Top Fintech Customer Success Jobs in Boston, MA

The Payroll Partner Service Advocate assists payroll partners with customer service inquiries, policy management, and maintains communication across channels. They resolve issues and prevent future problems while advocating for partners' needs.

As a Technical Support Engineer, you will diagnose and resolve customer issues, triage product-related queries, and collaborate with engineering to improve products.

As a Customer Operations Associate, you'll resolve complex customer inquiries via email and phone, manage schedules, and collaborate across teams to improve operations and customer experience.

The Customer Advocate resolves high-priority customer complaints, manages regulatory relations, and advocates for process improvements to enhance customer satisfaction and compliance.

The Technical Account Manager at Workiva ensures customer satisfaction for federal and enterprise accounts, managing product support and strategic guidance, facilitating communication, and driving platform adoption.

The Senior Customer Success Manager fosters post-sales relationships with customers, enhancing product adoption, providing guidance on BlackLine solutions, and aligning customer goals with company offerings to ensure satisfaction and retention.

As a Customer Service Representative, you will handle client interactions, providing support and solutions while maintaining high quality service standards in a remote call center environment.