Director, People Programs and Operations at Rapid7

| Greater Boston Area
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Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

 

Our Mission

By continuously improving our technology, stemming the creation of risk in the community, and making security more usable and accessible, Rapid7 enables technology professionals to gain the clarity, command, and confidence they need to safely drive innovation and protect against risk. Our product suite helps organizations to quickly predict, deter, detect, and remediate attacks and obstacles to productivity.

The Opportunity

The People Strategy team is, at its core, obsessed with bringing out the best in our people to encourage growth within themselves and for Rapid7. We believe that our people are the lifeblood of our company and central to achieving our mission. Sound like something you want to be part of? We may just have the right opportunity for you!

As we continue to evolve and grow as a company, Rapid7 is looking for an innovative leader that will drive the People Programs and Ops team and help us take our commitment to the development of our people, managers and leaders to the next level. As the Director of People Programs and Operations, reporting to the VP of People Strategy, you will be a key leader in the achievement of this mission through a focus on impactful talent programs, seamless processes and value added analytics. As a key member of the People Strategy leadership team, you will have the opportunity to drive operational excellence and help us scale our approach to the development of our people and teams to create a platform to provide exceptional career experiences for all of our people today and in the future.

The People Strategy and People Development teams work hand in hand to create innovative talent management programs, practices and learning content (Manager Effectiveness program, Leadership Development program, Career Development Plans, 9 Box, Continuous Feedback process) aimed at strengthening our leadership/management bench and unlocking the potential of our people while keeping a keen focus on our culture and core values. In this role, you will work closely with the team to develop, enhance and implement these people programs, measure their impact and optimize our internal processes to enable fast paced growth. 

Job Requirements

What The Role Will Look And Feel Like:

  • Work with the People Development and People Strategy teams to build and manage scalable impactful talent programs

  • Utilize people data to tell the story of the employee lifecycle at Rapid7 and understand the impact of people programs on the employee experience

  • Shape and lead communication and roll-out strategies for large-scale program and process evolutions to ensure employee engagement

  • Partner with the Total Rewards team to ensure the effective utilization of Workday and systems in our Talent Development strategy

  • Work with the current team to program manage the Manager Effectiveness Index initiative, aimed at assessing the experience of our people with their people managers

  • Lead and execute against the Data Analytics and Reporting workstream of the Manager Effectiveness Index initiative

  • Collect and analyze people data (retention, exit interviews, Management Effectiveness, tenure, feedback) to help iterate, scale and inform next steps from both a learning and a people strategy perspective

  • Work to analyze and understand turnover data and exit interviews to partner with the People Strategy team and develop insights and build actionable strategies to improve retention and engagement of our top talent

  • Work with the Total Rewards team and the People Strategy leaders to build and enhance data dashboards that can provide business leaders with insights to help drive effective business decisions

  • Work with the current People Program and Ops team to ensure streamlined, optimized and evolving processes within the People Strategy team and clean integration points with the Total Rewards and Talent Acquisition teams 

  • Be a thought partner and work collaboratively across the PS and PD teams in order to propel our and the company's goals forward

  • Embody Rapid7 core values in how you lead and manage through complex and challenging situations

 

Personal Characteristics:

  • 7 - 10 years of professional work experience in People Strategy with progressive experience in Talent Management, Performance Management, Data Analytics, project/program management and process improvement

  • Bachelors of Arts or Science required

  • Experience developing people and managers required

  • Strong desire and proven success in finding innovative solutions to how we build programs that create impact for our people

  • Experience using Workday as the platform to execute talent management programs, practices and learning content

  • Experience with leading programs all the way from idea through implementation, including managing through challenges and change

  • Strong critical thinking and problem solving skills to evaluate current state, find opportunities for improvement and develop a roadmap to bring people along and execute

  • Leads teams with a learning mindset - you encourage your team to try something different and learn from mistakes

  • Proactive, self-motivated and has a strong work ethic 

  • Has an amazing attitude – personable, approachable, and always eager to help

  • You are an amazing communicator and collaborator, able to effectively work with discretion and sensitivity across multiple teams

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.

David

Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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