Top Fintech Customer Success Jobs in Boston, MA

The Analyst will respond to customer inquiries, support issue resolution, process transactions, assist with account research, and manage client relationships while promoting a strong customer service culture.

The Account Manager will manage a portfolio of SMB customers, ensuring engagement, growth, and satisfaction through data analytics and relationship building.

As a Senior Account Manager, you will manage a portfolio of medium-sized clients, enhance customer satisfaction, drive growth, and leverage data analytics for business insights.

Manage small to medium-sized accounts, ensuring customer satisfaction and maximizing growth through engagement, business reviews, and relationship building.

The Senior Executive Assistant will support C-suite executives, manage calendars and emails, coordinate events, and enhance collaboration across teams.

The Solutions Desk Representative supports the SBL business by assisting clients and financial representatives, handling loan applications, and reporting requirements.

The role involves outbound prospecting to generate qualified meetings with hotel decision-makers through cold calling and other outreach methods while maintaining organized follow-up and using sales tools.

The VP of Relationship Management will oversee client programs, enhance relationships, and develop strategic initiatives within the Financial Services sector.

The Senior IT Support Engineer will provide IT support, mentor team members, manage user technology security, resolve problems, and handle budget responsibilities.

The Technical Support Engineer II will manage customer support tickets, communicate effectively, analyze technical issues, and collaborate with development teams to enhance products.

The Lead Tech Support Consultant provides high-touch technical support to executives, managing end-user computing issues and maintaining strong client relationships while ensuring confidentiality and effectiveness in a team environment.

Assess life insurance applications by evaluating medical history, financial background, and occupational hazards. Communicate underwriting decisions and foster relationships with stakeholders, while improving processes and maintaining industry standards.