Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Strategic Finance team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. We’re seeking a Strategic Finance Senior Associate to support the General & Administrative (G&A) organization, partnering directly with our People, Legal, Finance, Real Estate, Recruiting, and Total Rewards teams, and to help drive corporate G&A FP&A across the company. In this high-impact role, you’ll work closely with executive business leaders and cross-functional stakeholders to deliver analytical insights, support long-term operational planning, and optimize our corporate resource allocation.
A day in the life (Responsibilities)
- Serve as a day-to-day finance partner to leaders across the G&A organization, supporting investment, headcount, resource allocation, and other strategic and operational decisions.
- Build and maintain financial models across headcount, compensation, benefits, real estate, vendors, and strategic programs, translating complex data into clear insights and recommendations.
- Partner on workforce and organizational planning, including hiring, compensation, benefits, and other people-related investments, helping leaders understand both financial implications and longer-term tradeoffs.
- Deliver monthly and quarterly analysis of G&A financial performance, including variances to plan and evolving trends, ensuring key business drivers, risks, and opportunities are clearly understood.
- Support annual planning, forecasting, and long-range planning across G&A, connecting financial plans to organizational priorities, operating needs, and Toast’s broader growth strategy.
- Contribute to strategic initiatives through a combination of business partnership, financial analysis, scenario modeling, and project management.
- Proactively identify trends and opportunities across the G&A cost base, surfacing insights that improve resource allocation and influence cross-functional strategic and operational decisions.
- Build strong relationships across all levels of the organization and develop a deep understanding of Toast’s business model, operating strategy, and the G&A functions that enable the company to scale.
What you'll need to thrive (Requirements)
- Bachelor’s degree in Finance, Accounting, Economics, or related field
- 5+ years of experience in Strategic Finance, FP&A, investment banking, consulting, or a similar analytical role
- Comfortable working cross-functionally, communicating complex financial information to non-finance audiences
- Strong Excel and financial modeling skills. Ability to distill complex analyses into structured outputs used by teams throughout the company to size opportunities and build business cases for pursuing new initiatives
- Effective communication and project management skills; highly organized, independent, and self-motivated, with ability to present to all levels of management
- Ability to think creatively and critically, and thrive in a dynamic and often ambiguous work environment
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience supporting G&A functions
- Public company Strategic Finance background
- SaaS industry experience a plus
- Working knowledge of Adaptive, NetSuite, and Zip
- Working knowledge of SQL or experience with BI tools
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
People Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Toast Boston, Massachusetts, USA Office
Toast’s headquarters is located in the heart of the Seaport District. Toasters are surrounded by art, culture, and delicious cuisine in one of the most bustling neighborhoods in Boston.
Early Careers
Toast's Early Careers program is designed to launch students' careers by integrating them into the company's vibrant culture and impactful work. Interns and co-ops are treated as full-time Toasters from day one, given meaningful projects, and provided with mentorship from industry professionals. The program emphasizes hands-on learning, collaboration across teams, and the autonomy for students to develop and showcase their skills, supported by consistent feedback. Toast offers opportunities across various departments, including technical roles like Software Engineering and Data Science, as well as non-technical roles such as Human Resources and People Operations.
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