Top Artificial Intelligence Customer Success & Experience Jobs in Boston, MA

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

As a Senior Technical Sales Enablement Partner at Snyk, you'll design scalable training programs for sales teams, enhance onboarding for new hires, and collaborate with Product, Marketing, and Engineering. You'll leverage data to improve training and create content that differentiates the Snyk platform, ensuring technical teams are well-equipped to support customer success.

Snyk seeks applicants for their Summer Co-op 2026 program, focusing on developing secure AI software and fostering a supportive, inclusive workplace.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The Senior Alliance Manager will cultivate partnerships with life sciences companies, ensuring value and satisfaction through collaboration and execution of agreements. Responsibilities include developing relationships, leading meetings, tracking milestones, and managing operations for clients.

The Customer Training Specialist will ensure smooth client onboarding and transition, conduct trainings, gather feedback, and enhance user experiences with products.

The Director of Customer Experience & Scaled Success at Hi Marley leads customer engagement strategies and adoption journeys, enhancing customer experience and operational efficiency while fostering community and advocacy.

The Senior Technical Account Manager will engage with key business customers, provide technical consultation, drive growth, and advocate for customer needs within DigitalOcean.

The Customer Service Supervisor manages the Regional Access Teams, focusing on performance, coaching, and operational success while leading initiatives for improvement in a healthcare call center environment.

The Engagement Manager leads managed services for healthcare clients using InterSystems technologies, ensuring successful service delivery and client experience, managing relationships with executives, and overseeing operational performance.

The Senior Solution Consultant partners with sales teams to drive new business and account growth while mentoring peers on ServiceNow solutions and technical excellence.

The Customer Advocacy Manager will execute a global customer advocacy program, engaging customers, enhancing experiences, and fostering community while collaborating cross-functionally to drive advocacy efforts.