Top Remote Entry Level Jobs in Boston, MA

Monitor a high-priority safety alert queue, handle high-volume outbound calls and SMS, determine safe outcomes, document incidents in Zendesk, mentor junior specialists, support InRide/lateness issues, multitask across apps, and report trends to leadership while adhering to company safety policies.

Provide front-line support for independent hardware and paint store clients across Rundoo's ERP platform via Intercom, email, and phone. Troubleshoot POS, inventory, and accounting issues, perform spreadsheet-based data reconciliation, collaborate with engineering on bugs, document solutions in Notion, and maintain fast response and satisfaction metrics.

The Sales Development Representative initiates communication with prospects, documents leads in Salesforce, and collaborates with sales and marketing to identify potential leads in B2B sales.

Act as the primary technical support contact for customers: troubleshoot Windows and macOS issues, escalate incidents, follow up to resolution, recommend documentation updates, and continually grow product and procedural knowledge to maintain high CSAT.

Maintain and improve eligibility and claims data feeds, analyze feed performance and errors, troubleshoot discrepancies, work with external feed providers to map and test integrations, and help improve internal tools, documentation, and processes.

As an Outcome Engineer, you will architect multi-agent systems, implement automated governance, and build evaluation frameworks to enhance AI-powered workflows.

As a Member Service Representative at SoFi, you'll provide excellent customer service for financial products via phone, chat, and email, while managing inquiries and resolving issues effectively.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

The Product Marketing Manager will oversee a team to create marketing strategies for consumer bank products, manage budgets, and ensure compliance with regulations.

The Bilingual Insurance Verification Specialist verifies life and health insurance applications, making calls to customers, completing paperwork, and ensuring accurate information for underwriting assessments.