Jobs at Liberty Mutual Insurance

Design and implement software for prototypes and production applications within an agile engineering team. Collaborate with business, marketing, and UX partners; contribute to product ideation, rapid prototyping, data analysis, user interfaces, custom algorithms, and emerging technology experiments. Participate in hackathons, meetups, and technical learning opportunities while helping develop innovative insurance technology products.

Leads product research and development for emerging mobility insurance products. Designs manuscript coverage for autonomous vehicles, teleoperation, platform liability, and mixed fleets; drafts policy forms, prepares filings, assesses compliance, and analyzes competitor offerings. Coordinates cross-functional initiatives with underwriting, claims, legal, actuarial, pricing, and strategy teams to develop scalable coverage solutions, support new business, and expand the mobility product portfolio.

An 11-week technology internship embedded within Liberty Mutual engineering teams. Interns work on real customer-facing and backend software projects, gaining experience with modern engineering practices, AI-assisted development tools, agile planning, coding, testing, and delivery. Candidates must be pursuing a bachelor's degree in a technical discipline, have coding experience, understand software development fundamentals, and be authorized to work in the United States.

Handles inbound calls and warm leads to assess customers’ insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. The role includes paid licensing and training, customer consultation, sales closing, and maintaining accurate records. Employees must complete a remote training program, obtain a Property and Casualty license, work a specified weekday and weekend schedule, and maintain a compliant home office with wired high-speed internet.

Entry-level technology program participants complete a six-month training and development experience before joining an engineering team. They build, test, and debug software, contribute to agile projects, practice code quality and security, learn modern architecture, and use AI-assisted development tools. The program emphasizes mentorship, collaboration, continuous learning, systems thinking, and delivering customer-focused software solutions.

Develop and maintain full-stack software for third-party integrations in an agile environment. Responsibilities include designing scalable APIs and AWS cloud-native components, translating requirements into technical solutions, leading feature implementation, troubleshooting system-level issues, documenting decisions, and improving performance, quality, and efficiency. The role requires collaboration with product owners and distributed engineering teams, along with the ability to communicate technical decisions to non-engineers.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty coverage, and converts prospects into policyholders. The role includes paid licensing and sales training, customer service, lead conversion, and representing the Liberty Mutual brand. Employees must work scheduled weekday and weekend shifts, maintain a suitable home workspace with high-speed wired internet, and obtain a Property and Casualty insurance license after hire.

Investigates and processes commercial insurance claims within assigned authority limits. Responsibilities include determining coverage, assessing damages and losses, setting reserves, negotiating settlements, documenting claim files, communicating with insured parties and agents, and identifying fraud or subrogation opportunities. The role requires strong organization, communication, customer service, technology, and claims-handling skills, with potential multi-state licensing requirements.

Provide actuarial and analytical support for pet insurance products, including rate indications, filings, profitability analysis, trend research, and rate strategy recommendations. The role involves manipulating data, building simple models, communicating findings to stakeholders, supporting cross-line initiatives, and improving actuarial processes. Participants rotate through actuarial disciplines while progressing toward ACAS or FCAS and completing required Casualty Actuarial Society exams.

Architects and develops Guidewire PolicyCenter solutions, integrations, configurations, and Gosu applications. Leads technical design, cloud deployment, API and event-driven architecture, CI/CD, observability, testing, troubleshooting, and platform modernization. Collaborates with architects, stakeholders, DevOps, and engineering teams to establish technical standards, document solutions, and deliver scalable insurance technology solutions using Guidewire Cloud Platform and modern cloud-native technologies.

Handles inbound calls and warm leads to consult customers on insurance needs, recommend appropriate Property & Casualty coverage, and convert prospects into policyholders. Completes paid licensing and sales training, represents the Liberty Mutual brand, maintains strong customer relationships, and meets sales goals. The remote role requires a dedicated workspace, wired high-speed internet, PC proficiency, flexible weekday and weekend scheduling, and residence in an approved state.

Manage complex, litigated commercial general liability and construction casualty claims valued at $500,000 or more. Responsibilities include coverage analysis, liability assessment, investigations, reserving, negotiations, litigation strategy, outside counsel and expert coordination, and settlement decisions. The role requires collaboration with legal, underwriting, reinsurance, product, and subrogation teams, along with mentoring less-experienced claims professionals and contributing to process improvements.

Develops AI and machine learning prototypes for insurance applications using Python, large language models, NLP, retrieval-augmented generation, agentic AI, information retrieval, and computer vision. Collaborates with data scientists and engineers on ideation, product design, algorithm development, data analysis, and experimentation in an R&D environment.

Supports Liberty Mutual Investments initiatives across financial products, data and analytics governance, investment products, operational strategy, and strategic execution. Responsibilities may include dashboard enhancement, automation opportunity analysis, data governance, product requirements, Agile delivery, process documentation, reporting, stakeholder communications, change adoption, and development of playbooks and process maps.

Configures and enhances SAP PaPM solutions supporting finance allocations and month-end close processes. Responsibilities include translating business requirements into SAP configurations, conducting unit and integration testing, troubleshooting defects, documenting specifications and test results, supporting implementations and cutover activities, and assisting production users. The role collaborates with technical and business stakeholders and contributes to system optimization within an agile delivery environment.

Owns the roadmap and backlog for pricing tools, gathers requirements, and coordinates delivery with data science engineering teams. Develops and maintains Earnix and SAS pricing tools, analyzes premium mismatches, resolves defects, conducts quality control, and supports rating program rollouts. Uses Python, SAS, Excel, and related technologies for pricing analysis and tool development. Collaborates with cross-functional partners, presents results, and supports knowledge sharing and process improvement.

Senior Software Engineer responsible for end-to-end full-stack software development, scalable API design, AWS cloud-native implementations, technical feature leadership, system-level problem solving, and continuous improvements to performance, quality, and efficiency. The role collaborates with product owners and engineers in an agile environment, translates client requirements into technical designs, and supports third-party integrations.

Own product strategy, roadmap, backlog, and prioritization for Liberty Mutual’s intelligent automation and orchestration ecosystem. Partner with business, engineering, architecture, security, and operations stakeholders to define customer-focused capabilities, manage dependencies, and guide agile delivery. Monitor product health metrics, risks, compliance, and outcomes while communicating decisions and progress to leadership. Drive continuous improvement, customer value, platform alignment, and outcome-focused product practices across squads.

Supports Liberty Mutual’s Corporate Catastrophe Risk Assessment Group through catastrophe modeling software, data collection, quantitative analysis, and process improvement. The six-month co-op includes real-world risk management projects, hands-on training, and mentorship. Candidates must be full-time undergraduate students available January through June 2027, authorized to work in the United States without sponsorship, and familiar with information systems, software applications, Microsoft Word, and Excel.

Entry-level rotational actuarial program involving reserving, pricing, modeling, and analytics across personal and commercial insurance lines. Participants complete three 18-month rotations, receive technical training and mentoring, and develop skills for solving business problems involving risk and uncertainty. Candidates need a relevant bachelor’s degree, strong analytical and communication skills, leadership experience, commitment to the ACAS designation, and at least one passed actuarial exam.