Workplace Experience Coordinator at Rapid7

| Greater Boston Area
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Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8,000 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our disruptive technology and incredible company culture.

As Rapid7’s Workplace Experience Coordinator, you’ll deliver rockstar customer service on a daily basis by creating a warm and welcoming atmosphere for all of our guests and employees.

  • Answering and forwarding phone calls to the main office line

  • Greeting guests

  • Making our office a place our coworkers and guests love to come to

  • General upkeep of all office common areas

  • Incoming and outgoing shipping needs for the office

  • Management of security processes (such as sign-in and visitor badging, new hire badges, employee temp badges)

  • Management of existing and new vendor relationships

    • Invoicing and Purchase Orders

    • Performance Management

  • Lead the local new hire experience

  • Planning and executing all events and office vibe projects

  • Enacting Emergency Preparedness plans, and keeping them up to date

  • Office communication hub - if it isn’t our team, we will connect you with the right one!

  • Management of office supplies

You should have…

  • An amazing attitude – personable, approachable, and always eager to help

  • The ability to multi-task and demonstrate attention to detail

  • A proactive work ethic - take ownership of your work!

  • An eagerness to learn. Take feedback well, and apply it

  • A desire to work both independently and on a team

It would be great if you have…

  • Experience in a corporate setting is preferred but not required

  • Experience in Google Apps is preferred

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Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants, bars and public transport close by.

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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