Salesforce Administrator

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Who we are

 

Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be a part of their lives – their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 1300 cities across North America to serve up the best buying experience. Drizly offers a huge selection and competitive pricing with a side of personalized content. That is what we do. Who we are is a different story.

 

We are more than just another tech company. There is an intellectual curiosity that occurs at Drizly. We have a desire to question, to understand, to figure it out. Bottom line, we solve it. We value not just the truth but the process to get to the truth, to deliberate, decide and then act. Most importantly, we care. We care about our customer. We care about our company. We care about our team. There will be long days and incredible challenges.

 

We are blazing a trail in an industry that hasn’t changed in nearly a century, and that doesn’t scare us (well, not all the time) -and even when it does, it doesn’t stop us, it energizes us.

 

Do you see yourself here? Read on.

 

Who you are

 

You are a tech savvy self-starter that will look for any opportunity to optimize work processes, create valuable features for our team, and improve our Salesforce usage to keep it up and running. You get energized by the thought of being the first person in the company in this type of role & you welcome the challenge. Working cross-functionally and balancing stakeholders comes naturally to you, and you are able to manage ambiguity when needed. You stay up to date on future Salesforce releases and are curious about new/future Salesforce technologies. 

 

You ideally have 3+ years in an equivalent position with a solid understanding of Sales, Support, Marketing and Operations business processes. We would be really impressed if you have experience working in a dynamic fast-paced startup/scaleup environment. 

 

What the role is

 

In this Salesforce Administrator position, you will be responsible for tasks ranging from helping users develop reports and maintain data quality to creating workflow automations, adding fields, and running backups. Being the first Salesforce Administrator hire at Drizly, you will bring a significant amount of new Salesforce knowledge to the team. Working closely with the Internal Tools Product Manager, you will develop solutions to existing challenges our Salesforce users are experiencing. In addition to communicating well with these users to build new features, you will successfully iterate based on their feedback and business needs. This includes collaborating with salesforce users on enhancements and new features based on their feedback and business needs.

 

Please note: this role can be performed remotely anywhere in the United States with the exception of Colorado.

In this role you will:

 

  • Design and implement features within Salesforce with guidance from stakeholders and product
  • Have technical ownership of the entire Salesforce instance including:
  • Security
  • Field/Object Management
  • Automations (Flows, WorkFlow Rules, Process Builders)
  • Own user training and create and maintain business process documentation
  • Own Report/Dashboards and data analysis
  • Research Salesforce tri-annual releases and implement useful features
  • Have the following certifications:
  • Salesforce Certified Administrator (Required)
  • Salesforce Platform App Builder Certifications (Required)
  • Salesforce Platform Developer (Preferred)
  • Salesforce Service Cloud (Preferred)
  • Salesforce Sales Cloud certifications (Preferred)

 

The Other Stuff:

  • Competitive salary
  • One-on-one professional coaching with an external expert
  • Health, Dental and Vision Insurance
  • Flexible vacation policy
  • 401(K) Plan with Employer Match
  • Equity
  • Added perks

 

 

You do you.

 

Drizly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

 

 

BEFORE YOU APPLY...

 

We ask that you please remove all identifying information from your resume before you upload it on the next page in an effort to help us remove unconscious bias from our resume review process. Drizly is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices.

 

Identifying information includes your name, photos, LinkedIn URL, email address and more.

 

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Location

334 Boylston Street, Boston, MA 02116

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