Health Care Service Corporation

HQ
Chicago, Illinois, USA
Total Offices: 5
13,563 Total Employees

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What It's Like to Work at Health Care Service Corporation

Updated on October 13, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's it like to work at Health Care Service Corporation?

Strengths in mission, benefits, and development coexist with challenges in leadership effectiveness, workload intensity, and perceived pay competitiveness. Together, these dynamics suggest an employer with meaningful purpose and strong total rewards whose employee experience varies by team and tolerance for pace and management style.
Positive Themes About Health Care Service Corporation
  • Mission & Purpose: Work is often described as fulfilling due to a focus on expanding access to high-quality, cost-effective healthcare and making a positive impact on members’ lives. This mission orientation appears to foster pride and meaning in day-to-day work.
  • Benefits & Perks: The package includes comprehensive health coverage, retirement programs such as a pension, paid time off, parental leave, flexible work options, and tuition reimbursement. These offerings are cited as attractive for those seeking robust total rewards.
  • Career Growth: Development is emphasized through curated plans, internal learning platforms like Blue University, mentorship, and tuition reimbursement. Employees can advance via promotions, transfers, and professional development opportunities.
Considerations About Health Care Service Corporation
  • Leadership Gaps: Trust and communication issues are raised, including perceived lack of transparency from new leadership and concerns tied to recent layoffs. Leadership effectiveness and clarity of direction are described as weak in several areas.
  • Workload & Burnout: The pace is often characterized as extremely fast, with some roles reporting micromanagement, underwhelming PTO, and burnout (e.g., case management and nursing). These conditions can strain work-life balance and sustainability.
  • Low Compensation: Pay is portrayed as at best market rate or below competitors, with dissatisfaction about total compensation in some areas. Concerns also surface about compensation equity across roles and demographics.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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