Senior Total Rewards Operations Manager at Rapid7

| Greater Boston Area
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Company Description

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. ​With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. ​Learn more at

The Opportunity

We are seeking a highly motivated Senior People Operations Manager, a new role reporting to our VP of Total Rewards. This position offers a great opportunity to join an amazing Total Rewards’ team to manage, evaluate and continuously improve processes and systems that touch employee data for our rapidly growing company. You will play a critical role in designing, developing and implementing the infrastructure we need to scale for future growth. This role has a balance of exciting global projects while building out the people operations architecture in Total Rewards to scale our distinctive culture and focus on creating the experience of a lifetime for employees. 

What you will do

  • Look for opportunities to improve the employee experience at the various touch points during the employee lifecycle related to Total Rewards and employee onboarding as well as provide the tools to support managers and potentially expand self-service capabilities. Collaborate with various teams to gather ideas, work through design and to implementation.

  • Design and oversee Company’s approach for maintaining employee information, remaining compliant, ensuring integrity, confidentiality and security of employee data. Participate in the continuous development, configuration, and improvement of Workday to ensure effective integration of payroll, benefits, compensation and employee data.

  • Support the creation of insightful reporting (data analytics) on Benefits, Compensation and management activities especially for senior management and Board of Directors.

  • In close partnership with all of People Strategy as well as Finance, Legal, IT and others continuously seek opportunities to optimize and automate processes.

  • Participate in the review of new locations and manage the necessary review and set up to support the opening of a new location or evaluation of a new location.

  • Partner with Sr Manager of Talent Acquisition Operations in support of an optimized Workday Recruiting system and positive candidate experience. Collaborate closely with Sr Manager of People Programs and Ops in support of scaling talent management programs. 

  • Participate in M&A activity from project managing to integration as well as other cross functional projects.

  • Provide support on international mobility for transfers between countries as far as it related to Total Reward programs.


  • Proven ability to convert ideas into solutions and execute on continuous process improvements that are people driven and promote the employee experience of a lifetime.

  • Bachelor’s degree or equivalent education and experience. 7+ years’ work experience in People Operations and/or Total Rewards (Comp/Benefits/HRIS) in the hi-tech industry.

  • Experience working closely on Total Rewards initiatives and with international mobility programs as well as experience with Workday a plus.

  • Flexibility and comfort with ambiguity and shifting priorities; the ability to adapt to a fast-paced, rapidly-growing and innovative business where prioritization, efficiency and a creative approach to solving problems are key.

  • Passion for creating process improvements and leading process design projects where the focus is on the employee experience.

  • Superior collaboration, project management abilities, and attention to detail. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM


Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.


Senior Brand Storyteller

What are some things you learned at the company?

When we talk about being a moose and impact together, what we are saying is that we support each other on our journey forward. We actively look for ways to collaborate, strengthen our ideas and learn from each other, no matter what department you may be in at Rapid7.


Global Director of Sales Engineering

What are Rapid7 Perks + Benefits

Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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