Top Fintech Customer Success Jobs in Boston, MA

As a Bilingual Afterhours Travel Consultant, you'll advise on travel for corporate clients, book complex domestic and international travel, and ensure compliance with travel policies while providing excellent customer service.

As a Senior Customer Success Operations Analyst, you'll enhance CS operations through program development, metric tracking, and cross-team collaboration to drive customer satisfaction and loyalty.

The role focuses on supporting onboarding and performance of ERO products, analyzing data for business growth, and ensuring compliance and risk management.

As a Loan Consultant, you will handle customer inquiries, process applications, ensure satisfaction, and collaborate for improvements in the loan process.

The Customer Solution Engineer at Zuora collaborates with sales teams to address customer needs, delivers product demos, and ensures technical success in the quote-to-cash cycle.

Manage success for a portfolio of enterprise clients, driving adoption, conducting reviews, and overseeing project management for renewals and expansions.

As a Technical Customer Experience Manager at Runway, you will manage customer relationships, ensure product adoption, and drive improvements by acting as the customer's voice. Responsibilities include onboarding, account management, and collaborating with sales and product teams.

The Supplier Specialist I role involves making outbound calls to vendors, gathering payment instructions, and maintaining vendor data to support electronic payment solutions.

Leads the implementation and services team, ensuring successful onboarding experiences for customers, driving customer satisfaction, and working cross-functionally to enhance customer journeys.

The Customer Success Manager will drive customer adoption of Sift’s solutions, address business challenges, and advocate for customers internally. Responsibilities include managing relationships, demonstrating value through strategic reviews, and contributing to product documentation.