Technical Co-op - Field Performance and Safety

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. 

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for more than 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.
 

At Bose, we are constantly learning and constantly curious. We never stop imagining what better sound sounds like. The Product team leads the transformation of ideas through research, design, development, marketing, and sales, unleashing the transformative power of sound and delivering the best products on the market.

Job Description

Bose has an opportunity for a Co-op in Field Performance and Safety Lab in Quality and Operations. This position will be resident in Framingham, Massachusetts. In this position, the Co-op will have the opportunity to drive and coordinate key initiatives related to the safety returns process and field performance management in support of consumer products. This is an exciting opportunity to have a direct impact on the quality of Bose consumer products, while learning and working in an innovative and creative environment.
Role responsibilities include, but are not limited to:
- Facilitate, manage, and engage in key initiatives for the Safety Returns Process, this will include presenting to stakeholders
- Process improvement efforts related to both the Safety Returns Process and the Field Performance issue management process
- Assist in sample management for both the Safety Returns Process and the Field Performance Management Process
- Assist in failure analysis efforts on product field returns
Successful candidate must have the following skills and qualifications:
- Project management experience in cross-functional environments
- Working knowledge of 8D Structured Problem Solving, Six Sigma and Lean Principles
- Strong written and verbal communication skills
- Experience with Project Planning tools
- Technical writing and documentation skills
- Working knowledge of Quality Data and Quality Data systems
- Ability to independently manage complex tasks and assignments and lead them to completion
- Work in-person in our Framingham office hybrid 3 days/week

At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in Framingham, Massachusetts is: $22.00-$31.75 per hour. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves.

Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. Please include "Application Accommodation Request" in the subject of the email.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.