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Top Artificial Intelligence Customer Success & Experience Jobs in Boston, MA
Artificial Intelligence • Information Technology • Legal Tech • Productivity • Professional Services • Consulting • Asset Management + Discovery
Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.
Top Skills:
Case Management PlatformsClioFilevineLitifyPracticepantherSaaS
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The role involves managing complex technical problem solutions, providing international support, and developing software solutions through various technologies, primarily in healthcare IT.
Top Skills:
AIDatabasesLinuxObject-Oriented ProgrammingSQLUnixWebWindows
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.
Top Skills:
A+CcspCloud+Network+Rapid7SaaSSec+Security Frameworks
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Senior Technical Success Manager, you will guide enterprise clients in securing their development processes, advocating customer needs, and driving the adoption of Application Security solutions through strategic relationship building and tailored onboarding programs.
Top Skills:
Application Security ToolsGitJenkinsJIRAVs Code
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.
Top Skills:
Communication SkillsCustomer Relationship ManagementSaaSTechnical Support
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Artificial Intelligence • Cloud • Insurance • Software • Database • Conversational AI • Generative AI
The Customer Success Manager at Hi Marley manages customer relationships, ensuring value realization through engagement and retention strategies, focusing on adoption and expansion opportunities while collaborating cross-functionally.
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Manage a team of Customer Success Engineers supporting cloud and AI/ML workloads, driving operational excellence and customer satisfaction while leading strategic support operations.
Top Skills:
AIAWSAzureDatabasesGCPKubernetesMlPythonPyTorchRestful ApisScikit-LearnTensorFlow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.
Top Skills:
ItilServicenow
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Customer Advocacy Manager will execute a global customer advocacy program, engaging customers, enhancing experiences, and fostering community while collaborating cross-functionally to drive advocacy efforts.
Top Skills:
Advocacy/Community PlatformsAi ToolsCRMMarketing Automation
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Customer Education Specialist will manage onboarding processes, deliver training sessions, gather feedback, and enhance client experience with products.
Top Skills:
Ai TechnologyEducational Content CreationTraining Materials
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