Recruiting and Candidate Experience Coordinator
Recruiting and Candidate Experience Coordinator
About Us:
Rapid7 is breaking down silos and transforming how Security, IT, and DevOps teams work together to drive secure innovation. Our analytics and automation cloud, Rapid7 Insight, provides the shared visibility, intelligence, and connected workflow these teams need to manage the vulnerabilities, threats, and performance issues that put their organizations at risk. With more than 7,100 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture.
About the Opportunity:
We hear time and time again that employees are a company’s biggest asset, and Rapid7 is no exception. How do we make sure we hire the best and brightest people out there? This is where you come in. The Recruiting and Candidate Experience Coordinator will represent Rapid7 to the external world. You will play a meaningful role as a brand ambassador, managing interview logistics between potential hires and hiring teams across North America. You will partner with internal teams to maintain clear communication and a consistently high standard throughout the entire interview process.
What You'll Do:
Schedule phone screens, video conferencing and onsite interviews
Facilitate onsite interviews and pre/post-interview debrief meetings
Make sure a positive experience is had by everyone involved, from the minute the candidate comes through the door
Encourage interviewer completion of feedback and distribute to appropriate partners
Provide updates to candidates regarding their applicant/interview status as needed
Develop strong client and stakeholder relationships (hiring managers, business partners, recruiters) and maintain effective communication channels
Draft and extend offer letters
Additional support to the recruiting and People Strategy team as needed
Who You Are:
Energetic, enthusiastic, and extremely organized.
A voice of the candidate experience. You’re able to establish best practices and figure out what works best, and what needs improvement.
Detail-oriented; you’re flexible and can handle simultaneous projects with moving parts in a demanding and fast paced environment.
Ability to effectively prioritize and be inventive.
Able to work with evolving systems and structures, demonstrating the flexibility to adapt to changing environments and regulations.
Ability to take initiative and work independently.
Requirements:
Experience in a people facing role where quality interactions and customer experience is paramount.
Ability to balance multiple priorities and complete work under deadline.
Innovative mindset, always looking to improve processes and establish new programs to enhance customer experience.
Positive attitude with a disposition that is amenable to pitching in wherever necessary.