The Senior Analyst will lead SOX IT initiatives, assess compliance controls, work with auditors, and enhance program maturity while collaborating with various teams.

Provide exceptional customer service while managing absence claims, adhering to regulatory requirements, and maintaining accurate documentation.