People Operations Specialist

Why this role?
We are looking for a People Operations Specialist who lives at the intersection of service delivery and process optimization. In this role, you will spend half your time supporting our 1,000+ global employees with high-touch operational support, and the other half "building the future" by automating those very processes.

The ideal candidate is someone who is customer-first and happy to get into the details but who questions manual, repetitive tasks and has the technical curiosity to build an AI-driven or automated solution to fix them.

1. Global People Operations Support (50%) — "The Business as Usual"

• Lifecycle Management: Act as a primary point of contact for global employee inquiries, managing the employee lifecycle from seamless onboarding to thoughtful offboarding.

• Global Compliance & Data: Maintain our HRIS (Workday) with clinical accuracy, ensuring global data integrity and compliance with regional labor laws.

• People Advisory: Support Talent Business Partners (TBPs) and managers with standard operational needs, including data changes and internal transfers.

• Documentation: Owns relevant internal documentation, ensuring all policies and procedures are up-to-date and easily accessible for a global workforce.

2. Optimization, Automation & Projects (50%) — "The Future of Ops"

• AI Chatbot Product Ownership: Ongoing ownership of our HR Chatbot. You will use your "BAU" experience to identify the most common employee questions and build the logic/knowledge base to automate those answers.

• Process Automation: Audit current manual workflows (e.g., contract generation or document retention) and implement automated triggers and workflows to reduce administrative burden.

• Project Management: Lead various, cross-functional People projects to increase the full People Team’s efficiency and service.

• The "Feedback Loop": Use data from employees, managers, and TBPs to identify operational bottlenecks and pitch/execute projects that solve them.

• Experience: 2+ years in a People Ops or HR Generalist role, with a proven track record of moving from "doing the work" to "improving the work."

• Global Mindset: Experience supporting employees across multiple time zones and understanding the nuances of global HR operations.

• Systems Fluency: You are a "power user" of HR tech, able to propose enhancements to key business processes that rely on technology. 

• The Automation Itch: You have experience (or a high aptitude) for tools and automation builders to streamline workflows.

• Tech Background: Experience in a fast-paced company environment.

• Project Management: Familiarity with project management methodologies to manage your 50/50 split effectively.

Annual Base Salary Range: $70,000 – $85,000.

Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors. Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors. Depending on role eligibility, your offer may also include bonus/commission and/or equity incentive awards. Our Total Rewards program includes, but is not limited to, a 401(k) retirement plan, paid time off, and health, dental, and vision insurance.
 

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We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

- Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development

- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers

- Health benefits, employee assistance plans, and annual wellness allowance

- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances