Health Care Service Corporation

HQ
Chicago, Illinois, USA
Total Offices: 5
13,563 Total Employees

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Health Care Service Corporation Company Culture & Values

Updated on October 13, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at Health Care Service Corporation?

Strengths in supportive teams, visible inclusion efforts, and accessible learning coexist with challenges in leadership communication, workload pressure, and perceived inequities. Together, these dynamics suggest a values-forward culture that delivers community and development for many while leaving uneven day-to-day experiences that hinge on management quality and role context.
Positive Themes About Health Care Service Corporation
  • Collaborative & Supportive Culture: Feedback suggests employees often experience supportive managers and coworkers, with office culture cited as a high point. Onboarding is frequently described as helpful, with direct managers assisting new hires early on.
  • Authentic & Consistent Values: A stated “culture of caring” shows up in visible inclusion efforts like nine BRGs and community engagement. External diversity recognitions and employee pride in mission indicate values that many experience as real day to day.
  • Learning & Knowledge Sharing: Learning paths such as Blue University, departmental training, BRG activities, and volunteering are highlighted as accessible. Feedback suggests these resources, together with helpful onboarding, support growth and confidence.
Considerations About Health Care Service Corporation
  • Poor Communication: Feedback suggests new management has not clearly articulated vision and direction, and meetings are viewed as an area with significant room for improvement. Reports of leaders speaking negatively about employees further undermine open dialogue.
  • High-Pressure & Micromanaging Culture: Micromanagement, scrutiny in case management, and an extremely fast work pace are frequently described. Nurse burnout is noted despite stated support for work-life balance.
  • Favoritism & Inequity: Concerns include unequal treatment and a need for leaders to treat everyone equally. Claims of lower compensation for minorities compared to less experienced white colleagues reinforce perceptions of inequity.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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