Manager, Sales Incentives

| Greater Boston Area
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The primary focus of the Sales Incentives Manager (Global Commissions) is to lead the commissions team in calculating and processing commission payments for our global workforce of 1,000+ variably-compensated employees. The Sales Incentives Manager will work closely with Finance, Payroll, and Sales Operations to ensure calculation, reporting, and payment of commissions. The Sales Incentives Manager will support the team in researching and answering questions regarding commissions, sales and other related inquiries from the Sales team, Executives, or Finance team as needed. The Sales Incentives Manager will be able to solve complex problems by defining system, process, and workflow enhancements.


Position Responsibilities:

  • Collaborate with Sales Operations and Finance ensuring effective communication, alignment and development of operational solutions 

  • Lead the monthly sales incentive compensation process utilizing our sales performance management system, Xactly Incent, in monthly commissions calculations and reporting

  • Build out, lead, evaluate and develop commissions staff ensuring that goals and objectives are met. Mentor staff with a focus on employee development and growth

  • Accurately assist with the preparation of Monthly/Quarterly/Annual commissions and SPIF calculations. Validate sales data and make necessary adjustments

  • Assist with analytics and plan effectiveness efforts to share with key stakeholders and inform incentive design decisions

  • Provide ongoing support in resolving commission calculation-related inquiries and exceptions with the sales teams

  • Recommend data quality improvements, system enhancements and streamline operational processes

  • Partner with Finance, Payroll, Sales, and Sales Operations to ensure accurate and timely commission calculations and payments, as well as analytical reporting of results

  • Manage commission expense accruals

  • Refine commission plans terms and conditions

  • Build content for training and enablement

  •  Initiate and lead special projects including system enhancements and ad-hoc reporting

 

Position Requirements (Knowledge and Experience):

  • Bachelor’s degree and/or equivalent experience

  • 5+ years of sales operations and/or variable compensation experience including 1+ years of managerial experience

  • Experience as a team leader, with the ability to build, maintain, and motivate a high performing team

  • Excellent partnering skills across all levels of the organization

  • History of implementing processes and process improvements

  • Strong Microsoft Excel skills are required for this role

  • Prior experience with Xactly or other sales compensation software (SPIF, SAP, Varicent) Innovative problem solver with strong analytical and decision-making skills

  • Detail-oriented, Self-starter, Quick learner, Organized

  • Ability to meet strict deadlines and thrive in a fast paced work environment

  • Clear and thoughtful communicator in discussing and sharing sensitive performance and compensation data with a range of business functions

  • Enthusiastic with a passion for change and efficiency


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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