Top Remote Entry Level Jobs in Boston, MA

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, assesses additional verification needs, completes paperwork, updates quality assurance records, transfers calls, and meets departmental performance targets.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Lead hands-on product security architecture across GitLab, including design reviews, threat modeling, systemic risk remediation, security standards, prototypes, and reusable developer guardrails. Partner with engineering and product leaders, secure distributed systems and software supply chains, guide AI coding tool security, mentor security engineers, and influence technical direction through proactive architecture and clear communication.

Support Xero’s partner sales channel by guiding accounting and bookkeeping practices through onboarding, data migration, software implementation, and activation. Deliver one-on-one and group training on Xero and related products, manage stakeholder expectations, schedule virtual and on-site sessions, maintain Salesforce records, and create self-service resources. The role requires frequent travel to partner practices and strong accounting, communication, presentation, and relationship-building skills.

Own the vision, strategy, and roadmap for Vercel’s Dashboard, evolving it into a personalized, agent-powered control plane. Define agent interactions, proactive insights, information architecture, and cross-product design patterns. Partner with engineering and product teams to optimize performance and consistency, while running experiments and analyzing onboarding, adoption, and engagement metrics. The role requires experience building developer-facing dashboard or control-plane products, with strong product design, analytics, and AI perspectives.

Designs and maintains large-scale production infrastructure across Linux, Windows, VMware, OpenStack, Docker, and Kubernetes environments. The role administers bare-metal servers and virtual machines, develops automation using Python, Go, and PowerShell, troubleshoots hardware and virtualization issues, and supports incident response through an on-call rotation. Responsibilities also include technical architecture, networking, configuration management, documentation, post-mortems, and applying AI tools to improve operational workflows.

Manage a high-volume pipeline of prospective mental health providers, conduct daily meetings, provide practice-growth guidance, and convert providers to activated members of the network. Build trusted provider relationships, deliver timely onboarding support, follow vetting standards, document activity, and meet conversion and activation KPIs using AI-enabled tools and automated workflows.

Generates qualified pipeline for enterprise account executives through outbound prospecting, cold calling, account mapping, lead nurturing, and scheduling discovery calls and demos. Maintains Salesforce records, collaborates with account executives and cross-functional teams, promotes new products, and supports enterprise marketing efforts. The role requires persistence, customer empathy, strong communication, organization, and comfort engaging senior decision-makers across large restaurant organizations.

Research and identify prospective SME clients, conduct outreach through email, phone, and social media, understand prospect needs, present Airwallex solutions, qualify opportunities, and schedule appointments for Account Executives. The role emphasizes creative prospecting, partnership-oriented conversations, analytical organization, and growth in a fast-paced fintech environment.

Leads Utility’s AI practice by defining its roadmap, overseeing AI research and deployment, identifying client opportunities, mentoring AI teams, and establishing responsible AI practices. The role combines technical leadership, product strategy, client advisory, and operational execution across machine learning, generative AI, and intelligent automation initiatives.