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Top Fintech Customer Success Jobs in Boston, MA
Fintech • Financial Services
As a Customer Service Representative, you will handle client interactions, providing support and solutions while maintaining high quality service standards in a remote call center environment.
Top Skills:
Crm SoftwareDesktop Computer
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager, you'll manage key customer relationships, drive adoption, monitor KPIs, and build scalable processes for success.
Top Skills:
APIs
Fintech • Real Estate • Software • Financial Services • PropTech
As a Servicing Specialist, you will respond to calls and emails from homeowners, assist with mortgage documentation, and ensure a timely and professional customer experience.
Top Skills:
Mortgage Servicing Documentation
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Fintech • Mobile • Software • Financial Services
Provide high-touch IT support to SoFi's executives, ensuring seamless tech experiences, troubleshooting issues, and coaching on best practices.
Top Skills:
Google WorkspacemacOSServicenowSlackWindowsZoom
Fintech • Healthtech • Software
The Patient Advocate manages patient communications regarding medical billing via phone, chat, and email, ensuring a smooth billing experience.
Top Skills:
AthenaCarevoyantEclinicalworksElectronic Medical Record SystemsEpicGoogle SuiteMedikNextgen
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Fintech • Mobile • Payments • Social Impact • Financial Services
As a Support Specialist, you'll handle inbound communications from borrowers, manage internal collection strategies, and enhance customer satisfaction while ensuring adherence to regulations.
Top Skills:
Zendesk
Big Data • Fintech • Information Technology • Insurance • Software
The Senior Partner Success Manager drives enterprise partnership implementation, manages key accounts, and supports growth through relationship management and effective communication with partners.
eCommerce • Fintech • Payments
Provide technical support to customers and partners, troubleshoot issues, document resolutions, maintain knowledge database, and escalate unresolved cases.
Top Skills:
LinuxSQL
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Fintech • Information Technology • Payments • Software
The role involves training customers on Aloha POS systems, performing installations, providing support, and troubleshooting while ensuring high customer satisfaction.
Top Skills:
Aloha PosWindows Os
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Top Companies in Boston, MA Hiring Customer Success Roles
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