Top Fintech Customer Success & Experience Jobs in Boston, MA

The Customer Implementation Associate guides clients through onboarding and implementation of Flywire solutions, facilitates training, answers inquiries, and collaborates with internal teams to ensure successful customer outcomes.

Licensed Insurance Agents will enhance customer experience by guiding them through the sales journey, handling calls, cross-selling insurance products, and maintaining compliance standards.

As a Customer Care Advisor at Circle, you will assist global customers by resolving inquiries and troubleshooting technical issues, focusing on enhancing the overall customer experience. Your role includes crafting tailored communications, working with stakeholders, establishing processes, and supporting the team’s operational objectives.

The Business Relationship Support Manager provides customer support, maintains accounts, evaluates profitability, assists with reports, and resolves issues collaboratively.

As a Customer Success Manager, you will onboard clients, manage strategic relationships, drive product adoption, monitor client health, and advocate for clients internally while conducting training sessions.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

The Senior Client Success Manager is responsible for managing strategic client relationships, ensuring value delivery, providing client advocacy, and collaborating with sales for expansion opportunities.

Datalign Advisory seeks a Manager of Public and Press Relations to drive communication strategies and enhance brand visibility in finance, fintech, and wealth management.

The Senior Client Success Manager drives client retention and growth through relationship management, mentoring Client Success Managers, resolving escalated issues, and leading strategic initiatives to enhance service effectiveness.

The Customer Engagement Representative engages prospective clients to generate business, maintains client relationships, achieves sales targets, and provides exceptional customer service.