Commercial Programs Manager at Rapid7

| Greater Boston Area
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Rapid7 is a leading provider of security data and analytics solutions that enable organizations to implement an active, analytics-driven approach to cyber security. We combine our extensive experience in security data and analytics and deep insight into attacker behaviors and techniques to make sense of the wealth of data available to organizations about their IT environments and users. Our solutions empower organizations to prevent attacks by providing visibility into vulnerabilities and to rapidly detect compromises, respond to breaches, and correct the underlying causes of attacks. Rapid7 is trusted by more than 9100+ organizations across 125 countries, including 52% of the Fortune 100. To learn more about Rapid7 or get involved in our threat research, visit

The Opportunity 

The Commercial Programs Manager reports to the VP of Commercialization and Market Development and is responsible for driving and ensuring the success of critical commercial pilot offerings and program execution. Specifically, the programs in focus range from the launch of new market pricing to guiding Rapid7’s rollout of new commercial capabilities. In this role you’ll serve as a change agent to help Rapid7 launch, grow, and execute on new commercial programs, thereby helping us become one of the most successful and highly respected technology companies in the world. 

In this role your core responsibilities include the program management of multiple cross-functional initiatives, and we're looking for someone who can bring strong analytical and problem-solving skills to further drive program success. Beyond just executing on a strong program management foundation, you ‘think like an owner’ and apply curiosity and critical thinking to ask the ‘why’ of how programs are structured as well as the ‘what’ on key learnings and findings in the process.

With its focus on commercial programs, significant experience with go-to-customer dynamics (working with sellers, channel partners, and customer support) and systems (e.g., Salesforce) is essential for success in this position. We are looking for someone with a high EQ, strong problem-solving skills, and a great program management foundation who can think strategically and analytically about business processes and complex systems. If you’re a self-starter, comfortable with ambiguity, have strong attention to detail, and will have an aptitude for structuring and managing agile programs, then this is the role for you.

In this role you will: 

● Manage strategic programs to determine program structure, schedule, issue resolution, status tracking & reporting; risk & escalation management; executive updates & communication 

● Work with cross-functional stakeholders to collect, document, synthesize and report on different perspectives regarding a program’s progress and challenges

● Drive change management and insights surfaced during the execution of each program by teaming closely with other members of the Commercialization Team

In return you will bring: 

● 8-10 years of relevant experience in product marketing or project management at a SaaS company required

Strong understanding of how SaaS products go to market, including pricing

Demonstrated program management experience with cross-functional strategic initiatives driving transformative change 

● High EQ and ability to connect, listen and understand different perspectives from college graduates through executive leadership 

● Detail-oriented with excellent analytical capabilities and the ability to translate insights into executive recommendations 

 Experience working closely with key commercial stakeholders (sellers, channel partners, customer support) and with key commercial systems (e.g., Salesforce)

● Non-hierarchical in nature and disposition

Intellectual curiosity and the ability to solve problems and work collaboratively 

● Experience in creating agile-based program frameworks

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM


Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.


Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.


Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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