Top Remote Entry Level Jobs in Boston, MA

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

The Sales Development Representative will reach out to potential clients, manage contacts, set appointments, and assist the sales team in acquiring new business.

The Product Engineer role involves owning the complete product lifecycle, building features end-to-end across frontend and backend, driving product decisions, and creating scalable systems using modern AI tools. A focus on user experience and speed of delivery is essential.

Negotiations Specialists coordinate efforts to negotiate delinquent accounts, build relationships with external partners, and assist clients in achieving debt relief.

The Sales Enablement Manager will help improve physical operations by enabling sales teams through training, tools, and resources to effectively sell IoT solutions, ensuring they have the knowledge and support needed to address customer needs and succeed in the market.

As a Data Scientist at SentiLink, you'll develop fraud detection models using machine learning, engage in product development, and support analysis across teams. This role emphasizes hands-on technical work and end-to-end project ownership in a fast-paced environment.

Execute full-lifecycle recruiting and strategic passive sourcing across technical and non-technical roles. Build candidate pipelines, partner with hiring managers, conduct talent mapping and competitive research, and support inclusive hiring and candidate experience. Rapidly learn new role profiles and evolve long-term engagement strategies.

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

Act as intermediary between partners/customers and the SOC, providing phone/email/chat support for incidents, explaining SOC findings, leading high-severity calls, troubleshooting product issues, collaborating with internal teams, and creating knowledge base content to improve response consistency and efficiency.

The Customer Support Expert will provide personalized support to customers, resolve their issues, and enhance customer satisfaction through effective communication and relationship-building.