Jobs at Liberty Mutual Insurance

Supports portfolio planning and operational analytics for auto insurance program delivery. Analyzes capacity, forecasts, rollout sequencing, dependencies, and performance metrics; builds dashboards, schedules, and reporting tools; conducts scenario analysis; and recommends delivery trade-offs. Partners cross-functionally with program management, state management, data science, and technology teams to maintain realistic roadmaps and improve planning workflows using Power BI, Power Apps, JIRA, Excel, AI, and automation.

Supports personal auto insurance filing strategy through research, analysis, and recommendations. Investigates regulatory and Department of Insurance engagement questions, helps resolve filing-process blockers, contributes to filing playbooks, and improves workflows using AI and other tools. Partners with state management, program management, data science, and delivery teams to scale best practices, improve launch accuracy and speed, and manage complex cross-functional initiatives.

Manages complex commercial energy claims from initial notice through resolution, including coverage analysis, liability assessment, reserves, litigation, settlements, and denials. Coordinates defense counsel, legal, underwriting, reinsurance, and technical experts; oversees high-exposure catastrophic and multi-party claims. Advises leadership on coverage and legal trends, mentors claims examiners, manages confidential claim information, and contributes to process-improvement initiatives.

Research and analyze insurance filing-strategy questions, recommend actionable improvements, support filing playbooks, clear process blockers, and help scale accurate, traceable launches across states. The role partners with state management, program management, data science, and other teams while applying AI-enabled tools to improve workflow quality and speed.

Supports portfolio planning and operational analytics for multi-state auto program rollouts. Develops capacity forecasts, rollout schedules, scenario analyses, performance metrics, dashboards, and reporting to guide sequencing, trade-offs, and delivery decisions. Partners cross-functionally with state management, program management, data science, and technology teams while using AI, Power BI, Power Apps, JIRA, and Excel to improve planning workflows and reporting. The role requires strong analytical, organizational, communication, and stakeholder-management skills, plus insurance knowledge.

Configure and enhance SAP finance reporting capabilities within the OneGL Record to Report environment. Responsibilities include analyzing requirements, designing solutions, developing CDS views and reports, documenting standards, coordinating dependencies, creating test scripts, researching defects, supporting production users, and assisting with implementation, cutover, training, and transition activities.

Develop top-down US credit market views and translate them into portfolio positioning, relative-value recommendations, and asset allocation. Drive credit beta, risk/return frameworks, scenario analysis, cross-asset integration, market monitoring, thematic research, and clear decision-oriented communication to senior leadership and investment committees.

Develop large-scale full-stack consumer applications that protect customers and mitigate fraud and cyber risk. Collaborate with product and design teams in an Agile environment, applying customer-centric design, system architecture, cloud engineering, API integration, CI/CD, and continuous improvement practices. Build solutions using React, Node.js, GraphQL, AWS, and serverless technologies while communicating technical decisions to non-engineers.

Own the strategy, roadmap, backlog, delivery, governance, and business outcomes for Liberty Mutual Investments’ Enterprise Data Management portfolio. Lead security, pricing, reference, issuer, FX, and cash-flow data capabilities; improve quality, availability, automation, and operational stability. Coordinate Product, Technology, Operations, Accounting, Data, and vendors while managing dependencies and incidents. Drive modernization and responsible AI adoption across data operations, exception handling, testing, support, and self-service in a regulated investment environment.

Leads complex data engineering initiatives for global cybersecurity analytics. Designs data architectures, ingestion pipelines, governance standards, and quality processes; collects and transforms large datasets; develops Power BI visualizations; improves data reliability and accessibility; documents systems; advises stakeholders; mentors team members; and responsibly applies AI tools to improve workflows while protecting confidential data.

Leads enterprise program enablement for Liberty Mutual’s employee engagement initiative. The role develops scalable tools, playbooks, governance standards, reporting infrastructure, and operating rhythms; manages cross-functional workstreams; aligns stakeholders; tracks milestones and risks; and uses data, feedback, dashboards, and automation to improve adoption and execution. The Senior Program Manager partners with HR, Communications, Operations, Data, Technology, and business leaders in a matrixed environment.

Leads a team supporting actuarial filings, rate changes, product initiatives, and regulatory negotiations for personal auto insurance. Provides pricing and product development analysis, state-level actuarial recommendations, data-driven insights, and subject matter expertise. Oversees five actuaries and analysts, improves processes, conducts ad hoc data deep dives, and communicates technical actuarial concepts to regulators and internal stakeholders.

An 11-week technology internship embedded with Liberty Mutual engineering teams. Interns contribute to customer-facing applications and backend solutions, using modern engineering practices and AI-assisted development tools. Responsibilities include planning, building, testing, and delivering software in agile teams while developing coding, collaboration, and problem-solving skills under experienced engineers’ guidance.

Principal Software Engineer responsible for designing and integrating full-stack solutions, leading Micro Frontend strategy, building AI-driven workflows, and improving distributed systems, data quality, reliability, security, and performance. The role provides technical leadership, mentors engineers, establishes engineering practices, and collaborates across product, design, platform, security, and data teams in an agile environment.

Investigates and processes commercial auto physical damage claims, determines coverage, evaluates damage, sets reserves, negotiates settlements, prepares estimates, maintains claim documentation, and identifies potential fraud or subrogation. The role requires regular communication with insureds, claimants, agents, and internal teams, with hybrid office attendance twice monthly for employees near designated offices.

Investigates and processes straightforward commercial insurance claims within assigned authority limits. Responsibilities include determining coverage, assessing damages and losses, establishing reserves, negotiating settlements, preparing or reviewing damage estimates, documenting claim files, communicating with insured parties and agents, and identifying potential fraud or subrogation. Requires strong customer service, communication, organization, technology skills, and possible multi-state licensing.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages, and convert prospects into policyholders. The role includes paid Property and Casualty licensing training, customer communication, sales closing, and brand representation. Employees work remotely on assigned schedules and must maintain a professional home workspace with reliable wired high-speed internet. A minimum of two years of sales or service-related experience is required.

The Senior Accountant oversees monthly, quarterly, and annual close processes; prepares financial statements, audit schedules, and reports; researches accounting policies; maintains internal controls; identifies financial-system issues; and drives process improvements. The role may review teammates’ work, support treasury projects, train colleagues, and provide performance feedback while communicating with management and coordinating department initiatives.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages and products, and convert prospects into policyholders. The role includes paid licensing and sales training, customer communication, persuasion, and remote work using company-provided equipment. Employees must work four weekdays and one weekend day, maintain a dedicated workspace and high-speed wired internet, and obtain a Property and Casualty insurance license after hire.

Own the strategy, roadmap, backlog, delivery, governance, and business outcomes for Liberty Mutual Investments’ Enterprise Data Management product. Lead security, pricing, reference, issuer, FX, and cash-flow data capabilities; improve quality, automation, workflows, and operational resilience. Coordinate Product, Technology, Operations, Accounting, Data, vendors, and senior stakeholders. Drive platform modernization, agile delivery, AI-enabled workflows, responsible AI adoption, incident response, and vendor accountability across a complex investment-management environment.