Senior Channel Account Manager, Central (Illinois) at Rapid7

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Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks. Rapid7 is trusted by more than 9700+ organizations across 125 countries, including 52% of the Fortune 100. To learn more about Rapid7 or get involved in our threat research, visit

Rapid7 is powering the practice of SecOps. Operationalizing Security Visibility, Analytics and Automation across Development, IT and the Business. As a Sr. Channel Account Manager, you’re at the center of our market expansion in a role that aligns customer and channel sales teams building relationships, engaging customers and enabling partners to help lead growth, deliver customer value and work together with confidence. 

As a sales leader, you are responsible for partner attainment against annual goals and milestones, managing over +30% growth for a dedicated territory. Reporting to the Director of North America Channel Sales, the Sr. Channel Account Manager, North Central will enable and nurture our channel partners in the Americas – North Central region. You’re successful at developing strong relationships with our strategic partners and alliances using available internal and external resources, to maximize revenue opportunities and establish Rapid7 as a strategic, long term partner.


Who do we need? 

  • You’re confident managing partners’ sales pipelines, associated services business and marketing initiatives 

  • A collaborative team player who can confidently partner with an internal set of multi-functional teams such as Account Executives, Inside Reps, Marketing & Customer Success Managers, to ensure target quotas are achieved and exceeded

  • Ability to multitask while maintaining attention to detail and deadlines


In this role you will:

  • Lead regular business planning efforts to align Partner and Rapid7 go-to-market engagement and business planning

  • Create engagement and business objectives for focused partner accounts

  • Manage activity to support quarterly growth in deal registration and pipeline development and responsibility for all partner forecasting within the territory

  • Negotiate with customers and partners to complete terms, conditions, considerations and pricing

  • Develop and enable partners to lead and deliver the implementation of Rapid7 solutions, to establish extended services and support partnerships

  • Work directly with field sales, corporate and partners to ensure enablement that creates partner confidence in delivering the value of Rapid7 solutions

  • Partner with Customer Success Managers on renewal alignment, planning and execution

  • Manage the delivery and certification of authorized training, professional services and front line support programs

  • Work in partnership with sales leadership to provide reporting, insights and business plans regarding partners in your assigned territory

  • Provide regular insights, reporting, performance, activities and actions to Channel leadership

  • Be located in territory, ideally Chicago, Detroit, Minneapolis, St. Louis, Indianapolis


In return you will bring:

  • 7+ years of channel management experience, with a proven track record in exceeding sales quotas and targets working with channel partners in the assigned territory

  • Ability to manage both a territory and named focused partners

  • Knowledge and experience in the assigned territory

  • Ability to present value and negotiate deals with decision makers across sales, internal and partner teams. Direct sales experience a plus

  • Strong sales acumen with a deep understanding of the channel sales model and some existing relationships

  • Comfortable presenting effectively and persuasively in front of audiences, both technically and non-technically oriented

  • Knowledge of the security industry and competitors is a plus, as well as curiosity to learn about Rapid7’s portfolio

  • Bachelor's Degree

  • Travel approximately 30% and live in territory, ideally Chicago, Detroit, Minneapolis, St. Louis, Indianapolis, or Austin


What Can We Offer?

  • An opportunity to join a high growth, industry shaping security vendor

  • A very high level of autonomy, Rapid7 employees typically assume a lot of personal accountability

  • Continuous learning opportunities - this is one of our core values

  • An informal, collaborative working environment with a heavy emphasis on international cooperation

  • An industry leading portfolio of solutions to take to the market with confidence, see and check out ‘Products’ and ‘Services’ tabs

  • Competitive compensation package



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Technology we use

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Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.


Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.


Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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