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Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Lead vendor relationships and vendor-run operations for enterprise business systems (Salesforce, SAP, NetSuite, Boomi, Gong, Snowflake). Drive governance, SLAs/SLOs, follow-the-sun support models, DevOps/ITIL operational workflows, CI/CD modernization (Copado), automation and AI initiatives, contract and budget management, and compliance (SOX/ITGC) through performance tracking, QBRs, and continuous improvement.
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Design, develop, and deliver comprehensive learning solutions (eLearning, ILT, vILT, videos, job aids) by partnering with stakeholders and SMEs, applying instructional design and performance improvement models, facilitating training, evaluating program effectiveness, and managing multiple projects in a fast-paced environment.
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Lead operational design and engineering for the data platform: own Snowflake and dbt administration, automate platform operations and CI/CD, monitor platform health and observability, enforce governance and access, optimize performance and costs, and develop AI/agent integrations to enable governed data access for business users.
