Supports and maintains automated laboratory workflows and instrumentation across clinical lab sites. Provides technical troubleshooting, coordinates maintenance, implements new equipment functionality, completes performance qualifications, analyzes equipment metrics, investigates deviations, supports corrective actions, trains laboratory staff, and maintains SOPs and quality records while ensuring CLIA, CAP, NYS-DOH, and ISO compliance.
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
What You’ll Do:
- Work with department managers to repair/adjust/update software settings for existing automated workflows in a complex, rapidly-evolving clinical laboratory at multiple sites.
- Provide technical support for liquid handlers and other lab instrumentation, and coordinate with third-party support engineers as needed.
- Collaborate with Clinical Lab, QC and Lab Automation teams to coordinate, schedule and perform non-routine maintenance of instrumentation.
- Help create and implement new equipment functionality for use by Tempus R&D and clinical lab staff while maintaining CLIA/CAP/NYS-DOH/ISO compliance.
- Complete Performance Qualifications (PQs) for all clinically approved molecular laboratory equipment.
- Collect and help analyze equipment metrics.
- Investigate equipment related issues and help facilitate and implement corrective and preventative actions.
- Interact with lab management and testing personnel to provide equipment training, troubleshoot equipment issues, and prioritize QC tasks.
- Report significant equipment findings/deviations and system deficiencies to lab management, as appropriate.
- Update SOPs and equipment records within the document control system, including creation/ revision/ review of internal SOPs and other quality documentation.
Qualifications:
- B.S. or M.S. in Bioengineering, Biotechnology, or other applicable Life Science, with 2-6 years experience in programming or building automation systems in a pharmaceutical, biotechnology, or clinical laboratory.
- Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy.
- Proven ability to learn new skills quickly and adapt to new processes smoothly.
- Moderate experience with Microsoft Excel and/ or Google Sheets.
- Previous experience in a clinical lab regulated by CAP/ CLIA/ NYS, highly desirable.
- Good time management skills.
- Experience with, and Tecan Liquid Handlers, highly desirable.
CHI: $32.00-$37.00
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tempus AI Cambridge, Massachusetts, USA Office
Tempus AI Boston - Tempus Office Office
Our Cambridge office is a co-working space right in the heart of Kendall Square, surrounded by restaurants, cafés, and easy access to the Charles River and nearby transit.
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