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Top Fintech Customer Success Jobs in Boston, MA
Fintech • Payments • Software
As a Client Success Specialist, you'll manage client relationships, drive growth through upselling, provide data insights, and improve onboarding processes.
Top Skills:
Salesforce
Fintech • Professional Services • Software • Consulting
As a Scaled Customer Success Manager, you will engage customers, monitor their satisfaction, drive retention and growth, and collaborate across teams to ensure success.
Top Skills:
GainsightSalesforce
Big Data • Fintech • Mobile • Payments • Financial Services
As the Director of Client Success, manage enterprise accounts, drive relationship-building, scale teams, and expand Affirm into new markets.
Top Skills:
E-CommerceIntegrated Software Solutions
Featured Jobs
Fintech • Legal Tech • Payments • Sales • Software
As a Customer Onboarding Manager, you will facilitate successful customer onboarding from previous software to MyCase, ensuring satisfaction and long-term success through proactive support and relationship building.
Top Skills:
SalesforceZoom
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
The Customer Service Manager will oversee internal support teams, drive operational improvements, manage performance metrics, and lead talent development in alignment with company goals.
Top Skills:
Customer Service MetricsData AnalysisSpreadsheets
Fintech • Machine Learning • Payments • Software • Financial Services
The Customer Service Coordinator will assist customers by listening, providing solutions, and ensuring a high level of service through effective communication and decision-making.
Top Skills:
Customer Service
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Client Engagement Manager ensures a smooth onboarding experience for clients, provides ongoing support, and collaborates with internal teams to foster client relationships.
Top Skills:
CventGoogle SuitesMicrosoft SuitesSalesforce
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
Provide level 1 and limited level 2 IT support for users, troubleshoot issues, manage help tickets, and ensure efficient onboarding of new users.
Top Skills:
Active DirectoryBeyondtrustComputraceCrm SystemsDhcpDnsIntunemacOSMicrosoft O365 SuiteServicenowTcp/IpVpnWindows 10Windows 11Zendesk
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, managing inquiries, billing issues, and ensuring satisfaction through various communication channels.
Top Skills:
Cedar PlatformElectronic Medical Record SystemsGoogle Suite
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Customer Success Agent, you'll support Coinbase customers through various channels, resolve issues, and enhance their experience with crypto products.
Top Skills:
Amazon ConnectBlockchainGoogle AppsJIRASalesforce Service CloudWeb3
Top Companies in Boston, MA Hiring Customer Success Roles
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