Jobs at Liberty Mutual Insurance

Underwrite complex energy accounts within delegated authority across oil & gas, pipelines, power generation and renewables. Evaluate technical exposures using loss histories, engineering reports and operational data; set terms, limits, deductibles and reinsurance. Manage broker/client portfolio, provide analytics to inform pricing and appetite, collaborate with Claims/Actuarial/Engineering/Legal, mentor junior underwriters, and support product development and industry engagement.

Configure and support SAP PaPM to meet finance requirements: map business needs, configure system settings, perform unit/integration testing, troubleshoot defects, document specs, support implementations and month-end close, and collaborate with stakeholders on testing and system optimization.

Build and scale continuous monitoring and anomaly detection for Personal Lines Auto pricing programs. Analyze large datasets to detect issues, improve data quality, automate reporting, create dashboards and frameworks, and communicate findings to technical and business stakeholders. Partner cross-functionally to investigate root causes and support program-level monitoring for launched pricing programs.

Handle inbound and warm sales leads remotely, consult customers on Property & Casualty insurance needs, match products to customer needs, close sales, complete paid licensing and training, and meet scheduling and workspace requirements.

Handle inbound and warm sales leads remotely, consult customers on Property & Casualty insurance needs, match products to convert leads to policyholders. Complete paid training and licensing, work scheduled shifts (including weekends), meet W@H technical requirements, and use provided equipment while meeting performance and sales targets.

Provide consultative property loss control services including on-site evaluations, data-driven risk assessments, and implementation of service plans. Coach junior consultants, develop technical resources, identify new business opportunities, and maintain industry relationships. Regular travel across New England required.

Manage a caseload of routine to moderately complex workers' compensation claims: investigate coverage and liability, assess damages, set and adjust reserves, negotiate settlements within authority limits, and collaborate with claimants, policyholders, attorneys, and specialists. Training includes required travel and ongoing attendance expectations.

Configure and support SAP reporting within the Record-to-Report OneGL program. Build CDS views, develop/configure reporting solutions, create test scripts, troubleshoot defects, support month-end close, and collaborate with onshore/offshore teams for implementation, enhancement, and training.

Lead underwriting for emerging mobility products (ridehail, delivery, autonomous vehicles). Develop insights, underwrite commercial auto, workers' comp and GL, collaborate on cross-sell opportunities, curate a profitable diversified book, sustain broker relationships, and define underwriting processes. Use analytical, communication, and negotiation skills to evaluate complex risks and shape Liberty Mutual's mobility strategy.

Design, build and modernize cloud-native services and scalable APIs in an agile team. Collaborate with product and engineers, prioritize user needs, ensure quality via test- and behavior-driven development, and improve performance, reliability, and efficiency.

Handle inbound calls and warm leads to consult customers on insurance needs, recommend Property & Casualty coverage, close sales, complete required licensing, participate in paid remote training, and maintain a professional work-at-home setup with mandated wired high-speed internet.

Lead the evolution of Anaplan into a cohesive enterprise planning platform. Define architecture standards, integrations (Snowflake/IDMC/AWS), governance, roadmaps, and mentor teams. Provide technical oversight, incident support, and drive adoption of best practices, security, reliability, and AI inclusion in planning.

Handle inbound insurance leads, consult customers on coverage needs, convert leads to policyholders, complete paid licensing and training, meet shift and W@H requirements, and use persuasive, customer-focused sales techniques without cold calling.

Lead design, development, and maintenance of cloud-hosted Claims and Policy Center applications. Collaborate with distributed engineers, architects, and vendors in an agile environment to improve performance, solve complex system problems, enforce technical standards, and implement secure, scalable microservice and event-driven solutions using modern web frameworks and cloud technologies.

Handle inbound and warm insurance leads, consult customers on Property & Casualty coverage, convert leads to policyholders, complete paid licensing and training, work remotely on set shift schedule, and meet performance targets using provided computer equipment and a dedicated home workspace with wired high-speed internet.

Investigate and process commercial auto physical damage claims for rideshare accounts within authority limits. Assess coverage, establish reserves, prepare or review damage estimates, negotiate settlements, document files, and coordinate with appraisers, SIU, subrogation, and agents. Provide timely customer interaction and flag potential fraud or subrogation.

Handle inbound/warm insurance sales leads, consult with customers to recommend Property & Casualty coverage, close policies, and meet scheduling and work‑at‑home requirements. Participate in paid training and licensing, follow shift schedules, use provided equipment, and maintain performance and customer‑centric sales standards.

Handle inbound and warm insurance sales leads remotely: consult customers, recommend Property & Casualty coverages, and close policies. Participate in paid training and licensing, follow prescribed schedules and W@H requirements, and meet sales and performance targets.

Handle inbound insurance sales leads, consult customers on coverage needs, close policy sales, complete paid licensing and training, meet scheduled shift requirements, and maintain a professional remote workspace and required equipment and connectivity.

Lead operational integrity and vendor relationships for LMI's loan book of record. Oversee daily loan administration, reconciliations, vendor and agent bank coordination, KPI governance, risk controls, and process automation. Partner with Technology, Data, Finance, and stakeholders to scale operations and drive continuous improvement across multi-system loan platforms.