Change Enablement Specialist
Company Description
Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.
The Opportunity
Are you skilled at building playbooks and training guides? We’re looking for a creative, mission-driven professional who understands that managing change is about enabling and empowering - not “checking boxes”. Are you passionate about change management and looking to work with a team of insanely curious and passionate leaders? Whether you’re new to the field or have a few years under your belt, this role will provide the exposure you need to advance your career.
The Change Enablement Specialist will work directly with the VP, Change Management supporting organizational strategy through the development of a change management toolkit that will enable leaders and contributors, at all levels of the organization, to drive change and substantially impact business outcomes. If you want to play an integral role in enhancing organizational effectiveness and helping leaders solve tough organizational challenges then this role is for you!
How you will drive Impact
Participate in and/or lead the development of deliverable content that supports the organization’s change strategy.
Assist leaders in identifying stakeholders and assessing the degree of change
Develop current and future state assessments and diagrams (including, but not limited to process flows)
Identify and surface interdependencies across program workstreams
Work closely with stakeholders to conduct change impact assessments
Collaborate with cross-functional teams to understand the magnitude of the impacts
Support the design, development, delivery and management of communications and tools, including playbooks and templates
Draft communications with clear, concise messaging appropriate to the stakeholder group(s)
Provide support in the development of change management tools and learning strategy (i.e. curriculum development, content development, tip sheets, guides, FAQs)
Support delivery of workshops and/or training
Assist leaders to ensure that approaches to change initiatives align with the corporate strategy
What your experience looks like
Build creative communication and training materials; including dynamic presentations and playbooks
Ability to manage and prioritize multiple tasks in a fast-paced environment and to work as part of a geographically dispersed team
Professional demeanor and presentation and possess excellent listening skills
Understands how to apply change management strategies to effectively engage and influence stakeholders
Demonstrated ability to employ research and analytical thinking. Qualitative data collection is essential!
Strong oral and written communication skills, including presentation skills
Excellent relationship building and collaboration skills
Written communications and training content design and development experience
Proficiency in Word, Excel, PowerPoint, G Suite
Bachelor's Degree
2+ years Change Management or Training experience
1+ years Consulting or Project Management experience preferred